Recent Fire Damage Posts

What Can Be Salvaged After A House Fire?

3/9/2021 (Permalink)

items that can be salvaged after a house fire Figuring out what you can and can't keep after a house fire can extremely stressful. SERVPRO of Old Saybrook can help.

After any size fire in your Connecticut home, smoke and soot residues can cover every surface of walls, floors, ceiling, counters, decorations, and more. While many items and surfaces can be cleaned and restored after a fire, there are some items that are not salvageable after being exposed to high heat, smoke, and soot. Here, we will review what you can keep and what you must throw away after a house fire.

What To Throw Away After A Fire

After a fire, any items which are melted or burned should be thrown away. Specific items that you must throw away include:

Non-Perishable Food Items

Any non-perishable food items that have been exposed to high heat of the fire, smoke and soot, or firefighting chemicals must be thrown away. Even food items which are in cardboard boxes, cans, or jars likely have to be thrown away. Sealed food is often not salvageable after a fire because the high temperatures can activate bacteria which can cause the food to go bad.

You should closely inspect all items in your kitchen closely for any sort of sign of fire, smoke, or heat damage that could contaminate your food.

Perishable Food in Your Fridge

There are times that after a fire the food in your refrigerator is completely unharmed and is safe to eat. Unfortunately, even when your fridge isn't damaged by the fire, contaminants can make their way inside of it and force you to throw everything away.

Examples that the food in your fridge must be thrown away after a fire include:

  • Smokey or fire smell in the fridge
  • Soot inside of the fridge
  • The refrigerator lost power and has spoiled the food

Items Kept in the Medicine Cabinet

It's extremely important to check items that are located in medicine cabinets such as medication, makeup, or hygiene products for signs of heat or fire damage. These items can be easily affected by the high heat of a fire.

Plastics that are Melted or Stained

Unfortunately, plastic items which are in a fire tend to easily absorb smoke and soot particles, making them extremely hard to clean after a fire. These items usually have to be thrown away - especially if melted.

Burned Clothing, Towels, or Bedding

Many of your cloth or upholstered items can be cleaned and restored after a house fire in Connecticut, but if they are burnt they should be disposed of.

What Can You Save After A Fire?

There are many household items that can be salvaged after a fire with proper cleaning, disinfecting, and restoration methods employed by a professional fire damage restoration company.  But, you still must throw away any item that is melted or burned. Items which are easiest to save are those which have hard, non-porous surfaces. Examples include:

  • Glass
  • Metal
  • Hardwood floors
  • Walls
  • Hardwood furniture

What Shouldn't You Do After A Fire?

After a fire, there is a list of things you should not do to ensure your safety, an efficient restoration process, and to not cause further damages to your home.

Don't Try To Clean Fire Damaged Items or Surfaces Yourself

While it may be extremely tempting to start cleaning smoke and soot by yourself after a fire - don't! Incorrect cleaning of smoke and soot residues can actually cause the damage to become worse and harder for professionals to clean and restore.

When you touch smoke and soot residues on walls or your belongings, it pushes the particles deeper into the affected material. Using water or any other cleaning solution on fire damage will also drive soot and smoke further into building materials, making it harder and harder to remove.

Don't Put Off Fire Damage Restoration

It's important to start the restoration process rather quickly after a fire. This is because the longer soot and smoke are on surfaces of your home, the harder they will be to remove. Over time, the particles will absorb further and further into porous items and force you to throw them away.

Don't Re Enter Your Home Until You've Been Told It Is Safe

After a fire, the structure of your home may not be safe, there may be flooding from firefighting efforts, or chemicals may even be present. Do not attempt to salvage any of your belongings at the risk of your own safety after a fire.

Need Help With After Fire Cleanup in Connecticut? Call SERVPRO of Old Saybrook

How Often Should Fire Extinguishers Be Checked?

3/2/2021 (Permalink)

how often should fire extinguishers be inspected Not performing routine inspections of fire extinguishers in your home or business can leave you vulnerable when you need them most.

The best case scenario when it comes to fire extinguishers is never having to use them in the first place. Since this scenario just isn't realistic, you need to practice proper fire extinguisher maintenance to be prepared in case a fire breaks out in your home or business. You don't want to find out your fire extinguisher isn't charged when a fire emergency breaks out and you need it most.

Here, we will review how to perform a proper fire extinguisher inspection, complete annual maintenance, and follow OSHA Fire Code regulations.

Checking Fire Extinguishers: The Three Types of Inspections

There are monthly, yearly, and long-term inspections that are necessary for fire extinguishers, each with different recommendations and requirements for the inspection. Here are the three time frames and checklists for checking fire extinguishers in your business or home.

Once Per Month - Visual Fire Extinguisher Inspection

In accordance with OSHA requirement 29 CFR 1910.157(e)(2) for portable fire extinguishers, employers must be performing a visual inspection once per month. For homeowners, this is also a useful benchmark to follow. A visual inspection is helpful to quickly ensure the fire extinguisher is still where it should be and that it is operational.

When completing a visual inspection, you should look for the following:

  • Any signs of physical damage
  • The pressure gauge shows the extinguisher is still in the operating range
  • The pull pin is present and it's seal intact
  • Date and initial the tag log after your monthly inspection is complete

Once Per Year - Maintenance Inspection

According to OSHA requirement 29 CFR 1910.157(e)(3), employers must complete a full maintenance check on all portable fire extinguishers once per year. This differs from visual checks, as a maintenance check refers to completing a thorough examination as well as repairing and replacing any extinguishers that do not pass the inspection.

You should be sure to note the date inspected tag on the extinguisher and keep it for your records until the next yearly check.

Every 5, 6, or 12 Years - Internal Maintenance Inspection

Depending on the type of extinguisher, discharging tests and internal examinations are required to ensure all components are working correctly. Usually, pressurized water, carbon dioxide, and wet chemical extinguishers should be tested every 5 years. Dry chemical extinguishers are required to have a 12-year hydrostatic test, with a 6 year internal examination in between. Internal maintenance inspections may be best performed by a professional fire protection company.

Smoke Damage Cleanup and Restoration in Connecticut

2/16/2021 (Permalink)

smoke damage clean up and restoration near me in connecticut Smoke damage can affect every surface in your Connecticut home, and require extensive smoke damage restoration services from SERVPRO of Old Saybrook.

When your home or business in Connecticut suffers from smoke damage, it can feel devastating. When smoke and soot residues cover your walls, floors, ceilings, and even furniture, it's hard to imagine your property back in pre-fire conditions.

SERVPRO of Old Saybrook Provides Smoke Damage Restoration Services All Across Connecticut

Our team of fire damage restoration specialists have the training, experience and resources needed to provide a detailed smoke damage clean up service in your Old Saybrook property. With over a decade of experience, our team has helped countless homes and businesses in Connecticut after a fire. 

When you need to call a professional to clean fire and smoke residues, SERVPRO of Old Saybrook is here to make it "Like it never even happened."

  • 24/7 Emergency Service
  • We Handle the Insurance Process
  • Free Estimates
  • Highly Trained and Certified Fire Damage Technicians

Our Smoke Damage Clean Up Services in Connecticut

After a fire in your home, you may struggle with smoke odors, sticky smoke and soot residues, structural issues, and even water damage. Whatever the extent of your smoke and fire damage, the damage restoration specialists at SERVPRO of Old Saybrook can handle it.

24/7 Emergency Response

A fire can happen any time of day. Once the flames are out and the fire department has left, you want fire and smoke damage cleaning and restoration to start as soon as possible. The sooner the restoration process starts, the more damages you can prevent in your property. Smoke and soot particles are absorbed into building materials and personal items until removed.

Securing Your Property

Depending on the cause of your smoke and soot damages, your home may need to be secured to prevent additional outside damages such as pests, weather, or even vandals. Our team quickly responds to board up any broken windows or doors and ensure the elements stay outside of your property. If damages are in one area of your property, we will also take steps to contain damages and prevent them from spreading to other areas.

Water Damage Restoration

When the fire department is called to put out a fire, the home usually suffers from flooding and water damage from the firefighting efforts. To prevent further damages to your home, our team immediately removes water and begins the drying process in your property as needed.

Smoke Cleaning and Soot Removal

Smoke and soot residues can cover every inch of your property after a fire. Our team of fire cleaning specialists perform highly detailed smoke and soot cleaning using advanced techniques and specialized fire cleaning chemicals. This includes dry cleaning of clothing and upholstered items and restoring of smoke damaged items.


The smoke odors that linger after a fire can be intense and impossible to remove with DIY or traditional methods. Using specialized cleaning methods such as duct cleaning and equipment like ozone machines, SERVPRO of Old Saybrook can remove the smell of smoke and soot from your home in Connecticut after a fire.

Property Damage Restoration

If a fire has caused structural damages to your home or business, our in-house construction division can make any needed repairs or renovations to completely restore your property to pre-fire conditions.

We Provide Smoke Damage Cleaning and Soot Removal in Connecticut After: 

For Professional Restoration For Smoke Damage in Connecticut, Contact Us Today

Smoke Cleaning & Soot Removal Services in Madison, CT

2/8/2021 (Permalink)

smoke cleaning and soot removal near me in madison ct After a fire or puffback, your property in Madison likely needs professional soot removal and smoke cleaning services.

When your home or business sustains smoke or soot damage in Madison, your entire property can be affected. Even when fire damage is minimal, the soot residues, smoke damage, and smoke odors that are left behind are incredibly difficult to clean with traditional methods. Without fast action, these damages can even spread to unaffected areas of your property.

For 24/7 Professional Soot Removal and Smoke Cleaning Services in Madison, Call SERVPRO of Old Saybrook 

  • 24/7 Emergency Service
  • We Handle the Insurance Process
  • Free Estimates
  • Highly Trained and Certified Fire Damage Technicians

Smoke and Soot Cleaning Services in Madison, CT

As your local soot and smoke cleaning company serving Madison, Clinton, and surrounding cities, SERVPRO of Old Saybrook provides a detailed, specialized cleaning after your property sustains fire damage. We understand how devastating smoke and soot damage can be - but with our years of experience SERVPRO of Old Saybrook can make it "Like it never even happened."

Smoke Damage Restoration

When your home in Madison is damaged by smoke, residues can embed themselves into walls, clothing, furniture, jewelry, floors, and more. Depending on the type of smoke and type of material, some surfaces may sustain more damage than others.

Types of Smoke Damage:

  • 'Wet' Smoke - From burning plastic or rubber, leaves behind sticky, smearing residues, is the hardest to clean
  • 'Dry' Smoke - From fast burning paper or wood, leaves behind more ash
  • Protein Smoke - From food burning, is hard to see but has a strong odor
  • Oil-Based Smoke - This is from burning oil, such as a furnace puffback

Regardless of the source of your smoke damage in Madison, SERVPRO of Old Saybrook can restore your home to pre-damage conditions by providing a complete professional cleaning.

Soot Removal & Cleanup

Like smoke, soot residues can affect just about every surface of your property. Soot is an oily, sticky, powder like substance that can find its way into every corner of your home and leaves strong odors until completely removed.

SERVPRO of Old Saybrook can provide complete soot cleanup services for your Madison home or business. Our team quickly responds to your call to begin cleaning soot before it embeds further into walls, furniture, or upholstered items in your home.


When you're dealing with smoke and soot damage in Madison, the strong odors they leave behind can be unbearable and feel impossible to get rid of. The fire damage restoration specialists at SERVPRO of Old Saybrook can eliminate odors from smoke or soot in your property. Our team utilizes  advanced deodorization and cleaning methods such as ozone machines to completely remove smoke and soot odors from your home or business.

We Provide Smoke Cleaning and Soot Removal in Madison After: 

  • Furnace Puffbacks
  • Kitchen Fires
  • Chimney Fires
  • Candle Fires
  • Incorrect Fireplace Use

Smoke And Soot Damage Restoration Process

Step 1 - Professional Damage Inspection

When you call SERVPRO of Old Saybrook for soot removal or smoke cleaning services, your property receives a unique, specialized cleaning plan to restore your home or business to pre-damage conditions. Our highly trained and certified Project Managers inspect your Madison property to determine the extent of damages and what steps must be taken to begin cleaning.

Step 2 - Securing Your Property

Depending on the cause of your smoke and soot damages, your home may need to be secured to prevent additional outside damages such as pests, weather, or even vandals. Our team quickly responds to board up any broken windows or doors and ensure the elements stay outside of your property.

Step 3 - Water Damage Cleanup

If there was a fire in your Madison property, there's likely also water damage from the firefighting efforts. If flooding or water damage is present, our team immediately removes water and dries out your property.

Step 4 - Complete Cleaning of All Smoke and Soot Residues

Our team uses specialized cleaning techniques and advanced equipment to remove soot and smoke residues from walls, floors, ceilings, furniture, and upholstered items. This also includes deodorization, duct cleaning, and restoration of smoke-damaged personal items. Proper cleaning methods are essential to prevent lingering or worsening fire damage in your property.

Step 5 - Restoration

Once all soot is removed and smoked is cleaned from your property, we can move on to restoration. In this step, our in-house construction team can work with you to make any needed repairs to restore your property to pre-damage conditions. Depending on the extent of damages, this may be as simple as painting and priming or completely renovating your home.

For Smoke Cleaning and Soot Removal Services in Madison, Call SERVPRO of Old Saybrook 24/7 - 860-388-1776

Furnace Puffback Cleanup in Old Saybrook, CT

1/19/2021 (Permalink)

soot coming from heating vent. furnace puffback cleanup near me old saybrook ct After a puffback, your home likely needs extensive soot cleanup services by SERVPRO of Old Saybrook.

For professional furnace puffback cleanup, you can call the soot and smoke damage specialists at SERVPRO of Old Saybrook for 24/7 services.

What Is A Puffback?

A puffback is a misfire in your furnace due to unburned fuel building up in the combustion chamber. When the excess fuel finally ignites, it creates a small explosion which produces soot and smoke. The smoke and soot from the puff back travels throughout the heating system of your home and deposits on to walls, floors, ceilings, and furniture.

What To Do After A Furnace Puffback

After a puffback occurs in your Old Saybrook home, smoke and sticky, black soot can cover every surface. Before you jump into cleaning soot and smoke yourself, stop! Puffback cleanup should be performed by a fire and smoke damage restoration company.

But why?

  • Improper cleaning of smoke and soot residues can make the mess worse and harder to clean
  • Vacuuming carpets or upholstered items can embed soot further into them
  • Without the right chemicals or cleaning supplies, homeowners cannot neutralize smoke and soot odors from a puffback

After a furnace puff back, do the following:

  1. File an insurance claim
  2. Call an HVAC technician to repair your furnace or boiler
  3. Call a local smoke damage restoration company for professional cleaning services
  4. Wait to turn on your heating system until you have been told you can use it again

Puffback Cleanup Services

As a professional puffback cleanup company, SERVPRO of Old Saybrook can completely clean and restore your home of all soot, smoke, and odors after a furnace puffback.

Our team provides the following services for smoke and soot damage cleanup:

  1. Damage Inspection - A Project Manager will inspect the damages to your home and create a specialized smoke and soot cleaning plan for your Old Saybrook home.
  2. Equipment Set Up - Immediately after arriving, our team will set up HEPA filter air scrubbers to begin removing smoke and soot particles from the air. This aids in neutralizing odors.
  3. Soot and Smoke Cleaning - Our team performs a detailed cleaning of your entire home, ensuring that no soot or smoke is left behind. Upholstered items that can be saved will be cleaned as well.
  4. Air Duct Cleaning - Before our work can be complete, our team also provides an air duct cleaning to make sure no debris are left in your heating system which could damage your home again.
  5. Restoration - Once cleaning has been completed, restoration steps such as painting and refinishing are performed to restore your home to pre-damage conditions.

Call For Immediate Cleanup After A Puffback in Old Saybrook - 860-388-1776

How Do Electrical Fires Start? Signs and Prevention

1/12/2021 (Permalink)

fire damaged extension cord from an electrical fire Electrical problems can pose a larger risk to your home than you may think.

When there's roughly 45,000 electrical fires that cause $1.3 billion in direct property damage every year, taking steps to be educated on them is highly important. Many homeowners don't think about the possibility of a home electrical fire due to our constant, safe use of electricity and electrical appliances. But, with this constant electrical use, there is also always the possibility of an electrical fire.

Here, we will detail the causes of electrical fires, the signs of electrical fires, as well as how to help prevent them in your home.

What Causes Electrical Fires?

There are numerous causes of home electrical fires due to the extensive electrical systems and electrical appliances in our homes. When not used properly, any appliance can pose an electrical hazard, but some are more likely than others. The most common causes of electrical fires are as follows:

1.  Faulty Wiring

According to the NFPA, electrical distribution equipment is the top cause of electrical fires, referring to the electrical wiring system in your home. The wiring in your home can be considered "faulty" if:

  • Your home is older than 20 years old and has not had the wiring system updated
  • Wires are damaged by rats, mice, squirrels, or other rodents
  • There is improper installation

All of these things can cause your wiring system to not be able to handle the electrical demands of our modern day appliances and result in an electrical fire.

For example, faulty wiring may not be able to handle multiple air conditioners, TVs, light fixtures, refrigerators, washers, dryers, computers, and other electrical appliances on at the same time without being overloaded. Older wiring heats up more quickly than new wiring and can cause a fire when overloaded.

2.  Outdated or Damaged Outlets

Similar to faulty wiring, old or faulty outlets can also pose a significant risk for an electrical fire. When outlets are older, the wiring behind them may have a loose connection that can disconnect and start a fire. Outdated or damaged outlets may also not be able to handle the amount of electricity needed for modern appliances, causing it to spark or become too hot.

3.  Power Cord Issues

This cause of electrical fires refers to overloading power strips, using frayed or damaged power cords, removing the third prong from power cords, or running extension cords beneath rugs. All of these things can cause sparking or excessive heat from the cord to catch flammable items nearby on fire.

4.  Light Fixtures

When you use a higher wattage light bulb than a lighting fixture calls for, you're putting it at a high likelihood of starting a fire. Placing flammable materials over lightbulbs or shades like cloth or paper may also cause it to heat up and catch fire.

5.  Space Heaters

Useful on cold nights during the winter, portable heaters are also a common cause of electrical fires. Space heaters that use high-heated coils pose the largest fire hazard as they become extremely hot. Some homeowners make the mistake of placing space heaters too close to flammable items such as curtains, beds, blankets, or furniture which can cause them to catch fire.

What Are The Signs of an Electrical Fire?

If you know what to look for, you can catch an electrical fire in your home before it is too late and causes extensive damage. When you identify any of these signs of an electrical fire, you should call your local electrician to rectify the problem as soon as possible.

Signs of a possible electrical fire include:

  • Circuit breaker keeps tripping - Your circuit breaker turns off electricity to prevent overheating of the circuit. When it keeps tripping, this means that you are overloading an area of your home, there is a short in the wiring, or the wiring has gone bad.
  • Burning smell that you cannot find the source of - When you can't tell where a burning smell is coming from, that means the source may be the wiring hidden behind your walls.
  • Hot or burnt outlets - Your outlets and light switches should be cool to the touch. If they aren't, this indicates a wiring problem.
  • Flickering lights - If replacing or tightening a light bulb doesn't fix a flickering light, it's likely a wiring issue that needs to be addressed.
  • Sparking or buzzing outlets - Small sparks are normal when plugging in an appliance. But, if there is constant large sparks or buzzing sounds from an outlet, there is something wrong with it. Stop using the outlet and have an electrician inspect it.

Preventing Electrical Fires in Your Home

Preventing electrical fires in your home is easy when you follow proper electrical safety and resolve any problems as they arise. But to be sure, follow these tips as well:

  • Use heavy-duty extension cords
  • Do not run any extension cords under rugs
  • Do not permanently rely on extension cords - they should be for temporary use only
  • Check the cords of your appliances for fraying, exposed wires, or excessive heat.
  • Be sure to only use the proper wattage or lower for all light fixtures
  • Don't cover lamps with flammable materials
  • Call an electrician to inspect your home when you identify any signs of an electrical fire or are experiencing electrical problems

Signs of A Chimney Fire & How To Prevent One

10/27/2020 (Permalink)

photo of flames coming out of chimney because of a chimney fire Taking steps to prevent a chimney fire in your home can save you thousands in fire damage and possibly save your life.

Using your fireplace during the winter months can help keep your heating costs down and make your home feel relaxed and cozy. But if you forget about your dirty chimney, you're putting your home at risk of a fire. Here we will go over the signs of chimney fires and how to prevent them.

What Causes Chimney Fires?

A fire in your chimney is caused by a buildup of creosote. When you burn wood, it gives off by-products of combustion which includes smoke, water vapor, gases, unburned wood particles, tar, and assorted minerals. These by-products travel from the hot hearth and up the relatively cooler chimney, which causes condensation along the flue. This condensation causes the by-products of a fire to collect over time inside the chimney, producing what we call creosote.

Creosote buildup appears in many different forms. It can be crusty, flaky, or puffy, tar-like and sticky, or even shiny and hardened. Creosote in any form is highly combustible, posing a major fire risk to your home when it causes a dirty chimney. Once creosote begins to collect, it will continue as the buildup will restrict the air supply of the chimney and create conditions for more creosote to buildup.

When creosote is built up enough, high temperatures from a roaring fire in the hearth are enough to catch the creosote on fire. Crackling wood or debris floating up the chimney can cause the highly flammable creosote to catch on fire as well.

Signs of the 2 Types of Chimney Fires

Fast-Burning Chimney Fire

These types of fires are extremely obvious when they happen and can even be seen by your neighbors. Fast-burning chimney fires rapidly consume the flammable creosote on the inside of the chimney. The larger amount of creosote there is the more intense the fire will be.

Signs of fast-burning chimney fires are:

  • Loud crackling or popping noises from the chimney, similar in sound to a large bonfire
  • Large amount of dense smoke coming out of the fireplace or the top of the chimney
  • Flames coming out of the top of the chimney
  • Pieces of flaming creosote dropping down into the fireplace
  • Strong, hot smell
  • A loud roaring sound, many times compared to a train or airplane going by

If you notice any of these signs in your home, immediately get everyone out of the house and call 911. While the fire is contained in your chimney, it can easily spread to other parts of the home as it continues to burn.

Slow-Burning Chimney Fire

These types of fire are not so easy to detect and can happen without you ever even knowing. Slow-burning chimney fires start the same way as fast-burning, but these do not have enough fuel or oxygen to be visible or audible while they burn.

Although they are not as explosive as fast-burning fires, they can cause just as much damage over time. You may not know what type of damages slow burning fires are causing until it is too late. Over time, these slow-burning fires can weaken the sides of the chimney enough to spread to your house.

Signs of slow-burning chimney fires are:

  • Puffy creosote. This means that the creosote has lit on fire at some point, as it is usually flat and shiny
  • Warped metal components. This an include the damper, chimney cap, or the metal pipes of wood stoves
  • Heat damage to the roof
  • Cracked or damaged flue tiles, or some that are missing
  • Finding chunks of creosote outside or inside the fireplace
  • Cracks on the outside masonry of the chimney
  • Seeing smoke escape through the sides of the chimney

It's important to remember that all these signs indicate that there has already been a fire in your chimney and that you need to immediately take steps to have your chimney inspected and cleaned by a certified chimney sweep. Do not use your fireplace after you have identified any of these signs. Unfortunately, many of these cannot be detected unless you are on the roof or are a chimney professional.

Preventing Chimney Fires

  1. Schedule regular inspections for your chimney system to catch problems before they start
  2. Be sure to have a professional clean your chimney at least once a year to prevent excessive creosote buildup
  3. Burn properly seasoned wood that will burn more cleanly and produce less by-products of combustion
  4. Make sure that there is proper airflow for your chimney, as this is a factor that helps creosote buildup
  5. Don't burn roaring fires that aren't the appropriate size for your fireplace, as the heat can cause creosote to catch on fire

Fire Damage Restoration Process in Old Saybrook

1/9/2020 (Permalink)

a building from the outside with fire damage to roof and front of building Fire damage is overwhelming. Call SERVPRO of Old Saybrook when you don't know where to start.

A fire can be devastating for your home or business. The fire may have compromised the structure of the building, soot and smoke damage can effect walls and furniture, and you may face water damage from putting the fire out.

So, where do you start after the flames are out?

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Old Saybrook can restore your property back to pre-fire condition. We specialize in fire and water damage remediation and restoration. We’re dedicated to responding immediately when you need help with fire or water damage. This way, we can help lessen the current damage, limit further damage, and reduce restoration costs.

We’re open 24/7, 365 days a year to respond to your call. Don’t wait if you have fire damage, call today.

What is a Puff Back?

12/30/2019 (Permalink)

Soot from a puff back coming out of a floor vent Soot from a puff back coming out through a vent in East Lyme.

A puff back is a misfire in your furnace.

The issue is that a puff back can send soot throughout your home through your vents. If you wake up one morning and find soot coming out of your vents and covering your curtains, walls, and furniture – it’s likely that you’re experiencing the consequences of a furnace puff back.

Puff backs can also occur over time without you immediately noticing.

Every time your furnace ignites and misfires, it can send a small amount of soot through your vents which may slowly accumulate in your vents and around your home.

Puff backs can damage your home because

1) The furnace is misfiring, and needs to be serviced

2) Your home may become covered in soot – and you are breathing it in as well!

If you experience a puff back this winter, call SERVPRO of Old Saybrook to clean your home of all soot.

We are open 24/7 for emergency service!

Christmas Trees and Preventing Fire Damage in Old Saybrook

12/19/2019 (Permalink)

Family and christmas tree with SERVPRO logo and text " christmas tree fire safety tips" Keep your family and home safe this holiday season with our fire damage prevention tips!

Everyone loves to get into the holiday spirit by decorating their homes this time of year. But, Christmas trees, decorations, and lights can also pose a fire hazard to your home. 

Did you know:

  • More than one of every four home Christmas tree fires is caused by electrical problems.
  • A heat source to close to a Christmas tree causes one in every four of holiday fires.
  • Nearly half of all holiday decoration fires happen because decorations are placed too close to a heat source.

To prevent fire damage in your home this holiday season, SERVPRO of ­­­Old Saybrook recommends following these fire safety tips.

  1. If buying a real tree, choose a tree with fresh, green needles that do not fall off when touched. This will lower the risk of fire due to a dry tree.
  2. Make sure the tree is at least three feet away from any heat source: fireplaces, radiators, candles, heat vents, or lights.
  3. Make sure the tree is not blocking an exit. This is a fire hazard.
  4. Add water to the tree stand and be sure to add water daily. A dry, dying tree increases risk of fire.
  5. Always turn off Christmas tree lights before leaving home or going to bed.

SERVPRO of Old Saybrook hopes that you will follow these Christmas tree fire safety tips to stay safe this holiday season!


Protect Yourself from Fires

12/4/2019 (Permalink)

Fires are not only scary, they’re destructive as well. Fires can do major structural damage to your home or business – and, they often come with water damage. That’s why it’s so important to protect your Old Saybrook home and business from fires.  Be diligent about looking out for fire hazards – old electrical outlets, flammable objects near heat sources, and dangerously placed candles are common culprits.

If you do face a fire in your home or business, call in the experts to help you handle the fire and water damage. At SERVPRO of Old Saybrook, we know how to restore your home or business from this type of damage because we’ve done it before – in fact, its our specialty! Don’t let a fire destroy your life, call in SERVPRO of Old Saybrook to make it, “Like it never even happened.”

Fireplace Safety Tips

11/2/2019 (Permalink)

Fall is here and winter is quickly approaching. As the weather starts to get cold, keep some of these (potentially lifesaving) fireplace safety tips in mind.

Only Burn Dry Wood

Wood should be dried for 8 to 12 months before burning.

Burn Only Fire Wood

Thought you may be tempted to burn other types of wood (old pallets, crates, painted wood, etc.,) these woods can contain dangerous, and flammable chemicals.

Install CO2 and Fire Detectors

Though you may see or smell a fire, CO2 is a silent and odorless killer. It’s very important to have detectors for both of these things – it could save your life!  

Get Your Chimney Cleaned

Soot builds up in chimneys very quickly. If you use your chimney consistently for the cold months, make sure to get it cleaned twice a year to prevent fires.

These tips can help to save your home from a fire. Call SERVPRO of Old Saybrook if you ever need fire damage restoration services.

Electrical Power Cords Can Be Dangerous

10/10/2019 (Permalink)

Power cords on electrical appliances that are moved frequently receive a lot of abuse. The top electrical appliances that are constantly being moved around include: vacuum cleaners, blow dryers, phone chargers, etc. When cords are being moved so frequently, they can become damaged or ungrounded. Cord damage can also result when the cord is pinched, caught between or punctured by heavy objects such as legs on a desk. This damage could lead to a short circuit and result in a fire. Also, cords placed under stress, such as when a heavy appliance is hung by its cord, could eventually cause damage to the cord or plug. These power cords then pose serious hazards to users of the appliance including electrical shock and risk of fire.  When a power cord is damaged, the appliance should be removed from service and the cord replaced as soon as possible to reduce the risk of electrical shock, electrocution, or fire.

If you’ve faced a fire due to an electrical power cord issue, call SERVPRO of Old Saybrook. We can help make your disaster, “Like it never even happened.”

A Commercial Fire - Simplified

10/9/2019 (Permalink)

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity.

If you have fire OR water damage, you can trust our team at SERVPRO of Old Saybrook to restore your property back to normal. We will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready.
We are available throughout Connecticut 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage with an emphasis on commercial services.

Do you have commercial fire damage? Call us today!

Trust SERVPRO of Old Saybrook.

After Fire Damage Comes...Water Damage?

9/30/2019 (Permalink)

When your home or commercial building experiences a fire damage emergency in Old Saybrook, you may also find yourself with water damage. In fact, water damage is an incredibly common side effect of  residential and commercial fires.

Water damage after a fire is nearly always due to firefighting efforts. When firefighters use water-based extinguishers to put out the flames, gallons and gallons of water are pumped into your indoor spaces. Other times during a fire, pipes and other plumbing fixtures may burst due to heat and lead to water damage throughout your home. No matter how the water damage occurs, it is important to address it correctly.

To ensure that your fire damage and water damage problems are properly remediated, be sure to contact a restoration company that services your local area. SERVPRO of Old Saybrook will be able to professionally restore your home from any water and fire damage that has occurred.

Electrical safety & home fire prevention

6/4/2019 (Permalink)

Old Saybrook Fire Damage

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Electrical malfunctions are one of the leading causes of home fires. Make sure that you hire a qualified electrician to make any changes in your home. In addition, be sure to check electrical cords regularly, and make sure cords do not run across doorways or under carpets where they could be damaged.

Remember to limit the number of plugs you have in an electrical outlet or power strip. Overloading an electrical outlet can not only trip a breaker, but it could also start a fire.

Additionally, only use light bulbs that match the recommended wattage for each lamp. Your lamps and light fixtures should have a sticker that indicates the maximum wattage light bulb you may use.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property in Old Saybrook CT

BBQ Fire Safety in Old Saybrook CT

6/15/2018 (Permalink)

BBQ Fire Safety in Old Saybrook CT

It’s summer now. There’s nothing like outdoor grilling. It’s one of the most popular ways to cook food. But, a grill placed too close to anything that can burn is a fire hazard. They can be very hot, causing burn injuries. Follow these simple tips and you will be on the way to safe grilling.


  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets at least three feet away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • Always make sure your gas grill lid is open before lighting it.


  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

In case if you need help with fire damage restoration, we are here to help. Contact SERVPRO.

Fire safety at homes !

5/25/2018 (Permalink)

Fire safety at homes !

Spring is when many people decide to open up their seasonal houses, cabins, and cottages. An important part of the preparation is gearing up for fire safety. Just like permanent housing, vacation homes are vulnerable to unsafe conditions.

By the time vacationers arrive at their seasonal homes, the smoke alarms and carbon monoxide (CO) alarms may no longer work and chimneys could be blocked.

Here are some safety tips:

  • Install smoke alarms in every sleeping room, outside each separate sleeping area and on every level of the home.
  • Test smoke alarms at least once a month using the test button.
  • Install CO alarms outside each separate sleeping area, on every level of the home, and in other locations as required by laws, codes, or standards.
  • Test CO alarms at least once a month.
  • Pack extra batteries for smoke alarms and CO alarms in case they need replacing.
  • Make a home escape plan. Practice the plan with everyone in the household, including visitors.
  • Know the telephone number of the local fire department and the address and phone number of the vacation home.
  • Chimneys and vents need to be cleaned and inspected by a qualified professional at least once a year.
  • If you smoke, smoke outside. Use deep, sturdy ashtrays.
  • If you are renting, contact the property manager, landlord, or fire department to be sure that smoke alarms and CO alarms are installed and properly working.

How Fire Can Lead to Water Damage?

5/11/2018 (Permalink)

How Fire Can Lead to Water Damage?

When your home or office experiences fire damage in Connecticut, you may also find yourself scheduling water damage repair and mold removal. In fact, water damage is a very common side effect of a household and business fire. There are several ways that a fire can lead to water damage in your home or busine. First, your firefighters may use water-based extinguishers to put out the flames. As gallons and gallons of water are pumped into your indoor spaces, water damage will naturally occur. During a fire, your pipes and other plumbing fixtures may also burst and lead to water damage throughout your home. 

To ensure that your fire damage and water damage problems are properly remediated, be sure to contact an insurance restoration company that services your local area. A team of remediation professionals will have all of the tools that are needed to fully remove both water and fire damage from your indoor spaces. Your restoration company SERVPRO will work closely with you to return your home to the condition that it was in before the fire.

Fireworks are dangerous! 

5/10/2018 (Permalink)

Tell your community, the best way to protect their families is to not use fireworks at home. The U.S. Fire Administration recommends attending public displays and leaving the lighting of fireworks to the professionals.

A study by the U.S. Consumer Product Safety Commission (CPSC) shows that over 200 people on average go the emergency room every day with fireworks-related injuries in the month around the July 4th holiday. 


If fireworks are legal where you live and you decide to set them off on your own, be sure to follow these important safety tips:

  • Observe local laws.
  • Keep a bucket of water handy in case of a malfunction or fire.
  • Read and follow all warnings and instructions.
  • Never allow children to play with or ignite fireworks.
  • Be sure other people are out of range before lighting fireworks. Never shoot a firework at or near another person.
  • Only light fireworks on a smooth, flat surface away from the house, dry leaves, and flammable materials.
  • Never try to relight fireworks that have not fully functioned. Douse and soak them with water and throw them away.
  • Never ignite fireworks in a container, especially a glass or metal container.
  • Keep unused fireworks away from firing areas.
  • Store fireworks in a dry, cool place. Check instructions for special storage directions.

Celebrating the Fourth of July

5/10/2018 (Permalink)

Celebrating the Fourth of July

When celebrating the Fourth of July, Americans need to remember to use fireworks, fires and barbecues with care. The best way to enjoy fireworks is to visit public displays held by trained professionals. Here are some tips to protect your family and friends.

  • Propane and charcoal BBQ grills must only be used outdoors. If used indoors, or in any enclosed spaces such as tents, they pose a fire hazard and a risk of exposing occupants to deadly carbon monoxide poisoning.
  • Place the grill a safe distance from lawn games, play areas, and foot traffic. Grills should be positioned at least 10 feet away from siding, deck railing, and out from under eaves and overhanging branches.
  • Keep matches, lighters, and starter fluid out of the reach of children in a locked drawer or cabinet.
  • Keep children and pets away from the grill area: declare a three-foot "kid-free zone" around the grill.
  • Use long barbeque mitts and long-handled grilling tools to protect the chef from heat and flames when cooking.
  • Periodically remove grease or fat buildup in trays below the grill so it cannot be ignited by a hot grill.

Fire Damage Restoration in Old Saybrook

5/9/2018 (Permalink)

Fire Damage Restoration in Old Saybrook

When fire damages your property in Old Saybrook, Connecticut, the situation that results is often heartbreaking and overwhelming to deal with.

The main causes of a house fire can range from food left unattended on the stove, candles, burdened electrical connections, cigarettes or cigars or lighting and appliance malfunctions.

From the moment, a fire starts to the point where the structure is fully engulfed is usually less than two minutes, which is why it is so important for occupants to get out of the home as quickly as possible and not try to put out a large fire themselves. One of the most common misconceptions about house fires is that the emergency services will provide a fire damage restoration service. Unfortunately, this is not the case. You’re bound to have damage from fire, smoke, and water from the fire-fighter’s efforts. For all of this, you need to undergo a restoration process with a reputable fire restoration company in Old Saybrook, CT.

Always Get a Fire Restoration Service after a House Fire

You might think that the damage from a fire is not a big deal, but what lurks behind can do serious harm to your body. Don’t risk getting sick and hire professional fire restoration company to clean up after you. This way, you can make your house a home again as quickly as possible. 

Fire Safety on 4th of July

6/22/2017 (Permalink)

Fire Safety on 4th of July

4th of July is coming soon! The best way to enjoy fireworks is to visit public displays held by trained professionals. When celebrating, people should remember to practice safety methods when lighting fireworks, building fires and cooking on a grill.  Have fun, but most importantly be safe.

If fireworks are legal where you live and you decide to set them off on your own, be sure to follow these important safety tips:

  • Observe local laws.
  • Keep a bucket of water handy in case of a malfunction or fire.
  • Read and follow all warnings and instructions.
  • Never allow children to play with or ignite fireworks.
  • Be sure other people are out of range before lighting fireworks. Never shoot a firework at or near another person.
  • Only light fireworks on a smooth, flat surface away from the house, dry leaves, and flammable materials.
  • Never try to relight fireworks that have not fully functioned. Douse and soak them with water and discard of them safely.
  • Never ignite fireworks in a container, especially in a glass or metal container.
  • Keep unused fireworks away from firing areas.
  • Store fireworks in a dry, cool place. Check instructions for special storage directions.

Feel free to visit our website at SERVPRO of Old Saybrook for more safety tips.

Source :

Why Hire IICRC Certified restoration Company?

6/2/2017 (Permalink)

Why Hire IICRC Certified restoration Company?

IICRC (Institute of Inspection Cleaning and Restoration Certificate) Benefit:

The IICRC is a non-profit certification and Standards Developing Organization (SDO) for the inspection, cleaning, and restoration industries. In partnership with regional and international trade associations, the IICRC represents the entire industry. The IICRC is recognized internationally as a knowledgeable industry voice and resource.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is key to controlling escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required in order to return the items to their preloss condition.

If you’re looking to hire a restoration company, look for the IICRC logo.

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise, and continue to, in order to maintain their certification status. 

All IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

SERVPRO of Old Saybrook, CT is an IICRC Certified Firm. We follow all IICRC standards in our water, fire and smoke cleanup and restoration as well as our mold mitigation work.

IICRC Certified Firm

SERVPRO of Old Saybrook, CT is an IICRC Certified firm. This designation from the Institute of Inspection, Cleaning and Restoration dictates that we are a professional restoring company known for our professional attitude and for providing the consumer with the highest degree of customer service.

Have Questions? Call Us Today – (860) 249-8685

Handling and Storage of Flammable Materials

5/25/2017 (Permalink)

Handling and Storage of Flammable Materials

Extra packing boxes stored in the wrong place, close to ignition sources, are combustibles. Chemicals stored near work areas  are also an extremely dangerous situation as the probability of a flammable occurrence is increased. Explosion resistant drums and cabinets are also combustibles.

While it is easier to store bottles of cleaners and chemicals close to work sites, it is a dangerous practice. It is also dangerous to store flammable containers, and reactive and explosive chemicals in shipping cartons unless the containers or cartons are flame-resistant. Storage boxes are inexpensive but carry a higher risk of flammable situations. It is recommended to use storage cabinets, they can get expensive however, the price of a fire is much more costly.

To effectively reduce the risk of a potential fire, we suggest keeping extra inventory of flammables to a minimum. Less storage space is needed, and potential fuel sources for a fire are decreased.