Recent Posts

Causes of Water Damage

1/14/2020 (Permalink)

Flooded basement with many items affected by water Water damage can put your home underwater.

What are the causes of water damage? Well, water damage comes in many shapes and sizes; some that are easy to identify and others that are not. Knowing the common causes of water damage can help prevent damage to your home. The earlier you can identify water damage, the less work will have to be done by a water damage restoration company to restore your home. 

Causes of Water Damage Include:

Leaking or Burst Pipes

Leaking or burst pipes are common causes of water damage. These issues can come from changes in water pressure, temperature changes, or the deterioration of old pipes. In the winter, uninsulated pipes can also freeze and burst.

Plumbing Issues

These kind of water damage issues can be hard to detect until there is clear water damage on your walls or ceilings since pipes and hoses are usually hidden within walls. Keep an eye out on your water bill and periodically check for leaks under sinks, toilets, and around showers to find possible plumbing issues that can cause water damage.

Old or Worn Household Appliances

Did you know the average washing machine supply hose fails after just 8.7 years, and 75% of water heaters fail within 12 years? The hoses on these appliances should be changed when you can see any sort of wear to prevent them cracking and leaking everywhere in your home. Look out for all of your other appliances which have water hookups as well, like refrigerators with ice makers.

HVAC Units

HVAC units are also a common cause of water damage. When not maintained, moisture can build up creating not only water damage, but space for mold and mildew to grow and spread around your home. 

Sewage Backups

Clogs in drain lines or heavy rains can cause sewage to backup into your home through floor drains, toilets, and sinks. This type of water damage should absolutely be handled by water damage specialists to correctly decontaminate, sanitize, and restore rooms affected by sewage water.

Knowing several major causes of water damage in home and businesses can help prevent unmitigated damages to your home. But, if disaster strikes, call SERVPRO of Old Saybrook with any water damage issues.

No job is too big – we have the experience and resources necessary to restore your home to pre-damage conditions

We’re open 24/7 and waiting for your call. 800-734-3213

Fire Damage Restoration Process in Old Saybrook

1/9/2020 (Permalink)

a building from the outside with fire damage to roof and front of building Fire damage is overwhelming. Call SERVPRO of Old Saybrook when you don't know where to start.

A fire can be devastating for your home or business. The fire may have compromised the structure of the building, soot and smoke damage can effect walls and furniture, and you may face water damage from putting the fire out.

So, where do you start after the flames are out?

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Old Saybrook can restore your property back to pre-fire condition. We specialize in fire and water damage remediation and restoration. We’re dedicated to responding immediately when you need help with fire or water damage. This way, we can help lessen the current damage, limit further damage, and reduce restoration costs.

We’re open 24/7, 365 days a year to respond to your call. Don’t wait if you have fire damage, call today.

First Annual SERVPRO of Old Saybrook Coat Drive

1/7/2020 (Permalink)

servpro boxes full of donations, and a marketer unloading donations from a servpro van In all, we were able to donate 13 boxes of winter coats to local shelters!

This year, SERVPRO of Old Saybrook started its first annual coat drive for homeless shelters in our area!

On our very first year, we exceeded our monetary goal of $500 and we were able to collect over 80 coats. All together, using the monetary donations and the physical donations, we were able to donate 120 coats to local shelters in the Meriden and New Haven, Connecticut area! Donations ranged from children's coats to both men and women's jackets. 

The contributions we received this year were absolutely amazing. Thank you to all of our generous donors for contributing to our first annual coat drive!

If you missed out on donating - no worries! We will be sure to get the word out for our second annual coat drive next year.

Winter Storm Damage Preparedness in Old Saybrook

1/2/2020 (Permalink)

snow storm with servpro logo and text " winter storm prepardness" Stay safe and prepared for winter storm damage this winter with SERVPRO's tips!

Winter storms can cause just as much damage to your home as a summer storm. Snow storms can bring freezing temperatures, feet of snow and ice, and high winds. Power can go out and roads may become hazardous. Preparing for a storm is the best way to keep your family and home safe!

Winter Storm Preparations

  • Weatherproof / Winterize your home.
    • Add extra insulation in your attic, insulate doors & windows, and insulate any water lines along exterior walls so they are less likely to freeze. 
    • This will help prevent ice dams from forming as well.
  • Keep as much heat as possible in your home during a storm.
    • Avoid unnecessary opening of doors or windows, close off unneeded rooms, and close curtains on windows at night.
    • You don't want your pipes to freeze and burst!
  • Organize a back-up heating source if the power goes out.
    • Gas or log fireplaces, portable heaters.
  • Make sure you have flashlights and batteries handy.
    • Using flashlights is a safer option than using candles all around your home.
  • Leave all water taps slightly on so they drip continuously.
    • This helps prevent frozen pipes or burst pipes.

Call SERVPRO of Old Saybrook if your home sustains any storm damage this winter.

We are available 24/7 for emergency services, and work with your insurance company - so you don't have to!



What is a Puff Back?

12/30/2019 (Permalink)

Soot from a puff back coming out of a floor vent Soot from a puff back coming out through a vent in East Lyme.

A puff back is a misfire in your furnace.

The issue is that a puff back can send soot throughout your home through your vents. If you wake up one morning and find soot coming out of your vents and covering your curtains, walls, and furniture – it’s likely that you’re experiencing the consequences of a furnace puff back.

Puff backs can also occur over time without you immediately noticing.

Every time your furnace ignites and misfires, it can send a small amount of soot through your vents which may slowly accumulate in your vents and around your home.

Puff backs can damage your home because

1) The furnace is misfiring, and needs to be serviced

2) Your home may become covered in soot – and you are breathing it in as well!

If you experience a puff back this winter, call SERVPRO of Old Saybrook to clean your home of all soot.

We are open 24/7 for emergency service!

Preparing Your Old Saybrook Business For Winter Storm Damage

12/26/2019 (Permalink)

closed sign with snowflakes Preparing your business for possible winter storm damage is the best way to quickly re-open after a storm.

When winter weather hits, it can lead to property damage, employee injury, and possible business closures. Preparing your business before the storm is the best way to protect your property and minimize storm damages. 

If you take these steps, your business will be able to more quickly recover from a storm damage loss. 

Steps To Take Before A Winter Storm:

  1. Establish shelter locations on your property. If a winter storm suddenly hits, you need a space with enough room for all employees and any customers that may be in your business.
  2. Stock shelter with emergency supplies. Flashlights, batteries, fire aid, food, blankets - you know the drill!
  3. Determine any essential equipment or processes that rely on electrical power. Organize an emergency power source for these items.
  4. Determine a back-up heating source if power goes out. Use heating sources in well-ventilated rooms to avoid carbon monoxide buildup. 
  5. Install smoke and CO2 detectors. Test them monthly and replace batteries twice a year.
  6. Maintain an inventory of all equipment and assets for your business in case of a loss. Insurance will need this information!

If you find yourself facing storm or water damage after a winter storm, call SERVPRO of Old Saybrook! 

We are open 24/7, 365 days a year. We work with your insurance (so you don't have to!) and provide all customers with free estimates.

Call Today!


Why Should You Use SERVPRO of Old Saybrook?

12/24/2019 (Permalink)

KEEP CALM AND CALL SERVPRO w/ servpro truck Overwhelmed with water, fire or mold damage? Keep calm and call SERVPRO of Old Saybrook!

Why SERVPRO of Old Saybrook? 

There are many restoration companies to choose from in the Old Saybrook, Connecticut area. So why should you choose to use SERVPRO of Old Saybrook for your Water Damage, Fire Damage, or Mold Restoration needs?

  1. Each franchise is an individually owned and operated company. You will be getting personal service!
  2. We have advanced expertise in numerous areas of mitigation and restoration services. Our technicians are highly trained, and attend continuing education classes to ensure they are up to date in the industry.
  3. We work directly with most insurance companies, and will guide you through the insurance process. This all for no extra fee!
  4. We are available 24 hours a day, seven days a week. Call us anytime - someone will always answer!
  5. Technicians at SERVPRO of Old Saybrook will document every step of the process so you are confident that your home or office is in the right hands. 

What does SERVPRO do?

SERVPRO provides:

  • Residential & Commercial cleanup of:
    • Water & flood damage
    • Fire damage
    • Storm damage
  • Mold remediation
  • Restoration services

SERVPRO of Old Saybrook also performs these specialty cleaning services:

  • Biohazard removal
  • Sewage cleanup
  • Drapes and Blinds
  • Odor Removal
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti
  • Air Ducts and HVAC
  • Ceilings, Floors, and Walls
  • Carpet and Upholstery

Call SERVPRO of Old Saybrook for any and all Remediation and Restoration needs. 

Christmas Trees and Preventing Fire Damage in Old Saybrook

12/19/2019 (Permalink)

Family and christmas tree with SERVPRO logo and text " christmas tree fire safety tips" Keep your family and home safe this holiday season with our fire damage prevention tips!

Everyone loves to get into the holiday spirit by decorating their homes this time of year. But, Christmas trees, decorations, and lights can also pose a fire hazard to your home. 

Did you know:

  • More than one of every four home Christmas tree fires is caused by electrical problems.
  • A heat source to close to a Christmas tree causes one in every four of holiday fires.
  • Nearly half of all holiday decoration fires happen because decorations are placed too close to a heat source.

To prevent fire damage in your home this holiday season, SERVPRO of ­­­Old Saybrook recommends following these fire safety tips.

  1. If buying a real tree, choose a tree with fresh, green needles that do not fall off when touched. This will lower the risk of fire due to a dry tree.
  2. Make sure the tree is at least three feet away from any heat source: fireplaces, radiators, candles, heat vents, or lights.
  3. Make sure the tree is not blocking an exit. This is a fire hazard.
  4. Add water to the tree stand and be sure to add water daily. A dry, dying tree increases risk of fire.
  5. Always turn off Christmas tree lights before leaving home or going to bed.

SERVPRO of Old Saybrook hopes that you will follow these Christmas tree fire safety tips to stay safe this holiday season!


Storm Damage - What Should I Do?

12/17/2019 (Permalink)

Water flowing down with text: storm damage? call servpro Call SERVPRO of Old Saybrook if you face any storm, flood or water damage issues.

If you find yourself with a flooded basement, leaking roof, or any other kind of water damage from our recent storms, here is a list of what you should do:

  • Find where water is entering your home. If your home has a down tree, or any holes letting in water - call someone to stop the water source.
  • Call your insurance company. Try to find if your damage can be covered by an insurance claim.
  • Take pictures of everything! This is important for your insurance adjuster.
    Start the water remediation process. Call a Water Damage Remediation company. You will likely need to remove water and dry out your home.
  • Address any structural issues and find any "hidden" water. You don't want to leave moisture in between walls or ceilings to prevent mold, mildew, and structural decay.

If your home or business has been affected by our recent storms, SERVPRO® of Old Saybrook is here to help.

SERVPRO® of Old Saybrook offers specialized storm damage cleanup and repair services:
- Water extraction
- Flood cleanup
- Storm cleanup
- Advanced drying techniques
- Moisture readings
- Building restoration
- And more

We are available 24/7, 365 days a year for emergency water damage services.

We will work with your insurance carrier, and will help guide you through the entire process.

Call Today!

Ice Dam Removal in Old Saybrook, CT

12/10/2019 (Permalink)

Ice Dam damage infographic water leaking from roof into home creating water damage This graphic shows how Ice Dams can create water damage in your home.

In the cold winter months of New England, it is not unusual for snow to be covering your roof, or to have icicles hanging along roof eaves for most of the season. It snows all the time up here! Unfortunately, what looks like a ‘winter wonderland’ may actually damage your home.

What is an Ice Dam?

An Ice Dam forms when melted snow refreezes at roof edges and can form with even as little as 1 or 2 inches of snow.

Three things are needed for an ice dam to form:

  1. Snow
  2. Heat to melt the snow
  3. Cold to refreeze melted snow into solid ice.

How Can Ice Dams Damage Your Home?

Ice Dams dislodge the shingles of your roof, making way for water to enter your home. The under-layer of the ice dam continuously melts and re-freezes due to the warmth of your roof, resulting in water entering your home.

This leads to:

  • Trapped moisture in ceilings, walls, and insulation
  • Water-stained ceilings
  • Peeling paint
  • Mold and mildew to growth
  • Ruin your gutters and make them sag.

Altogether, the water damage from ice dams can affect the structure of your home.

What Should You Do?

To completely remove an ice dam without damaging your roof, it is likely best to call specialists like SERVPRO® of Old Saybrook. We have specialized equipment to safely and easily remove ice dams. We’re available 24/7 for emergency service. Call us today.

Source: UMASS Amherst