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SERVPRO of Old Saybrook Employee Photos
Mario Luciani
Mario Luciani has led SERVPRO of Old Saybrook as CEO for the last 13 years. Mario has worked to develop Team Luciani extensively, handpicking only the most dedicated and knowledgeable professionals in the business to join his team. When asked what he thinks is most important in running a business, Mario answered, “For me, helping my customers in their time of need is most important. I believe that my team goes above and beyond to ensure the customer is always taken care of. Dedication and respect for our customers is so important in this business.” #TEAMLUCIANI
Brian Mazzone
Brian Mazzone is our Operations Manager here at SERVPRO of Old Saybrook. Brian has been with SERVPRO for nearly 10 years and is IICRC certified in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He’s also a Certified Asbestos Abatement Site Supervisor. As Operations Manager, Brian handles a wide variety of tasks from production to estimating. Brian has an extensive background in the insurance industry and is well-versed in helping customers through the claims process. Brian is known for his team-player attitude and willingness to go above and beyond for our customers. #TEAMLUCIANI
Bill Lenox
Bill Lenox, our Production Manager, has been with SERVPRO of Old Saybrook for over 3 years but has been in the restoration industry for 12. He is IICRC certified in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. Bill excels in providing top of the line customer care for all production related matters. Bill is an excellent team leader; he ensures his team members are trained to the utmost degree by holding weekly refresher training for his crews. #TEAMLUCIANI
Mariah Miklus
Mariah Miklus joined Team Luciani in 2019 as the Executive Assistant to the CEO, and has been growing with the company ever since. She has since taken on the role of HR Coordinator and Office Manager. With her can-do attitude and drive to provide the best service possible to our customers, Mariah is an important part of #TEAMLUCIANI.
Cathy Finlayson
As a Commercial Sales Marketing Representative for SERVPRO of Old Saybrook, Cathy Finlayson provides peace of mind to her clients. She is prepared with her team 24 hours a day, 7 days a week as an emergency response worker. Cathy has been in the restoration business for over 20 years and is IICRC Certified in both fire & water damage restoration, mold remediation, and is and Advanced Systems Drying certification holder. #TEAMLUCIANI
Lila Khiry
Lila Khiry is a beloved Sales Marketing Representative at SERVPRO of Old Saybrook. Lila has been with the company for over 3 years and is water, asbestos and mold remediation certified. Lila is hardworking, dedicated, and a kind-hearted people person with superior communication and team-building skills. With Lila’s experience in the industry and customer advocacy, she is superb at leading our emergency services team. #TEAMLUCIANI
Mitch Pecirep
Mitch Pecirep is one of our dedicated Project Mangers at SERVPRO of Old Saybrook. Mitch has been with SERVPRO for over 10 years and is IICRC certified in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. #TEAMLUCIANI
Doug Streat
Doug is one of our Project Managers, and has been in the industry for over 10 years. He is IICRC Certified, and has all the experience needed to expertly inspect your property when it comes to water damage, fire damage or mold.
Jose Rivera
Jose has been with Team Luciani for many years, and was promoted to Project Manager in 2021 after coming on as a Technician and then Crew Chief. With years of hands-on experience, Jose has all the training required to fully inspect your property and create a plan for restoration.
Nila R.
Nila has been with Team Luciani for over 5 years, and is our Corporate Estimator and IT manager. He works hard to make sure that everything is in line to submit to insurance companies. He is an essential part of our team!
Tim Fennell
Tim is one of our Estimators who has been with Team Luciani for 4 years. Tim is Level 3 Xactimate Certified, meaning that he can use all tools available to efficiently and accurately write estimates, as well as train others in using the system.
Tony Maldonado
Tony is one of our Project Managers at SERVPRO Team Luciani, regarded as one of our mold experts. Tony has been with the company for over 3 years and works hard to make the restoration process as simple as possible for our customers.
