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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What Is Water Mitigation? Comparing With Water Restoration

11/11/2020 (Permalink)

equipment used for water mitigation The above specialized equipment is used to mitigate damages after flooding or water leaks.

When flooding or water damage affects your home, you will have to call a company to perform "water mitigation services". But what is the water mitigation definition? And how is it different from water damage restoration? Here, we will review the differences between these services so you'll be prepared when a water damage company visits your home.

What is Water Damage Mitigation?

Mitigation is the process of reducing further damages to your home or business - whether that be after a fire or a flood. Water mitigation companies use specialized techniques and equipment to minimize your loss.

The water mitigation process includes:

  • Cleaning and disinfecting salvageable materials and items
  • Extracting standing water from building materials that can be salvaged
  • Removing any wet furniture or debris from the property
  • Securing and stabilizing the property to prevent further damages by boarding up windows, using tarps, and other necessary actions
  • Drying out the home with commercial grade equipment: Air movers, dehumidifiers, floor drying mats, and more

The goal of mitigation is to ensure there are no further consequences from the disaster - not repair them. This helps prevent structural decay, building deterioration, and mold and mildew growth. These issues can make recovering after your water loss much more extensive.

What is Water Damage Restoration?

Restoration refers to bringing your damaged property back to it's former conditions. Water restoration means bringing your home back to pre-water loss conditions through reconstruction and rebuilding. This can only be done after the water mitigation process has been completed. Your property cannot be repaired until all water damage problems have been addressed.

Water damage restoration companies typically do the following:

  • Replace any damaged flooring, drywall, or other building materials
  • Remediate any mold issues
  • Test residual humidity and moisture before deeming the process complete
  • Resolve any cosmetic issues from your water damage
  • Repair structural damages
  • Remove any unwanted odors from the property

Are Mitigation and Restoration Companies the Same?

In most cases, water damage companies provide both mitigation and restoration services - as they are two sides of the same coin. It is best to use a company that does mitigation, restoration, and is well versed in construction. This ensures the process is completed seamlessly and by qualified professionals.

Using a company that provides both mitigation and restoration is also cost-effective. In many cases, it is cheaper to clean and restore rather than completely replacing all damaged materials. Experienced restoration companies know what materials can be saved and what must be thrown away.

Fire Safety In The Workplace

11/4/2020 (Permalink)

fire in an office near computers Assessing fire hazards and creating a fire safety plan in your workplace is essential to keep employees safe and your business open.

Taking steps for fire prevention in the workplace is highly important to keep your employees safe and avoid major property damage. Every year there are roughly 17,000 workplace fires that cause over $800 million in fire damage, forcing businesses to close sometimes for months. Creating a plan and learning how to reduce the risk of fires in the workplace can help keep your workplace safe & open.

How To Reduce Risk of Fires in The Workplace

Conduct Training in Fire Safety For Employees

Train employees how to use fire extinguishers, proper handling and storage of flammable liquids or chemicals, and make sure they know what to do in the event of a fire. It is also wise to assign a person to oversee fire safety in the building who has a clear understanding of conditions that could cause a fire and what to do if it happens.

According to FEMA, you should teach employees the following protocol in case of a fire emergency:

  • Call 911
  • Notify others in the building of the fire
  • Do not use the elevator. Walk out of the building, don't run
  • If employees cannot evacuate, teach them the following:
    • Seal door gaps with jackets
    • Wait at the window for help and make it clear you are stuck
    • Remain calm

Identify Any Fire Risks In The Building

Many fires can be prevented before they ever start. Inspect the following common workplace fire hazards and make sure that they are working properly, not damaged, or are properly stored away:

  • Cooking Appliances - Leave enough room behind ones that heat up to cool down and keep them away from flammable materials.
  • Electrical Wiring - Outdated or overloaded electrical wiring and power strips pose a large electrical fire hazard.
  • Heating Appliances - When not working properly, these have the possibility of misfiring or exploding.
  • Flammable Liquids - Make sure that employees are storing and disposing of these correctly, away from any heating sources or possible sparks.
  • Clutter - Areas cluttered with papers, dust, or other flammable materials should be tidied up to help prevent the spread of a fire should one occur.

Clearly Post Emergency Exits & Evacuation Plans

In case of a fire, you want even those who are not familiar with your building to be able to easily evacuate. Make sure that that there are also emergency exits that are accessible for people who are disabled.

Install a Fire Suppression System

Installing a sprinkler system in your workplace can help stop a fire in its tracks and give employees extra time to evacuate the building. This will also help to prevent major fire damage to your property.

Regularly Test Smoke Alarms

Your fire alarm system is a hugely essential asset in fire safety in the workplace, notifying employees of a fire. These are even more important when a workplace does not have a sprinkler system installed to automatically put out a fire.

Establish Designated Smoking Areas

If there is anywhere in your business where people should not be smoking due to flammable materials, clearly post it. Then, choose an area that is not directly next to the building where there are no fire hazards for employees to smoke.

Following these tips and creating a fire prevention plan for you workplace is an easy, preventative task to keep your business up and running. Be sure to consult the OSHA guidelines for your industry and check if there are any other steps your workplace is required to take as this varies.

Frequently Asked Questions About Water Damage Restoration

10/28/2020 (Permalink)

frequently asked questions about water damage restoration process SERVPRO of Old Saybrook can answer all your water damage questions!

When dealing with water damage in your home, you may have a lot of questions surrounding SERVPRO of Old Saybrook’s services. To help out, our highly trained team has answered the frequently asked questions about water damage restoration here! 

SERVPRO of Old Saybrook Answers Your Water Damage Questions

Q: How much does SERVPRO charge for water damage restoration?

A: Every water damage event is different, so it is hard to specify restoration costs. The average cost of a home water damage claim is $6,965, but can be more or less expensive. SERVPRO provides free estimates to our customers after assessing the size of the area affected, amount of water, how much equipment is needed and more. Your Project Manager will explain these details in full.

Q: Does SERVPRO accept insurance?

A: SERVPRO accepts all home and commercial insurance carriers. We will work directly with your insurance company to help lessen the stress of the situation. All we will need is your Insurance carrier’s name and your claim number to take over the process for you. 

Q: How does SERVPRO restore my home after water damage?

A: Here at SERVPRO of Old Saybrook, we follow a tried and true method of water damage restoration to ensure your home or business is completely and properly dried after flooding:  

Q: How long will the drying process take?

A: After your initial emergency service, the drying process takes an average of 3-5 days to complete. This is based on the amount of damage to your home or business. The drying process will be monitored by a Project Manager, who will determine when your structure has met drying standards. 

Q: Does SERVPRO prevent mold when addressing water damage?

A: By rapidly removing water and beginning the drying process as soon as possible, SERVPRO of Old Saybrook naturally does all we can to prevent the growth of mold in your property. Our team sanitizes and disinfects the damaged area with our antimicrobial treatment to remove any bacteria and prevent mold growth.

Q: Will water damage always cause mold to grow?

A: Since mold spores thrive on moisture, it is likely but not certain that mold will begin to grow in your property. Mold can begin to grow and spread in as little as 48 hours after water damage or flooding. If you take fast action, the likelihood of mold growing is much less likely. 

Q: Can SERVPRO handle damage from a natural disaster? 

A: Yes, SERVPRO of Old Saybrook is equipped to handle any storm-related disasters. In the event of major hurricanes or tornadoes, our Disaster Response Team may be dispatched to support the hardest hit areas. 

Signs of A Chimney Fire & How To Prevent One

10/27/2020 (Permalink)

photo of flames coming out of chimney because of a chimney fire Taking steps to prevent a chimney fire in your home can save you thousands in fire damage and possibly save your life.

Using your fireplace during the winter months can help keep your heating costs down and make your home feel relaxed and cozy. But if you forget about your dirty chimney, you're putting your home at risk of a fire. Here we will go over the signs of chimney fires and how to prevent them.

What Causes Chimney Fires?

A fire in your chimney is caused by a buildup of creosote. When you burn wood, it gives off by-products of combustion which includes smoke, water vapor, gases, unburned wood particles, tar, and assorted minerals. These by-products travel from the hot hearth and up the relatively cooler chimney, which causes condensation along the flue. This condensation causes the by-products of a fire to collect over time inside the chimney, producing what we call creosote.

Creosote buildup appears in many different forms. It can be crusty, flaky, or puffy, tar-like and sticky, or even shiny and hardened. Creosote in any form is highly combustible, posing a major fire risk to your home when it causes a dirty chimney. Once creosote begins to collect, it will continue as the buildup will restrict the air supply of the chimney and create conditions for more creosote to buildup.

When creosote is built up enough, high temperatures from a roaring fire in the hearth are enough to catch the creosote on fire. Crackling wood or debris floating up the chimney can cause the highly flammable creosote to catch on fire as well.

Signs of the 2 Types of Chimney Fires

Fast-Burning Chimney Fire

These types of fires are extremely obvious when they happen and can even be seen by your neighbors. Fast-burning chimney fires rapidly consume the flammable creosote on the inside of the chimney. The larger amount of creosote there is the more intense the fire will be.

Signs of fast-burning chimney fires are:

  • Loud crackling or popping noises from the chimney, similar in sound to a large bonfire
  • Large amount of dense smoke coming out of the fireplace or the top of the chimney
  • Flames coming out of the top of the chimney
  • Pieces of flaming creosote dropping down into the fireplace
  • Strong, hot smell
  • A loud roaring sound, many times compared to a train or airplane going by

If you notice any of these signs in your home, immediately get everyone out of the house and call 911. While the fire is contained in your chimney, it can easily spread to other parts of the home as it continues to burn.

Slow-Burning Chimney Fire

These types of fire are not so easy to detect and can happen without you ever even knowing. Slow-burning chimney fires start the same way as fast-burning, but these do not have enough fuel or oxygen to be visible or audible while they burn.

Although they are not as explosive as fast-burning fires, they can cause just as much damage over time. You may not know what type of damages slow burning fires are causing until it is too late. Over time, these slow-burning fires can weaken the sides of the chimney enough to spread to your house.

Signs of slow-burning chimney fires are:

  • Puffy creosote. This means that the creosote has lit on fire at some point, as it is usually flat and shiny
  • Warped metal components. This an include the damper, chimney cap, or the metal pipes of wood stoves
  • Heat damage to the roof
  • Cracked or damaged flue tiles, or some that are missing
  • Finding chunks of creosote outside or inside the fireplace
  • Cracks on the outside masonry of the chimney
  • Seeing smoke escape through the sides of the chimney

It's important to remember that all these signs indicate that there has already been a fire in your chimney and that you need to immediately take steps to have your chimney inspected and cleaned by a certified chimney sweep. Do not use your fireplace after you have identified any of these signs. Unfortunately, many of these cannot be detected unless you are on the roof or are a chimney professional.

Preventing Chimney Fires

  1. Schedule regular inspections for your chimney system to catch problems before they start
  2. Be sure to have a professional clean your chimney at least once a year to prevent excessive creosote buildup
  3. Burn properly seasoned wood that will burn more cleanly and produce less by-products of combustion
  4. Make sure that there is proper airflow for your chimney, as this is a factor that helps creosote buildup
  5. Don't burn roaring fires that aren't the appropriate size for your fireplace, as the heat can cause creosote to catch on fire

Water Damage From Gutters: Signs & Prevention

10/21/2020 (Permalink)

clogged gutter overflowing and causing water damage to home Overflowing gutters are easy to fix, but the surprising damages that come from them are not.

It may not be obvious, but the gutters of your home can be a major culprit of water damage. Your gutter system is designed to carry water away from your home, helping to protect it from flooding and structural damages. Gutters also protect the siding of your home and window frames from water damage.

When gutters are clogged, heavy rains can cause them to overflow and direct gallons of water directly down the side of your house and to the ground below - Doing the exact opposite of what they are designed to do. Blocked gutter damage can cause huge problems for your home inside and out. Here, we will review the signs of damage from gutters and what you can do to prevent it.

Signs Clogged Gutters Are Causing Water Damage

  • Water Flowing Down Siding - When water in your gutters cannot flow down the downspouts, it overflows and runs down the exterior wall. Although the siding of your home is designed to withstand water, they are not completely waterproof, meaning that they will not withstand a constant flow of water. This constant flow will eventually seep behind the siding, penetrate the exterior sheathing of your home, and find it's way to the living space of your home.
  • Higher Levels of Groundwater - The overflowing water from the clogged gutter saturates the ground immediately below. This increase of groundwater directly outside the foundation of your home increases hydrostatic pressure on your foundation and makes basement flooding more likely.
  • Cracks in the Foundation - The amount of water flowing directly to the foundation of your home can wear it down, shift it, and cause cracks and buckling.
  • Basement Flooding When It Rains - As mentioned earlier, the higher level of groundwater makes it more likely that your basement will be wet when it rains. Clogged gutters cause water in basements.
  • Rotting Wood - If you notice wood on your roof, soffit, or fascia boards of your home, it is likely due to standing water from overflowing gutters. Even a few hours of standing water can cause wood to begin to rot.
  • Water in Attic - Clogged gutters become heavy due to the weight of trapped water and may begin to pull away from your home. When this happens, it can pull at the soffit and fascia of the roof and allow water to flow into the attic causing water damage and mold growth.

The water damage from clogged gutters can affect every level of your home, from the attic to the basement.

Preventing Blocked Gutter Damage

Preventing your gutters from overflowing and causing water damage to your home is quite easy. All you have to do is clear out any debris from your gutters at least once a year. This is most important to be done towards the end of fall and in the spring, as these are the times of year where the most debris may be caught in your gutters.

When cleaning out your gutters, be sure to take proper safety steps. Find a tall enough ladder, thick gloves, buckets, and a hose to clear debris out. Be sure to have someone at the bottom of your ladder in cause you lose stability or lose your grip.

What Are The Warning Signs of A Tornado?

10/19/2020 (Permalink)

photo of a large tree on top of a house after a tornado Finding safe shelter is the most important thing to do when you have a tornado warning in your area.

Warning Signs of a Tornado

If you see these warning signs of a tornado, go inside immediately and check your local weather announcements for watches or warnings. Tornadoes can hit seemingly out of nowhere and destroy everything in their path - flipping cars, uprooting trees, and even taking the roof off of homes or businesses.

  • Dark, green tinted sky
  • Wall clouds, or a cloud of debris
  • A funnel-shaped cloud
  • Large hail without rain
  • Roaring noise, similar to a freight train
  • Unusual calmness of wind

What’s The Difference Between A Tornado Watch Vs. Warning?

A tornado watch means that the current outdoor weather conditions are just right for a tornado to form. When you receive notification of a warning, you should continue watching your local weather announcements and avoid going outside until you’ve been told it has passed. 

A tornado warning means that the weather is right for a tornado and one has been identified in your surrounding area. When you receive notification of a warning, immediately find shelter and take cover. 

What Should You Do When A Tornado Hits?

If you have a tornado warning in your area, according to ready.gov you should do the following:

  • Go inside the nearest building if possible.
  • Go to a safe room, basement or cellar. If there is no basement, take shelter in a small interior room on the lowest floor of the building.
  • Stay away from all windows, doors, or outside walls.
  • Stay away from bridges or overpasses if possible - look for low, flat locations to take shelter if you’re outside or in your car.
  • Stay aware of any flying debris that can injure you if you are outside.
  • Use your arms to protect your head and neck regardless of where you are. 

During a tornado, you should do the following:

  • Stay in your safe location and do not leave until you know it is safe to do so.
  • Better protect yourself from flying or falling debris by putting your arms around your head and neck and barricading furniture or blankets around you to protect from heavy objects.
  • Listen to your local emergency or weather station for updates.
  • Do not try to outrun tornadoes in a car. Find a relatively sheltered, low place where you can put your arms over your head and crouch.

What Do You Do After?

  • Continue listening for weather updates to be sure nothing else is coming your way.
  • If you are trapped, cover your mouth to try and not breath in dust or debris. Send a text, bang on a wall or a pipe, or whistle instead of yelling for help.
  • Stay clear of any fallen power lines or trees.
  • Do not reenter buildings that have been damaged until you're told they are safe (This will likely not be the same day).
  • When cleaning up any debris, be sure to wear thick gloves and work boots for safety.
  • Call your insurance company if your home or business has been damaged by the tornado.

Need Help After A Storm? Call SERVPRO- 800-734-3213

SERVPRO of Old Saybrook is a 24/7 damage restoration company specializing in water damage, storm damage, fire damage, and mold remediation. Whatever the disaster, we work hard to make it "Like it never even happened."

What To Do When The Toilet Overflows

10/12/2020 (Permalink)

man at overflowing toilet with plunger figuring out what to do Follow these tips if your toilet begins to overflow!

Toilet overflows are a nightmare for any homeowner regardless of the cause. If not handled quickly, you may have considerable water damage from the toilet overflow, especially if it happens on an upper level of your home. Here, we will go over what to do when you find water pouring out of your toilet and what damages you should be aware of.

What To Do When Your Toilet Overflows

Avoid using all plumbing if you're not sure what is causing the overflow.

If the toilet began to overflow immediately after flushing, it is likely just clogged and may be an easy fix. If the overflow occurred without flushing, it is likely that there is a clog somewhere in the main drain or sewer line. When this happens, running water exiting your home has nowhere to go and will backflow to the toilet or shower. Unless you are sure of the issue, try not to use the water to prevent additional damages to your home.

Turn the water off to the toilet.

There are multiple ways to do this. The first way is to turn the valve on the wall behind the toilet off to cut the water supply. If you cannot find this, you can take the lid off the toilet tank and lift the float high enough so that the water stops running and in turn stops filling the toilet bowl. From there, you can turn off the main water valve to your house which is likely located near your water heater.

If water continues to flow after shutting off the water, immediately call a plumber.

This means that you're not just dealing with a toilet clog, but likely a sewage backup from your septic tank or your city's septic system.

Clear the clog.

This can be accomplished a few ways and should be tried in this order. Before taking any of these steps, grab a pair of gloves and a bucket to remove some of the excess water from the toilet. This will help prevent splashing the water on to the floors, walls, or yourself during this process.

  • Plunge the clog - Get a plunger with a flange on the bottom that will create a tight seal around the toilet drain hole to best dislodge the clog. Keeping the plunger upright, push up and down for about 15 to 20 seconds to force water and air into the drain. The toilet may begin to drain itself or require you to flush again to completely clear the clog.
  • Snake the drain - A toilet snake is a flexible cable that can navigate through the twists and turns of the toilet drain. Put the hook end of the snake into the toilet bowl and turn the crank on it clockwise to extend the cable down into the drain. When you can't go any further, you've found your clog. Then, turn the crank counter clockwise to pull the clog out of the drain and pour it out into a bucket. Perform this process a few times to be sure you've completely gotten rid of the clog. Then, pour what you have in your bucket back into the toilet in small amounts to properly dispose of it.
  • If neither of these work or the second option seems like more than you can (or want) to handle, call a local plumbing professional to do it for you.

Clean up standing water - if safe to do so.

If the water that comes out of your toilet is clean water from a toilet malfunction, you may be able to clean up water yourself with proper protective equipment. But, if this water has any foreign objects or contaminants such as waste - you should call a professional water damage restoration company to do the cleanup for you. Contaminated water is dangerous and can contain raw sewage, bacteria, or other microorganisms which can make you extremely ill when you come in contact with it.

What Damage Can A Toilet Overflow Cause?

Even when you clean up the water from a toilet overflow yourself and don't see any damage doesn't mean it's not there. Depending on where the overflow happened and for how long, the water from it can damage:

  • Drywall
  • Subfloors
  • Flooring
  • Ceilings of lower level rooms
  • Carpet
  • Insulation
  • Electrical wiring
  • Produce mold growth

When a toilet overflow happens to you, it's best to call a water damage restoration service that can work directly with your insurance company. These companies are sure to remove all water, completely dry your property, and properly clean & sanitize afterwards to ensure your family does not experience health effects and that no mold will grow.

Need Help After A Toilet Overflow? Call SERVPRO - 860-388-1776

SERVPRO of Old Saybrook is a 24/7 emergency service specializing in water damage, fire damage, mold remediation and COVID-19 disinfection services. Don't wait for damage to get worse, call SERVPRO to make it "Like it never even happened."

What To Do When A Sink Overflows

10/9/2020 (Permalink)

photo of a bathroom sink overflowing Sink overflows are easy to avoid, but not as easy to clean up.

When a sink overflows, it can cause a considerable amount of water damage to your home. The wet mess left behind can also be a headache to clean up. Here, we'll go over why sinks overflow, what to do when they do, and how to prevent it from happening again in the future.

Causes of Sink Overflows

Clogged Drain

When you have a clogged drain from food scraps, hair, or grease and leave the water running, you're likely to run into a big mess.

Clogged Sink Overflow

Some sinks have overflow holes that help to drain it before the water makes it over the sink bowl. They also help water go down the drain faster. This is mostly common with bathroom sinks, and unfortunately not common with kitchen sinks.

What To Do When It Happens

  1. Turn off the sink.
  2. Grab any towels or mops to start cleaning up standing water on the floor.
  3. Set up any fans or dehumidifiers you may have in the affected area to help it dry.
  4. Empty out the full sink with a bucket or large bowl.
  5. Call a plumber or clear the sink clog yourself. You can do this by trying to run the garbage disposal, using a plunger, using a chemical like drain-o to clear the clog, or try pouring half a cup of salt into the drain followed by a pot of boiling hot water.
  6. Depending on damages, call your insurance company to file a claim. You'll want to do this if the water penetrated the floor and is affecting the ceilings of other levels.
  7. Call a water damage restoration company to ensure your home is properly dried out.

What Damage Can A Sink Overflow Cause?

The damages that result from water overflowing from a sink can be considerable, especially if the issue was going unnoticed for a while.

  • Water damage to floor. If water gets underneath tile, laminate, or any other flooring type you have in the affected area it can reach the subfloor and leave it wet. Over time, this will weaken the structure of your home as the moist floor joists begin to rot out.
  • Damage to rooms below. If water does damage to the floor the overflow occurred in, the water is likely to leak down to the room below causing water damage to the ceiling. If the overflow goes unnoticed for an extended amount of time the leak may even damage the floor below or even cause flooding.
  • Mold or mildew growth. When you just clean up visible water with towels and a mop but do nothing else, you're much more likely to experience mold growth. When an area is exposed to moisture, mold can begin to grow in as little as 48 hours when the water damage is not addressed.

How To Prevent Sink Overflows

  • Do not put grease down drains.
  • Try to keep hair out of drains.
  • Don't put food scraps down the drain.
  • Properly use the garbage disposal.
  • Get a drain strainer to prevent scraps from going down the drain.
  • Clean out your sink overflow to help it drain faster and prevent it from backing up.

Flooding From Sink Overflow? Call SERVPRO - 860-388-1776

SERVPRO of Old Saybrook is a 24/7 damage restoration company specializing in fire damage, water damage, mold remediation and COVID-19 disinfection. We're here to make any disaster "Like it never even happened."

Reopening Your Office? Take Steps to Stop the Spread of COVID-19

9/29/2020 (Permalink)

photo of SERVPRO workers in full PPE sanitizing and disinfecting an office Certified: SERVPRO Cleaned is a defensive, proactive viral pathogen cleaning program to help prevent the spread of COVID-19.

Since the beginning of the Coronavirus pandemic this past March, many offices around Connecticut have completely closed down and moved to remote operations to help stop the spread of COVID-19.

If your office is now making the move back to in-building operations, even for only a few days a week, you should plan to take steps to proactively prevent the spread of the Coronavirus. Here, we will review what you should do to keep your office open, safe, and healthy according to CDC guidelines.

Know The Difference in Cleaning, Sanitizing & Disinfecting

These terms have been used quite interchangeably throughout the pandemic, but to properly prevent the spread of COVID-19, you should know the difference between the three. 

  • Cleaning removes germs, dirt, dust, and impurities from surfaces or objects.
  • Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements according to the EPA. A surface must be cleaned before it is sanitized, and sanitizing does not impact viruses.
  • Disinfecting kills germs on surfaces or objects. Like sanitizing, disinfecting is not completely effective without cleaning the surface or object first. 

Maintain Healthy Office Environments

1 | Perform routine cleaning & disinfection of high-touch surfaces such as doorknobs, keyboards, sink handles, light switches, desks, countertops, and more,. Create a schedule with your janitorial staff or a disinfecting company to ensure your office is properly disinfected on a continual basis.

2 | Use hospital grade disinfectants that meet the EPA disinfection criteria and are appropriate for the type of surface. Disinfecting of porous vs. non-porous surfaces differs.

3 | Address your office ventilation system. According to the CDC, business owners should do all they can to increase circulation of outdoor air inside. Some businesses have invested in special Hepa filters for their HVAC system to help prevent airborne microbes from circulating in the air. 

4 | Change the layout of the office to be in line with social distancing guidelines. Position cubicles or desks 6 feet apart and install physical barriers where social distancing is not as easy. 

Promote Behaviors To Stop The Spread

On top of properly cleaning and disinfecting your office on a continual basis, you should promote behaviors that help reduce the spread of COVID-19. This will help ensure that your employees stay healthy and feel secure at work.

  • Hand hygiene. Require that employees frequently wash their hands with soap and water for at least 20 seconds. The best way to ensure this would be to create a schedule to wash hands after a certain time period.
  • Enforce mask wearing. Encourage office staff to wear masks as they navigate the office or in communal areas. 
  • Ensure adequate supplies. Position hand sanitizer in high touchpoint areas to encourage using it, or give some to every employee to keep at their desks. Be sure to be stocked with hand soap and disinfectant wipes. 
  • Post signs and messages. If you have requirements for mask wearing, hand washing, or how to navigate through the office, clearly post them. Put up posters that encourage behaviors to stop the spread of COVID-19. 
  • Make it clear when employees should stay home. Encourage employees that are sick or have had close contact with someone with COVID-19 to stay home, and create policies around when employees are able to return. 
  • Promote no-contact operations. If you have an office where clients used to visit, try to shift to no-contact operations with those outside of your office. Promote zoom or conference call meetings with clients, and discourage those who do not work in the office from coming inside.
  • Allow employees to work from home. Although your office may be open, it is best to still limit the amount of people working from it at a time. If employees are uncomfortable returning to the office, allow them to continue working remotely. For larger offices, it is a good idea to create a remote vs. in-office schedule with your employees to limit the amount of people in the office at once. 

Following proper CDC and local guidelines throughout the pandemic is essential to keep offices safe, healthy, and open. 

Learn About Certified: SERVPRO Cleaned For Your Office!

SERVPRO of Old Saybrook is a 24/7 damage restoration company specializing in fire, water, mold and COVID-19 services. Whatever the damages, we can make it "Like it never even happened."

Top Causes of Restaurant Fires in Old Saybrook

9/29/2020 (Permalink)

photo of black hole in wall from a fire that started from the fridge The fridge in this restaurant caught fire, but luckily the fire suppression system kept it contained until the fire department arrived.

A fire in your restaurant is completely devastating. Getting a call at 4 AM that your restaurant just burned down is a call no business owner wants to receive. But when there are roughly 7,500 structure fires in eating and drinking establishments across America every year that cause $165 million in property damage, a disaster can be more likely than you think.

The best way to ensure a fire never happens in your Old Saybrook restaurant is to know how they start. This way, you can take steps to prevent them from happening and minimize damages if a fire does start.

How Do Restaurant Fires Start?

They are many different parts of a restaurant that could become a fire hazard when not properly used or maintained. The following are the top causes of restaurant fires:

Cooking oil

Unsurprisingly, cooking materials like fats, oils, or food were the first items ignited in 43% of fires in restaurants. When food or oils are cooked at too high of a temperature, they can catch on fire. Sometimes a fire in the kitchen is desirable - but grease fires are not. Take care when cooking in your kitchen - a surprise fire can happen to even the most experienced chefs.

Grease traps

Since the oils and fats that are used in cooking can clog sewers and cause major backups, it is required for restaurants to keep oils in a container to keep them out of the sewer system. This can sometimes be a large underground metal container, or a container on the exterior of the building. When these are not cleaned out within the recommended time frames, they can become a huge fire risk.

Exhaust system & ductwork

When a fire starts on the stove, it can quickly spread throughout the entire structure through the exhaust and duct system. This is because oven hoods above stoves take in hot cooking air and redirect it outside. This air also contains grease and oil particles from cooking that will build up over time. When the exhaust system of a restaurant is not properly maintainenced every so often, they can be a huge culprit of starting or spreading a fire.

Gas leaks

Many chefs prefer gas ranges to evenly cook their delicious meals, but this can also be a fire hazard. When equipment gets older or is neglected, they may not be able to support the flow of gas and will cause a leak. When a gas leak isn't noticed, something as simple as turning on a lightbulb can spark a fire.

Electrical Issues

Electrical fires can start when unsafe wiring, sockets, or plugs heat up flammable or combustible items. If your kitchen has outdated wiring that can't handle the voltage of modern cooking equipment or the volume of equipment plugged in, items may spark, short circuit, or overheat - leading to a fire.

Preventing Restaurant Fires

The biggest key to prevent a fire in your restaurant is to take regular maintenance seriously. Perform all required or suggested cleanings of your appliances, exhaust system, or grease traps. If you know you may have an electrical problem, remedy it right away.

According to the National Fire Protection Agency, 68% of fires in eating or drinking establishments were small and did not spread beyond the object of origin. This means that having the proper fire suppression equipment is highly useful in preventing fires from spreading. Be sure to have a fire extinguisher in the kitchen along with any other places as required by law, and keep it up to code.

Investing in a fire suppression system is helpful in combatting damages if a fire does start in your restaurant. Suppression systems connect to both the hood over your cooking station and the gas line running through it. If the fire suppression system is tripped, the gas will automatically turn off, killing the fuel source for the fire.

If the fire continues to burn, the nozzles installed in the hood over your cooking station will discharge a fire suppressant that is designed to combat even grease fires. As the fire creates smoke, the hood also turns on to remove smoke from the kitchen.

Although many of the ways to prevent a fire are costly, they are worth it to keep your business up and running.

Defensive Cleaning & Sanitizing Services in Old Saybrook

7/15/2020 (Permalink)

team in full PPE sanitizing office for COVID-19 Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

Let us help you get back to business.

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a FREE Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Old Saybrook today at 860-388-1776 for your FREE Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Old Saybrook Cleaning Experts

3/19/2020 (Permalink)

SERVPRO workers in full ppe We're ready to respond 24/7!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning - 800-734-3213

If your home or business needs deep cleaning services, call the specialists at SERVPRO of Old Saybrook today!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Flooded Basement? Here's What You Should Do

2/25/2020 (Permalink)

Flooded basement cleanup in Old Saybrook, CT. All water was extracted within three hours. Removing all this water from a flooded basement in Old Saybrook took less than three hours with our equipment!

Walking down your stairs to find that your basement flooded is not a good feeling, to say the least. Water in your basement may damage family heirlooms, electronics, washing machines, carpets and more, leaving any homeowner overwhelmed and unsure of where to start. But don’t worry - we’ll walk you through all the steps of a flooded basement cleanup here! 

What To Do When Your Basement Floods 

  • Don’t immediately enter a flooded crawlspace or basement! Be sure that it’s safe to enter first. If there’s a good amount of standing water, you should turn off your electricity and gas. If you’re unsure about how to turn off your power or the circuit breaker is in the basement, you can call an electrician for help.
  • Get rain boots and other protective gear to wear. You shouldn’t be wading through flood water in your sandals because depending on the source, the water could be dirty or contaminated and make you sick. If the water is high enough, you may consider chest waders as well. But if your basement is this flooded, we would recommend calling a professional water damage restoration company like SERVPRO of Old Saybrook to take care of the situation properly. 
  • Find the source of the water. This will help decide your next steps. If the flood water is due to heavy rains, you should wait until the storm ends and water stops flowing into your basement. If the water is from a source such as a burst pipe, hot water heater, sewer backup, or any other faulty appliances or pipes, turn off your water immediately and begin our next steps! 
  • If you have them, check if your sump pump or the drain on your basement floor is working. Both of these things can help drain standing water in your basement, but it is also possible they’re the source of your flooding. Double check if they’re clogged or broken, and do your best to get them to work! 
  • Begin removing water and water extraction. For small floods or puddles of water, you can use a wet dry vacuum or towels, mop and a bucket. If there’s a few inches or more of standing water, we recommend calling a flood removal company, like SERVPRO of Old Saybrook. Our advanced equipment will be able to quickly extract and remove all water from your basement - something which is highly important to prevent the growth of mold and mildew. 
  • Dry out your basement as well as possible. Remove any wet or water damaged belongings so that they can dry. Then, set up fans and dehumidifiers to dry out and remove all moisture from your basement. If there was a lot of standing water for an extended amount of time, your household fans and dehumidifiers may not do the trick. If you need help drying out your flooded basement, call SERVPRO of Old Saybrook. Our advanced equipment and moisture meters allow us to completely dry out your basement - and scientifically prove it! 
  • Start cleaning and sanitizing. You should make sure that all basement walls and floors have been properly cleaned and sanitized. The flood water may have left behind dirt, gunk, or much worse depending on the source of the water. This step will also help to prevent the growth of mold or mildew, as well as any unwanted odors.
  • Fix what flooded your basement in the first place. You want to take preventative measures so that you don’t end up with standing water in your basement again! If your home is naturally prone to flooding, take steps to redirect water away from basement walls and runoff further away from your home. If you don’t already have a sump pump or floor drain, consider installing them. It may also be a good idea to put appliances like washers, dryers, water heaters, and even furnaces on blocks so that if your basement floods again, they will be less likely to get submerged in water. 

What Causes A Flooded Basement?

There’s many different reasons for flooded or wet basements, but here’s a few:

  • Insufficient drainage around basement walls
  • Heavy rains
  • Failing sump pump
  • Clogged or backed-up floor drains
  • Groundwater coming through cracks in the foundation
  • Burst pipes or appliances with broken water lines

Luckily, there are solutions to many of these problems, such as fixing broken pipes or appliances, changing where water runs off from your home, or waterproofing your basement. 

Do You Need A Professional To Help With Flooded Basement Cleanup? 

You may not always need a professional to remove water and dry out your basement. But, if the water is past your ankles, we would strongly recommend calling a professional flooded basement cleanup company like SERVPRO of Old Saybrook.

As water damage restoration specialists, we have all the resources and expertise necessary to rapidly remove all water from your basement, dry it out, sanitize, and restore any damaged areas. Immediate cleanup and response is essential when it comes to flooding and water damage to help prevent mold growth, odors, and structural decay. Check out the Water Damage Timeline for more information.

SERVPRO of Old Saybrook provides all customers:

  • 24/7/365 Rapid emergency service
  • Free evaluations
  • Free estimates
  • Direct insurance billing & guidance through the insurance process.

Have Questions or Need Help? Call SERVPRO of Old Saybrook Today! 800-734-3213

Burst Pipe Cleanup Tips For Old Saybrook Homeowners

2/6/2020 (Permalink)

2 burst pipes in an attic caused water damage to ceilings, hardwood floors, carpets all the way to the basement Two pipes burst in this attic causing water damage to ceilings, hardwood floors, and carpets all the way down to their basement!

You come home from a long day at work ready to relax and watch TV… Until you realize a pipe burst while you were gone and flooded your basement! A water damage event can be an overwhelming nightmare for any homeowner. How will you get rid of water that goes past your ankles? Will insurance cover the damages? Who can help you clean and repair your home? Don’t worry – we’ll answer all those questions right here!

8 Steps To Take When A Pipe Bursts:

  1. Turn off your water supply! It may be obvious, but this will prevent your home from flooding even further.
  2. If electrical appliances are in standing water – turn off the power. Safety first!
  3. Contact a plumber. They can repair the pipe that burst and diagnose any other problem areas.
  4. Remove any wet furniture, carpets or personal belongings from rooms affected. Hopefully many of your belongings will be salvageable, but if not, SERVPRO of Old Saybrook offers contents restoration services.
  5. Begin to remove standing water as fast as possible. Time is of the essence when it comes to flooding and water damage! Use towels or mops to absorb as much water as possible. If there is a considerable amount of standing water, you may need to buy a wet-dry shop vac or contact a company to extract the water for you.
  6. Dry out the area affected. Bring fans into the room and turn them on their highest settings. Set up dehumidifiers in the dampest areas to help in removing moisture from the room. If there was a significant amount of standing water or the room was flooded for a long time, household fans and dehumidifiers might not completely dry the room.
  7. If water has absorbed in to the subfloor, carpets, drywalls, etc., call a professional water damage restoration company like SERVPRO of Old Saybrook. Water damage restoration companies use moisture readers and professional grade drying equipment to ensure your home has been properly dried. This equipment allows us to tackle water damage down to a science, and show to you that we have done our job properly.
  8. If needed, restore and rebuild the water damaged area. Drywall may need to be repaired or repainted, new floors may need to be installed, or the area may need to be deeply cleaned and sanitized.

Why Should I Be Sure To Properly Dry Water Damaged Areas?

If you don’t take the correct steps to dry out your home, multiple issues may arise over time. Check out our water damage timeline for more detailed information.

  • Paint may begin to bubble or blister.
  • Wood floor can swell, warp, or start to come up.
  • Mold and mildew can spread around your home in as little as 48 hours after untreated water damage.
  • Major unmitigated water damage can cause serious structural safety issues over time.
  • Waiting to address water damage will result in higher restoration and reconstruction costs.

Does Homeowners Insurance Cover Burst Pipes?

Good news - Most of the time the damage resulting from a burst pipe will be covered by your insurance. This is because burst pipes are a sudden and unforeseen loss.

However, you may have to show the insurance company that the damage in your home came from the burst pipe and was not there beforehand, and that you weren’t responsible for the pipe bursting in the first place.

You may be thinking – how could a burst pipe be my fault? I didn’t slice it open! Well – if you neglected to repair clearly old or corroded pipes in your home, insurance may deny your claim as it was a foreseen issue that could have been repaired.

If you’re unsure about your coverage, SERVPRO of Old Saybrook can help guide you through the insurance claims process. Our First Responders can meet with you onsite, inspect damages, review your policy, tell you if your loss should be covered, and the best method of filing your claim to ensure it isn’t denied.

Have Questions or Need Help? Call SERVPRO of Old Saybrook For Burst Pipe Cleanup & Repair 800-734-3213

We are highly trained water removal and cleanup specialists and are ready to service your Old Saybrook area home when flooding or water leaks cause water damage.

SERVPRO of Old Saybrook provides:

Don’t wait for water damage to get worse. Call 800-734-3213 to speak with our on-call technicians now!

Commercial Floor Cleaning In Old Saybrook

1/30/2020 (Permalink)

commercial floor cleaning. before: dirt and film of spray covering floor. after: completely clean floor We think our work speaks for itself.

Let's be real. Offices and businesses don't have time to deep clean every inch of their buildings all the time. And sometimes that means that dirt, grime, and dust can build up under cabinets or rugs, in air vents, ceiling beams, and ceiling tiles. When you need a cleaning that goes further than the abilities of your regular janitorial staff or cleaners, SERVPRO of Old Saybrook can help.

Our Residential and Commercial Cleaning Services Include:

  • Carpet & Upholstery Cleaning
  • Drapes and Blinds
  • Air Duct & HVAC Cleaning
  • Odor Removal
  • Sewage & Biohazard Cleanup
  • Trauma and Crime Scene Cleanup
  • Ceilings, Walls, and Hard Floors
  • Vandalism Cleanup

Happy Customers:

A local business called us in to clean the grime off of laminate floors in a large room, which was also covered in a film of aerosol spray from a contractor. To be able to clean the dirt from the floor, we first had to get through the residue covering the entire floor! But, as you can see in the photo, our crews had no trouble completely cleaning the floor of all residues beyond the owner's expectations. They'll be sure to call us again for any commercial cleaning needs!

We have the expertise and resources to make any dirt, dust, graffiti or grime "Like it never even happened." Call for a free estimate today!

Causes of Water Damage

1/14/2020 (Permalink)

Flooded basement with many items affected by water Water damage can put your home underwater.

What are the causes of water damage? Well, water damage comes in many shapes and sizes; some that are easy to identify and others that are not. Knowing the common causes of water damage can help prevent damage to your home. The earlier you can identify water damage, the less work will have to be done by a water damage restoration company to restore your home. 

Causes of Water Damage Include:

Leaking or Burst Pipes

Leaking or burst pipes are common causes of water damage. These issues can come from changes in water pressure, temperature changes, or the deterioration of old pipes. In the winter, uninsulated pipes can also freeze and burst.

Plumbing Issues

These kind of water damage issues can be hard to detect until there is clear water damage on your walls or ceilings since pipes and hoses are usually hidden within walls. Keep an eye out on your water bill and periodically check for leaks under sinks, toilets, and around showers to find possible plumbing issues that can cause water damage.

Old or Worn Household Appliances

Did you know the average washing machine supply hose fails after just 8.7 years, and 75% of water heaters fail within 12 years? The hoses on these appliances should be changed when you can see any sort of wear to prevent them cracking and leaking everywhere in your home. Look out for all of your other appliances which have water hookups as well, like refrigerators with ice makers.

HVAC Units

HVAC units are also a common cause of water damage. When not maintained, moisture can build up creating not only water damage, but space for mold and mildew to grow and spread around your home. 

Sewage Backups

Clogs in drain lines or heavy rains can cause sewage to backup into your home through floor drains, toilets, and sinks. This type of water damage should absolutely be handled by water damage specialists to correctly decontaminate, sanitize, and restore rooms affected by sewage water.

Knowing several major causes of water damage in home and businesses can help prevent unmitigated damages to your home. But, if disaster strikes, call SERVPRO of Old Saybrook with any water damage issues.

No job is too big – we have the experience and resources necessary to restore your home to pre-damage conditions

We’re open 24/7 and waiting for your call. 800-734-3213

Fire Damage Restoration Process in Old Saybrook

1/9/2020 (Permalink)

a building from the outside with fire damage to roof and front of building Fire damage is overwhelming. Call SERVPRO of Old Saybrook when you don't know where to start.

A fire can be devastating for your home or business. The fire may have compromised the structure of the building, soot and smoke damage can effect walls and furniture, and you may face water damage from putting the fire out.

So, where do you start after the flames are out?

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Old Saybrook can restore your property back to pre-fire condition. We specialize in fire and water damage remediation and restoration. We’re dedicated to responding immediately when you need help with fire or water damage. This way, we can help lessen the current damage, limit further damage, and reduce restoration costs.

We’re open 24/7, 365 days a year to respond to your call. Don’t wait if you have fire damage, call today.

First Annual SERVPRO of Old Saybrook Coat Drive

1/7/2020 (Permalink)

servpro boxes full of donations, and a marketer unloading donations from a servpro van In all, we were able to donate 13 boxes of winter coats to local shelters!

This year, SERVPRO of Old Saybrook started its first annual coat drive for homeless shelters in our area!

On our very first year, we exceeded our monetary goal of $500 and we were able to collect over 80 coats. All together, using the monetary donations and the physical donations, we were able to donate 120 coats to local shelters in the Meriden and New Haven, Connecticut area! Donations ranged from children's coats to both men and women's jackets. 

The contributions we received this year were absolutely amazing. Thank you to all of our generous donors for contributing to our first annual coat drive!

If you missed out on donating - no worries! We will be sure to get the word out for our second annual coat drive next year.

Winter Storm Damage Preparedness in Old Saybrook

1/2/2020 (Permalink)

snow storm with servpro logo and text " winter storm prepardness" Stay safe and prepared for winter storm damage this winter with SERVPRO's tips!

Winter storms can cause just as much damage to your home as a summer storm. Snow storms can bring freezing temperatures, feet of snow and ice, and high winds. Power can go out and roads may become hazardous. Preparing for a storm is the best way to keep your family and home safe!

Winter Storm Preparations

  • Weatherproof / Winterize your home.
    • Add extra insulation in your attic, insulate doors & windows, and insulate any water lines along exterior walls so they are less likely to freeze. 
    • This will help prevent ice dams from forming as well.
  • Keep as much heat as possible in your home during a storm.
    • Avoid unnecessary opening of doors or windows, close off unneeded rooms, and close curtains on windows at night.
    • You don't want your pipes to freeze and burst!
  • Organize a back-up heating source if the power goes out.
    • Gas or log fireplaces, portable heaters.
  • Make sure you have flashlights and batteries handy.
    • Using flashlights is a safer option than using candles all around your home.
  • Leave all water taps slightly on so they drip continuously.
    • This helps prevent frozen pipes or burst pipes.

Call SERVPRO of Old Saybrook if your home sustains any storm damage this winter.

We are available 24/7 for emergency services, and work with your insurance company - so you don't have to!

800-734-3213

Source: prep4agthreats.org

What is a Puff Back?

12/30/2019 (Permalink)

Soot from a puff back coming out of a floor vent Soot from a puff back coming out through a vent in East Lyme.

A puff back is a misfire in your furnace.

The issue is that a puff back can send soot throughout your home through your vents. If you wake up one morning and find soot coming out of your vents and covering your curtains, walls, and furniture – it’s likely that you’re experiencing the consequences of a furnace puff back.

Puff backs can also occur over time without you immediately noticing.

Every time your furnace ignites and misfires, it can send a small amount of soot through your vents which may slowly accumulate in your vents and around your home.

Puff backs can damage your home because

1) The furnace is misfiring, and needs to be serviced

2) Your home may become covered in soot – and you are breathing it in as well!

If you experience a puff back this winter, call SERVPRO of Old Saybrook to clean your home of all soot.

We are open 24/7 for emergency service!

Preparing Your Old Saybrook Business For Winter Storm Damage

12/26/2019 (Permalink)

closed sign with snowflakes Preparing your business for possible winter storm damage is the best way to quickly re-open after a storm.

When winter weather hits, it can lead to property damage, employee injury, and possible business closures. Preparing your business before the storm is the best way to protect your property and minimize storm damages. 

If you take these steps, your business will be able to more quickly recover from a storm damage loss. 

Steps To Take Before A Winter Storm:

  1. Establish shelter locations on your property. If a winter storm suddenly hits, you need a space with enough room for all employees and any customers that may be in your business.
  2. Stock shelter with emergency supplies. Flashlights, batteries, fire aid, food, blankets - you know the drill!
  3. Determine any essential equipment or processes that rely on electrical power. Organize an emergency power source for these items.
  4. Determine a back-up heating source if power goes out. Use heating sources in well-ventilated rooms to avoid carbon monoxide buildup. 
  5. Install smoke and CO2 detectors. Test them monthly and replace batteries twice a year.
  6. Maintain an inventory of all equipment and assets for your business in case of a loss. Insurance will need this information!

If you find yourself facing storm or water damage after a winter storm, call SERVPRO of Old Saybrook! 

We are open 24/7, 365 days a year. We work with your insurance (so you don't have to!) and provide all customers with free estimates.

Call Today!

Source: prep4agthreats.org

Why Should You Use SERVPRO of Old Saybrook?

12/24/2019 (Permalink)

KEEP CALM AND CALL SERVPRO w/ servpro truck Overwhelmed with water, fire or mold damage? Keep calm and call SERVPRO of Old Saybrook!

Why SERVPRO of Old Saybrook? 

There are many restoration companies to choose from in the Old Saybrook, Connecticut area. So why should you choose to use SERVPRO of Old Saybrook for your Water Damage, Fire Damage, or Mold Restoration needs?

  1. Each franchise is an individually owned and operated company. You will be getting personal service!
  2. We have advanced expertise in numerous areas of mitigation and restoration services. Our technicians are highly trained, and attend continuing education classes to ensure they are up to date in the industry.
  3. We work directly with most insurance companies, and will guide you through the insurance process. This all for no extra fee!
  4. We are available 24 hours a day, seven days a week. Call us anytime - someone will always answer!
  5. Technicians at SERVPRO of Old Saybrook will document every step of the process so you are confident that your home or office is in the right hands. 

What does SERVPRO do?

SERVPRO provides:

  • Residential & Commercial cleanup of:
    • Water & flood damage
    • Fire damage
    • Storm damage
  • Mold remediation
  • Restoration services

SERVPRO of Old Saybrook also performs these specialty cleaning services:

  • Biohazard removal
  • Sewage cleanup
  • Drapes and Blinds
  • Odor Removal
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti
  • Air Ducts and HVAC
  • Ceilings, Floors, and Walls
  • Carpet and Upholstery

Call SERVPRO of Old Saybrook for any and all Remediation and Restoration needs. 

Christmas Trees and Preventing Fire Damage in Old Saybrook

12/19/2019 (Permalink)

Family and christmas tree with SERVPRO logo and text " christmas tree fire safety tips" Keep your family and home safe this holiday season with our fire damage prevention tips!

Everyone loves to get into the holiday spirit by decorating their homes this time of year. But, Christmas trees, decorations, and lights can also pose a fire hazard to your home. 

Did you know:

  • More than one of every four home Christmas tree fires is caused by electrical problems.
  • A heat source to close to a Christmas tree causes one in every four of holiday fires.
  • Nearly half of all holiday decoration fires happen because decorations are placed too close to a heat source.

To prevent fire damage in your home this holiday season, SERVPRO of ­­­Old Saybrook recommends following these fire safety tips.

  1. If buying a real tree, choose a tree with fresh, green needles that do not fall off when touched. This will lower the risk of fire due to a dry tree.
  2. Make sure the tree is at least three feet away from any heat source: fireplaces, radiators, candles, heat vents, or lights.
  3. Make sure the tree is not blocking an exit. This is a fire hazard.
  4. Add water to the tree stand and be sure to add water daily. A dry, dying tree increases risk of fire.
  5. Always turn off Christmas tree lights before leaving home or going to bed.

SERVPRO of Old Saybrook hopes that you will follow these Christmas tree fire safety tips to stay safe this holiday season!

Source: nfpa.org

Storm Damage - What Should I Do?

12/17/2019 (Permalink)

Water flowing down with text: storm damage? call servpro Call SERVPRO of Old Saybrook if you face any storm, flood or water damage issues.

If you find yourself with a flooded basement, leaking roof, or any other kind of water damage from our recent storms, here is a list of what you should do:

  • Find where water is entering your home. If your home has a down tree, or any holes letting in water - call someone to stop the water source.
  • Call your insurance company. Try to find if your damage can be covered by an insurance claim.
  • Take pictures of everything! This is important for your insurance adjuster.
    Start the water remediation process. Call a Water Damage Remediation company. You will likely need to remove water and dry out your home.
  • Address any structural issues and find any "hidden" water. You don't want to leave moisture in between walls or ceilings to prevent mold, mildew, and structural decay.

If your home or business has been affected by our recent storms, SERVPRO® of Old Saybrook is here to help.

SERVPRO® of Old Saybrook offers specialized storm damage cleanup and repair services:
- Water extraction
- Flood cleanup
- Storm cleanup
- Advanced drying techniques
- Moisture readings
- Building restoration
- And more

We are available 24/7, 365 days a year for emergency water damage services.

We will work with your insurance carrier, and will help guide you through the entire process.

Call Today!

Ice Dam Removal in Old Saybrook, CT

12/10/2019 (Permalink)

Ice Dam damage infographic water leaking from roof into home creating water damage This graphic shows how Ice Dams can create water damage in your home.

In the cold winter months of New England, it is not unusual for snow to be covering your roof, or to have icicles hanging along roof eaves for most of the season. It snows all the time up here! Unfortunately, what looks like a ‘winter wonderland’ may actually damage your home.

What is an Ice Dam?

An Ice Dam forms when melted snow refreezes at roof edges and can form with even as little as 1 or 2 inches of snow.

Three things are needed for an ice dam to form:

  1. Snow
  2. Heat to melt the snow
  3. Cold to refreeze melted snow into solid ice.

How Can Ice Dams Damage Your Home?

Ice Dams dislodge the shingles of your roof, making way for water to enter your home. The under-layer of the ice dam continuously melts and re-freezes due to the warmth of your roof, resulting in water entering your home.

This leads to:

  • Trapped moisture in ceilings, walls, and insulation
  • Water-stained ceilings
  • Peeling paint
  • Mold and mildew to growth
  • Ruin your gutters and make them sag.

Altogether, the water damage from ice dams can affect the structure of your home.

What Should You Do?

To completely remove an ice dam without damaging your roof, it is likely best to call specialists like SERVPRO® of Old Saybrook. We have specialized equipment to safely and easily remove ice dams. We’re available 24/7 for emergency service. Call us today.

Source: UMASS Amherst

Protect Yourself from Fires

12/4/2019 (Permalink)

Fires are not only scary, they’re destructive as well. Fires can do major structural damage to your home or business – and, they often come with water damage. That’s why it’s so important to protect your Old Saybrook home and business from fires.  Be diligent about looking out for fire hazards – old electrical outlets, flammable objects near heat sources, and dangerously placed candles are common culprits.

If you do face a fire in your home or business, call in the experts to help you handle the fire and water damage. At SERVPRO of Old Saybrook, we know how to restore your home or business from this type of damage because we’ve done it before – in fact, its our specialty! Don’t let a fire destroy your life, call in SERVPRO of Old Saybrook to make it, “Like it never even happened.”

Fireplace Safety Tips

11/2/2019 (Permalink)

Fall is here and winter is quickly approaching. As the weather starts to get cold, keep some of these (potentially lifesaving) fireplace safety tips in mind.

Only Burn Dry Wood

Wood should be dried for 8 to 12 months before burning.

Burn Only Fire Wood

Thought you may be tempted to burn other types of wood (old pallets, crates, painted wood, etc.,) these woods can contain dangerous, and flammable chemicals.

Install CO2 and Fire Detectors

Though you may see or smell a fire, CO2 is a silent and odorless killer. It’s very important to have detectors for both of these things – it could save your life!  

Get Your Chimney Cleaned

Soot builds up in chimneys very quickly. If you use your chimney consistently for the cold months, make sure to get it cleaned twice a year to prevent fires.

These tips can help to save your home from a fire. Call SERVPRO of Old Saybrook if you ever need fire damage restoration services.

Why SERVPRO? Our Dedication!

10/22/2019 (Permalink)

Dealing with a residential or commercial disaster is exactly that – a disaster! The last thing you want to do is try to figure out WHICH restoration company you should use. SERVPRO of Old Saybrook is making the choice easy for you. The resources and high-tech equipment that our team uses should be an easy reason to choose us for all of your restoration needs!

SERVPRO of Old Saybrook adapts to the latest advancements in technology so that our customers can enjoy a faster, more reliable, and more effective process. We thoroughly research and then select only the top quality technology to use at SERVPRO of Old Saybrook. This technology allows us to read moisture more accurately, test for mold immediately, and ultimately, streamline our entire process. Our advancements in technology ensure that the customer's needs always come first.

So, if you ever find yourself asking, “Why choose SERVPRO?” Be sure to remember the top-of-the-line resources we can offer you!

Emergency Commercial Water Damage

10/20/2019 (Permalink)

Commercial water damage can be catastrophic for your business. Having to shut down, even for a day, can mean lost revenue and customers. Not only this, but water damage can have lasting effects, such as dangerous mold. If you have any sign of commercial water damage, it’s best to get it taken care of professionally right away.

SERVPRO of Old Saybrook is your go-to for commercial water damage. Our teams are expertly trained and have the equipment to handle any size commercial water damage disaster. We are available 24/7 – 365 days a year for whatever your commercial disaster may be. We’ll get our crews out to your commercial property within 2 hours – tops! Then, we’ll work to ensure the water damage is mitigated so we can begin to restore your property to normal. Call us today!

What is a bio-hazard?

10/18/2019 (Permalink)

yellow bio hazard sign Biohazards are dangerous

Biohazards are described as any biologic or chemical matter that is harmful to the environment, animals, or human-beings. This includes body liquids, human blood, and tissue, plus recombinant DNA.

Biohazards have the potential to defile anyone exposed to them, all human material should be handled in good order and gotten rid of properly.

Lots of us consider biohazards, and we immediately wander to the frightening film you saw over the weekend – things like anxiety, sickness, and pollution.

Biohazards aren't confined to the motion pictures and they can live almost anyplace: In the food we consume, the water we swallow, the air we subsist on, even the bodily fluids pumping in our blood vessels.

The Center for Disease Control (CDC) classifies biohazards into four well-defined categories:

Biohazard level ONE: They don't broadly create illness in thriving people. An instance of a level 1 biohazard could be Bacillus subtilis, a dirt bacterium that can cause sickness in various people with diminished immune systems.

Biohazard level TWO: These can be the reason for severe illness in healthy people, and maybe the sole reason or transmission through direct physical contact with infectious material or by consumption. An illustration of a level 2 biohazard is salmonella, HIV, and hepatitis B.

Biohazard level THREE: an infectious agent that can cause real sickness and can even move with the air. An instance of a level 3 biohazard could be a respiratory organ disease that can move between people through the air, like tuberculosis.

Biohazard level FOUR: Micro-organism causing illness where there's no treatment. An example would be Marburg virus, a deathly variety of hemorrhagic fever that's sent by direct interaction with infectious body liquids or polluted objects.

Let your local experts handle this. We can be contacted at 1-800-374-3213

Why SERVPRO? Our Resources!

10/16/2019 (Permalink)

When you're faced with a residential or commercial disaster, making a decision on what company to use can be difficult – but it shouldn’t have to be! Our dedication to being the fastest restoration company in the industry should help you to make a decision!  

Our team is committed to being available 24/7, 365 days a year. We provide emergency cleaning and restoration services around the clock with an immediate response time so we can make you feel as at-ease as possible. Our team prides itself on the fastest response time and best service in the industry. If you're faced with an emergency situation, trust SERVPRO of Old Saybrook  to be Faster To Any Size Disaster.

When you’re in a panic, trust the dedicated experts at SERVPRO of Old Saybrook to make your disaster, “Like it never even happened.”

Free Storm Damage Inspection

10/14/2019 (Permalink)

Free Damage inspection, a detailed damage report.

When it comes to storm damage, there are several types of damage for each area of your home. It is recommended that you act quickly and have a SERVPRO Old Saybrook experienced Storm Damage Specialist begin remediation services immediately. SERVPRO of Old Saybrook will perform a full home damage inspection to include moisture readings onsite. Many times, a homeowner is not aware of the affected areas, especially roof damage.

You will learn a great deal about your home's condition, repair options, and even how we work with your insurance company to provide the highest quality of repairs by professional contractors and installers.

Contact SERVPRO of Old Saybrook today to schedule and learn more about our Professional Storm Damage Cleaning, Drying and Remodeling!

Heavy Duty Commercial Cleaning

10/14/2019 (Permalink)

When you think commercial cleaning services, you might think emptying the trash or dusting. But, what if you have a different need for commercial cleaning services? Do you know who to call for commercial carpet stains, dirty air ducts, or mold in the bathroom? When you have a need for commercial cleaning, call our team at SERVPRO of Old Saybrook. There’s no job too large – we handle  commercial jobs of all sizes!

You might wonder, is it worth it to have SERVPRO come in for commercial cleaning? Yes!! Having a clean and sanitary business leaves a great, lasting impression on your customers and can even be beneficial for your employee’s health! So, if you need commercial cleaning services, make the right choice and call SERVPRO of Old Saybrook today!

Basement Water Damage

10/13/2019 (Permalink)

Clip art of Fuse Box Old or new fuse boxes are at risk

Remember that when flooding does occur the main goal is to get the basement emptied and dried out as quickly as possible to mitigate rotting or warping of surfaces and stem the growth of mold.

Use industrial grade fans to completely dry the basement and inspect the entire room carefully for any damage that may need to be repaired.

Don’t forget to check your fuse box to make sure it hasn’t been affected by the water as this can be a serious fire hazard.

While water damage from basement floods in residential homes may be a headache, it is something that needs to be taken very seriously as it can affect the safety of your entire home.

For this reason, if you have even the slightest doubt about your home’s safety, you should contact a professional to perform a thorough cleanup so that you and your family can rest easy.

We are open 24/7/365, we are waiting for your call 800-734-3213

Get Back On Your Feet with SERVPRO of Old Saybrook

10/11/2019 (Permalink)

Storms can occur at any time and can cause large amounts of damage to your residential or commercial property. Heavy rains can cause flooding, powerful winds can cause roof damage, and there are a number of other damages that can occur on your property. Having a strategy to deal with damage will help you to be ready immediately after the storm.

Safety First

After a storm event, there are certain things to be wary of. Electrical devices and outlets can become unstable posing a risk of electrocution. Gas tanks and water mains could begin to leak. And you should always be on the lookout for debris. Keeping yourself safe after a storm is the most important step to take. 

Take Photos

After damage occurs from a storm, if conditions allow, take some photos. Any pictures you take can be useful for insurance claim purposes down the line.

Call the Experts

First, call your insurance company to let them know of the damage that has occurred. Then, the best next step to take is to call an expert restoration company. Calling a restoration company can help you to begin the process of restoring your home, and your life, back to normal.

Call SERVPRO of Old Saybrook to help you get back on your feet.

Electrical Power Cords Can Be Dangerous

10/10/2019 (Permalink)

Power cords on electrical appliances that are moved frequently receive a lot of abuse. The top electrical appliances that are constantly being moved around include: vacuum cleaners, blow dryers, phone chargers, etc. When cords are being moved so frequently, they can become damaged or ungrounded. Cord damage can also result when the cord is pinched, caught between or punctured by heavy objects such as legs on a desk. This damage could lead to a short circuit and result in a fire. Also, cords placed under stress, such as when a heavy appliance is hung by its cord, could eventually cause damage to the cord or plug. These power cords then pose serious hazards to users of the appliance including electrical shock and risk of fire.  When a power cord is damaged, the appliance should be removed from service and the cord replaced as soon as possible to reduce the risk of electrical shock, electrocution, or fire.

If you’ve faced a fire due to an electrical power cord issue, call SERVPRO of Old Saybrook. We can help make your disaster, “Like it never even happened.”

A Commercial Fire - Simplified

10/9/2019 (Permalink)

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity.

If you have fire OR water damage, you can trust our team at SERVPRO of Old Saybrook to restore your property back to normal. We will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready.
We are available throughout Connecticut 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage with an emphasis on commercial services.

Do you have commercial fire damage? Call us today!

Trust SERVPRO of Old Saybrook.

Storm Damage Requires Professional Help

10/9/2019 (Permalink)

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for wind or water damage to strike, and storms don’t just hit during regular business hours. At SERVPRO of Old Saybrook, we offer 24 hour emergency service 365 days a year because we know that every hour you spend cleaning up is an hour of lost revenue and productivity. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and highly trained crews. So when an emergency situation arises in your business, give us a call to help make your commercial storm damage, “Like it never even happened.”

Get the professionals, call SERVPRO of Old Saybrook.

Water damage clean up and mold for residential homes

10/8/2019 (Permalink)

blue icon of a house with lines under it that look like water, Water damage clean up for residential homes

Whether you decide to hire a professional or do it yourself, when it comes to mold prevention and remediation, time is of the essence. Mold can grow and spread through a whole house quickly so the sooner you act, the better off you’ll be.

An ounce of prevention now can help you avoid a whole lot of heartache down the road. Remember that mold loves wet and dark areas, so be sure to get into every last corner and crevice of your basement to ensure that it is dry and clean.

As a professional mold remediation company, we are equipped to address any issue, no matter how large or small.

It may seem like the end of the world, but handling water damage clean up for residential homes, it can be cleaned, fixed and brought back to normal. We can remove the mold from your home and let your whole family breathe easier.

Check out the mold house tour here.

Water damage dangers in residential home

10/8/2019 (Permalink)

litebulb resting on a shiney table and the top of the table has black lines and small white circles on its top Water damage dangers also include electrical dangers too

When discussing water damage dangers in residential homes, you can’t overlook the potential for electrical problems.

Obviously, water and electricity don’t mix well, so often when flooding occurs it can damage the wiring in your home.

If that damage isn’t properly addressed it can lead to blown fuses, damaged appliances, and even electrocution or fire.

If there is any chance that your wiring has been affected, you should have it checked out by a licensed electrician to be completely safe.

Flooding can happen for any number of reasons and whether the water comes from inside or outside the home it can bring a host of serious problems along with it.

When your family’s safety is at stake, you can’t afford to overlook potential water damage dangers in residential homes.

A little extra precaution now could make all the difference with electrical risks for you and your family too.

Why SERVPRO? Our Team!

10/7/2019 (Permalink)

Photo of team members smiling outside Lila, Sean, and Cathy! #TEAMLUCIANI

When you’re faced with a water, fire, mold, sewage, or any other property damage disaster, choosing a restoration company shouldn’t have to be a hard choice. Luckily for you, SERVPRO of Old Saybrook is making the choice easy. We have the best team in the restoration industry – hands down.

Our team is made up of industry experts with years of experience under their belts. We know the restoration industry inside and out, and thus, know the importance of getting the job done quickly for you. Our team’s motivation, team-oriented attitude, and industry experience should make the choice easy for you: choose SERVPRO of Old Saybrook. We know that if you make the decision to use us, you won’t ever have to ask “Why SERVPRO?” again. Our team will make your residential or commercial disaster, “Like it never even happened.”

Commercial Cleaning in Old Saybrook

10/5/2019 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, trust SERVPRO of Old Saybrook to professionally clean your commercial property. Whether you have an odor problem, need deep cleaning for your flooring or carpets, or your air ducts need some attention, you can depend on SERVPRO of Old Saybrook, CT to get the job done right the first time. Our team is the fastest and most qualified restoration company for all of your commercial cleaning needs.

We’re available 24 hours a day, 365 days a year to service your commercial property. We can handle any size commercial job – nothing is too large! If you have any need for commercial cleaning, give us a call for a free quote today. SERVPRO of Old Saybrook is here for you!

Water Damage From Basement Floods in Residential Homes

10/3/2019 (Permalink)

brick steps leading down to the basement with railing on steps What's in your basement?

Water damage from basement floods in residential homes is a major headache for all homeowners. If you have a home with a basement, especially if it’s an older home, it is likely to develop drainage problems at some point and that can lead to flooding and costly repairs for you.

Dealing with water damage in your basement is never easy but it doesn’t have to be overwhelming if you know what to look for and how to proceed.

There can be a number of causes for basement flooding, from heavy rain due to storms to sewer backups, and the way you handle the ensuing damage often depends heavily on the original source of the water.

While it may seem like all water is the same, this actually isn’t the case. Some water can be more hazardous and may require professional cleanup to handle the damage while other kinds of water you may be able to handle yourself.

Of course, any time that sewer backup is involved, the residential basement water damage can be more invasive, involving bacteria and other germs present in sewage that can cause serious health problems.

In this type of situation, extra precaution should be taken while cleaning up the damage so that you aren’t exposed to illness and infection.

Storm Damage?

9/30/2019 (Permalink)

Summers in Old Saybrook can certainly bring some harsh weather and storms. If you've noticed that you have storm damage to your home or business it's best to call in the experts right away to reduce the chances of further damage! BUT, some people don’t always know what storm damage can include. If your wondering if the damage your property has can be considered “storm damage” for insurance purposes, check out our quick reference guide below.

Storm Damage Means:

  • Fire damage due to lightning
  • Flood damage due to rain/flash flooding
  • Structural damage to roof, windows, walls, etc. This can be due to wind, hail, or other debris.

Remember, this is not a definite answer on whether your damage will be covered by insurance. However, no matter what kind of damage your property has, SERVPRO of Old Saybrook can handle it. Our team are experts in handling all sorts of damage from shoreline storms AND, we're available 24/7, 365 days a year for all of your storm damage needs! Call SERVPRO of Old Saybrook to make your disaster "Like it never even happened."

After Fire Damage Comes...Water Damage?

9/30/2019 (Permalink)

When your home or commercial building experiences a fire damage emergency in Old Saybrook, you may also find yourself with water damage. In fact, water damage is an incredibly common side effect of  residential and commercial fires.

Water damage after a fire is nearly always due to firefighting efforts. When firefighters use water-based extinguishers to put out the flames, gallons and gallons of water are pumped into your indoor spaces. Other times during a fire, pipes and other plumbing fixtures may burst due to heat and lead to water damage throughout your home. No matter how the water damage occurs, it is important to address it correctly.

To ensure that your fire damage and water damage problems are properly remediated, be sure to contact a restoration company that services your local area. SERVPRO of Old Saybrook will be able to professionally restore your home from any water and fire damage that has occurred.

Storm Damage to Old Saybrook Property

9/30/2019 (Permalink)

Learn More About How Storms and Wind Can Damage Your Home

When a storm hits in Old Saybrook, there are a number of damages that can be done to your property. Do you know who to call when disaster strikes? SERVPRO of Old Saybrook specializes in restoring properties from damage related to:

  • Thunderstorms
  • Lightning Strikes
  • Hurricanes
  • Tornadoes and high winds
  • Hail and ice storms
  • Freezing weather and ice dams

From tarping your roof to water removal and structural drying, SERVPRO of Old Saybrook can help you.

Cleanup & Repair

Whatever storm damage you have experienced, we are fully equipped to help. Contact us for:

  • 24/7 emergency services
  • Storm damage assessment
  • Water damage repair
  • Wind damage repair
  • Emergency board up
  • Tree Removal
  • Structural stabilization
  • Reconstruction services
  • Insurance claim assistance

If your property has experienced damage from a storm, call the experts. Don’t let a storm damage your property value! Contact SERVPRO of Old Saybrook, CT!

Why SERVPRO? Our CEO!

9/30/2019 (Permalink)

male CEO smiling outside Mario Luciani, CEO

You have a residential or commercial property disaster, now what? Making a decision on what restoration company to use is often the next step. Rather than using valuable time to compare your options, go with the easy choice. SERVPRO of Old Saybrook is the restoration company you can, and should, trust! Why? Because of our CEO!

Mario Luciani, CEO, has been in the restoration industry for over 13 years. He’s worked hard to ensure his team is made up of only the most knowledgeable, dedicated, and ambitious professionals. Mario strives for excellence and only wants what's best for the customer. 

We believe in the power of leadership and Mario Luciani is the leader you can trust with your restoration needs: call his team at SERVPRO of Old Saybrook today!

Water Damage Prevention in Residential Homes

9/29/2019 (Permalink)

2 car garage home at dusk with lites on in house after a rain storm Protect Your Home

Water damage prevention in residential homes can go a long way toward saving you money and heartache. Sometimes, as in the case of a sudden storm, it may not be possible to avoid flooding, but there are some steps you can take that may help to keep your home free from potentially costly water damage and your family safe and secure.

One of the main causes of flooding is clogged gutters or drainpipes. It’s a good idea to have your gutters regularly cleaned, especially in the autumn as falling leaves can build up and cause serious problems. You can also buy gutter guards that will allow water to get through while keeping the gutter free of larger debris.

At the same time, you want to ensure that your downspout extends at least 10 feet from your house to ensure that water is running off and not seeping into the ground around your foundation.

Another possible culprit when it comes to flooding is burst or damaged pipes. In order to prevent water damage in residential homes, it is always a good idea to check your supply line and ensure that it is in good condition. Since plastic is more prone to cracking and breaking, it is recommended that you replace any plastic supply lines with more durable stainless steel.

How to prepare your commercial property for disaster

9/27/2019 (Permalink)

Our team at SERVPRO of Old Saybrook can tell you A LOT about the disasters we’ve helped to clean up. But, what many people don’t realize is that we can also tell you a lot about preparing for disasters. In fact, we’re so eager to ensure you’re prepared that we will come out to your commercial building and complete a free emergency readiness profile for you! We’ll tag all the main shutoffs in the building for you and help you to identify and record all your emergency contacts – including us! In times of emergency, simple knowledge like where the main water shut off is can go a long way.  If you’re interested in this program, give us a call today for a free emergency ready profile!

Why SERVPRO of Old Saybrook

9/27/2019 (Permalink)

When you’re facing a property disaster, the last thing you want to do is weigh your options to decide which restoration company is best for you to use. Luckily, at SERVPRO of Old Saybrook, we make that decision easy for you.

Why SERVPRO of Old Saybrook?

  • 24/7/365 Emergency Response
  • Fastest Response and Arrival Time
  • Trained and Certified Restoration Professionals
  • Water, Fire, Mold, Sewage, Bio-Hazard Damage Experts
  • Locally Owned and Operated
  • Caring, Dedicated Customer Service Team
  • Insurance Claim Help
  • Third Party Financing Available


So, if you’re ever facing a property disaster, your choice can be easy. Our team is the best in the business and we can guarantee you’ll be satisfied with our services. Count on SERVPRO of Old Saybrook to make your disaster, “Like it never even happened.”

Old Saybrook Commercial Damage

9/26/2019 (Permalink)

Dealing with any sort of water, mold, sewage, fire, etc. job in a commercial building is a disaster for property owners. Huge buildings mean huge damage, the insurance claim process can be hard to navigate, and of course, your building isn’t functioning as it should! Luckily, you don’t have to face commercial property damage alone; SERVPRO of Old Saybrook is here to help!

No matter how large your commercial disaster is, you can feel rest assured our team can handle it. We have the equipmentmanpower, and dedication to tackle any size commercial disaster. Though its easy to panic when disasters arise, remembering to call the experts is a key step. Call SERVPRO of Old Saybrook to make your commercial disaster “Like it never even happened.”

Who to Call? Commercial Damage Old Saybrook, CT

9/26/2019 (Permalink)

Old Saybrook commercial property owners deal with a lot! . Being a commercial property owner comes with a lot of responsibility. One of the greatest responsibilities is keeping your building in great shape. However, things do happen. When dis/aster strikes, you need to be prepared. The last thing you want to do when your building is flooding is ask “Who should I call to help?” You should already know!

Call SERVPRO of Old Saybrook to help you with your commercial disaster. We’re experts in commercial water, sewage, fire, mold, and bio-hazard damage. That means, no matter what kind of disaster you’re dealing with, our team is the best to handle it! No matter the disaster, SERVPRO of Old Saybrook will make it “Like it never even happened.”

Possible Causes for Water Damage in Your Old Saybrook Home

9/24/2019 (Permalink)

Sewage & water on hallway floor, partially dammed up to prevent spreading Sewage Backup

Causes & Categories of Water Damage in Old Saybrook:

There are various assorted potential causes of water damage in Old Saybrook.

Causes can be:

  • Washing machines lines breaking
  • Leaky dishwashers that wear out from use
  • Clogged pipes from sludge build-up
  • Leaking roofs due to age or damage
  • Broken toilet pipes due to age, cold or trauma
  • Heavy rain that pools
  • Snow or ice that can create ice dams or build-up and force water into your roof

The magnitude of damage depends on the quantity of water and the reason the damage occurred.

It's critical to begin the cleanup as soon as manageable. The longer your business or home is exposed to the water, the more damage.

Different Types of Water Damage in Old Saybrook:

Clean water. This may be a broken appliance or an overflowing sink. The water does not represent a danger to people. But understand, any water becomes septic overtime after it stops moving.

Gray water. This is contaminated. Think sump pumps or a damaged lavatory. At first glance, it doesn't appear dirty, it may even be brownish in color. Either way, it should be considered contaminated.

Blackwater. One leading root of black water is damaged sewage piping. Some other source is water that's been stagnant.
***

Links: to consider for more information on water damage

Old Saybrook Hurricane Season

9/24/2019 (Permalink)

2019 Hurricane Season is in full swing. Living in Old Saybrook it's always best to be prepared for when storms hit. These tips will help you to prepare for any storms that may hit our community in the upcoming months.

  1. Have an Emergency Kit

Making an emergency kit when the storm hits is too late! You need to have a kit prepared so that you're ready before the storm. Your storm emergency kit should include supplies for 3 days of no power. Include items like: flashlights, candles, non-perishable food, water, batteries, blankets, first aid kit, and an extra cellphone battery pack.

  1. Know Your Zone

Living in Old Saybrook presents unique challenges such as flooding. Be sure to check with your local government officials to find out whether or not you live in a hurricane evacuation zone.

  1. Review Your Insurance Policy

You should always be prepared and know exactly what type of coverage you have for your home and belongings in case you need it. If you know you live in a hurricane evacuation zone and you don't have flood insurance, you might want to consider purchasing it.

  1. Know Who to Call

If you find your Old Saybrook home or property damaged after a storm, you need to know who to call. SERVPRO of Old Saybrook can help you with all of your storm restoration needs. We're available 24/7, 365 days a year so no matter your disaster, we'll be there for you!

Staying Healthy around Standing Water in Old Saybrook

9/19/2019 (Permalink)

man paddling on a paddle board across water Don't even think about using your paddleboard in standing water

Staying Healthy Around Standing Water in Old Saybrook:

Standing water of any kind in Old Saybrook can be a powerful source of disease. Floods can be worse due to the amount of water involved. Even small puddles can pose a risk.

Different kinds of debris can be found in floodwaters such as dead animals, rotted plants, and sewage, to name a few. If you have water damage inside your home, watch for debris in the home as well to include rooted food and electrical problems.

Viruses and bacteria can cause illnesses. To reduce your chances of catching something, SERVPRO of Old Saybrook suggests:

  • Washing dirty clothes and towels in hot water. Use bleach if possible
  • Remember that you can shake hands with an infected person and get infected.
  • Do not allow children to play in the flood water
  • Wash children’s hands before meals
  • Disinfect toys before letting children play with them
  • Use bleach or other disinfectants on hard surfaces
  • Keep your hands washed

Cuts and rashes can become infected. Protect yourself and others in Old Saybrook:

  • Avoid floodwaters if you have an open rash or a cut
  • Clean cuts or rashes. Cover them with a waterproof bandage
  • Clean cuts with soap and clean water
  • If a cut becomes red, swollen, or is oozing, get medical attention

***

Links to the CDC for more information

Prepare a "Toolbox" of Contacts for Storm Clean-up

9/17/2019 (Permalink)

cartoon bird in a red baseball cap holding a hammer and toolbox Be prepared

Preparing for a storm the Department of Consumer Protection advocates you research, verify, and store certain key business contacts in a couple of convenient locations at home, in the car, and on a mobile device.

5 To-Do's

Find a local, reputable locksmith and be sure they’re registered with the Department of Consumer Protection. Now before you’re locked out of your car or home -- lookup locksmiths & choose 1 with a good reputation and a registration with the Department of Consumer Protection.

Don’t have a plumber? talk to friends and family about whether who did a great job at a fair price. Important: Did they clean up when they were done? Check references!

Need an Electrician? Ask for references. Interview, choose a business you are comfortable with. Different licenses are for different sorts of electrical work. For example, an E-1 license is competent to do any and type of electrical work in your home

Or a Restoration Contractor(s) - Get references, speak to your building inspector, learn who to avoid. Verify. Contractors are registered with the Department of Consumer Protection!

Arborist - If a tree needs to be removed, use a certified home improvement contractor. To treat you need a licensed arborist. The Department of Energy and Environmental Protection permits arborists so you can call them 1st

If they are not registered, licensed or have insurance they should NOT be on the emergency list! After handling emergency damage, you don’t want more problems when the jobs being done illegally or improperly. You can confirm licenses and registrations online (in CT) here

Commercial Flood Insurance in Old Saybrook

9/14/2019 (Permalink)

Wet floor sign in standing water on floor in liquor store with cases of beer surrounding water Commercial Water Loss

The National Flood Insurance Program does not sell insurance. The suggested way to purchase flood insurance is through a licensed insurance broker or agent.

SERVPRO of Old Saybrook is assisting companies in our area to become educated on flood insurance.

In accordance with FEMA, 40 percent of small businesses don't reopen after undergoing catastrophic flooding.

Things to understand in Old Saybrook:

  • Check to find out whether you need to get flood insurance.
  • All insurance agencies for Old Saybrook should charge exactly the same for flood insurance
  • Most conventional business insurance does not cover flood damage
  • The National Flood Insurance Program sets the standard

Prices are based on:

  • if you reside in a flood plain
  • flooding is a risk in your region
  • age of the structure
  • building's structure type

Building property insurance covers the building. Personal property insurance covers the building’s contents

The National Flood Insurance Program advises you to get both forms of insurance

Note most policies take effect 30 days following the policy acquisition.

For more information, the NFIP support contact number is 1-800-427-4661


SERVPRO of all Old Saybrook urges the following: 

  • Find out if the National Flood Insurance Program is available to you
  • The National Flood Insurance Program may offer away to get a reduction in your insurance fees
  • Talk with Your insurance broker or agent when you want to make modifications

Stay safe and ensure that your company is protected in the devastation which accompanies unwanted flooding in your workplace.

Tips for Standing Water in Old Saybrook

9/8/2019 (Permalink)

living room with water damage from ceiling, plastic covers on furniture, doors & floor water loss living room

The danger of a flooding event will not end when the storm ends.

You still have to manage all that water and the floodwater may stick around up to 11 days or more before it finally evaporates... so it isn't time for you to relax just yet.

When you must evacuate your home or office, you usually do not go straight back until you were told it's safe. You can't forget to be careful.

Floods Aren't Natural Private Pools

  • Sewage, debris, as well as other disagreeable things,  could be swimming around in the storm-water left-overs.
  • So swimming, wading, rafting or any exposure could cause you to get sick.

The water is still dangerous

  • So do not drink the water or allow the water to get into your mouth or any open cuts.
  • Water also conducts electricity and underground electricity lines can provide you a harmful jolt.

Flood Waters vs. Animals:

  • Some critters may find your workplace a comfy spot to dwell.
  • Snakes along with other creatures may possibly enter your structure so be safe and wear work boots and thick gloves when you are moving around and cleaning up the area.

Remember, when tap water is dangerous to drink, it's dangerous to the pets too.

Things to do for Water Damage until Help Arrives in Old Saybrook

9/3/2019 (Permalink)

water stained carpet with machine and hose on right and someone standing on left with only boots showing water damage carpet

If your home or business in Old Saybrook has water damage, you can do some things before help arrives.

Make sure that the building or home is safe.

SERVPRO of Old Saybrook Wants You to Remember:

  • Waterlogged materials are very heavy
  • Wet surfaces are slippery
  • Make sure electrical power is off before you handle devices
  • Make sure you are standing on a dry area before you turn on the electric power

SERVPRO of Old Saybrook suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings

Links:

www.fema.gov

Old Saybrook - A Year After the Connecticut Tornadoes

6/5/2019 (Permalink)

Photo from Cathy Finlayson, a Marketing Rep at SERVPRO of Old Saybrook

On May 15th, 2018 Connecticut residents experienced some of the worst weather since 1989. 

As many as 4 tornadoes touched down, winds picked up to 110 miles per hour at their peak, and hail the size of tennis balls rained down throughout New Haven county.


For Connecticut residents, this was an unusual and catastrophic event.

Trees fell, homes flooded, and wind and hail did major structural damage.

Luckily, SERVPRO was there to help make it "Like it never even happened."

We helped countless Connecticut residents recover from the damage that ensued following these storms - including pulling trees out of houses!

You can’t predict the weather and you surely can't predict when a tornado will strike in Connecticut but what you can do when disaster strikes - CALL SERVPRO.

Give us a call and we’ll make your emergency "Like it never even happened."

Electrical safety & home fire prevention

6/4/2019 (Permalink)

Old Saybrook Fire Damage

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Electrical malfunctions are one of the leading causes of home fires. Make sure that you hire a qualified electrician to make any changes in your home. In addition, be sure to check electrical cords regularly, and make sure cords do not run across doorways or under carpets where they could be damaged.

Remember to limit the number of plugs you have in an electrical outlet or power strip. Overloading an electrical outlet can not only trip a breaker, but it could also start a fire.

Additionally, only use light bulbs that match the recommended wattage for each lamp. Your lamps and light fixtures should have a sticker that indicates the maximum wattage light bulb you may use.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property in Old Saybrook CT

Mold Removing Services Old Saybrook CT

8/6/2018 (Permalink)

water and mold damage Mold Removing Services Old Saybrook CT

Stopping mold growth in a basement is important. You should treat mold growth as soon as you notice it to prevent possible health problems or damage to your basement. Before you treat the mold, you need to identify the source of moisture that is causing the mold growth. After addressing underlying moisture issues, immediately remove the mold. To prevent future mold growth, keep the humidity level in your basement below 50%.

Find the source of the problem. Moisture control is the key to solving mold problems. If you have a wet basement, you will need to find out what is causing the water issues before you treat the mold problem. Common culprits include:

  1. Defective gutters
  2. Groundwater seepage
  3. Poorly designed window wells
  4. Ineffective subsurface drainage system
  5. Cracks in a house’s foundation
  6. Internal sources of humidity like humidifiers or frequent cooking 

Address sources of internal moisture. The mold problem in your basement may be the result of internal sources of moisture, rather than moisture entering the basement from outside. Remove humidifiers from the basement, and do not cook in the basement unless absolutely necessary. Make sure other sources of moisture, like the clothes dryer and bathroom, are properly ventilated. 

Fix leaking pipes, sinks, and toilets. Your basement could be wet due to a leaking pipe, sink, or toilet. Carefully examine these potential sources of moisture. If you discover a leak, fix the problem as soon as possible. If necessary, seek professional help. 

If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. 

Contact SERVPRO of Old Saybrook for any size Mold Removing Services.

Water Damage Preventing Tips - Cleaning your gutters

7/13/2018 (Permalink)

Water Damage Preventing Tips - Cleaning your gutters

The weather changes and the falling leaves pile up. They remain in the gutters as the days turn colder and winter sets in. The gutters freeze over and then, with spring thaw, melt. If you’ve ignored your gutters over the last, eventually, they’ll pull away from the house. And that’s when the damage will be discovered. The siding, the foundation and even the landscaping can be ruined if you don’t take proper care of your gutters.

Too many people don’t take care of their gutters, believing it to be an unimportant and uninteresting task. However, cleaning your gutters should be penciled in on your maintenance calendar at least once a month.

Protect your home and its value from water damage

Gutters allow rainwater to keep from collecting on the roof, along the side of the house and at the home’s foundation. They’re designed to direct the water away, but when they’re clogged by leaves and other debris, the water can’t run through them. This leads to three problems that are costly and can be dangerous for the home’s occupants.

Air Conditioner Water Damage Restoration in Connecticut

6/25/2018 (Permalink)

Air Conditioner Water Damage Restoration in Connecticut

It is time to turn on your Air Conditions in Connecticut as almost host summer here.  While most people enjoy keeping their home or business cool and comfortable indoors throughout summer they don’t realize that air conditioners can sometimes cause a huge water damage if not properly maintained.

For eliminating Air-condition water damage in Connecticut, simply follow the bellow guidelines from SERVPRO of Old Saybrook.

 1.Make sure to change the air filter every month.

  1. It is important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity in the atmosphere.
  2. When installing an AC condensation line, avoid using elbow connections if possible and have the line run in as straight an up and down direction as possible to facilitate water removal from the unit.
  3. Consider having a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis.

Prevent Frozen Water Pipes in Your Old Saybrook Commercial Property

6/24/2018 (Permalink)

Prevent Frozen Water Pipes in Your Old Saybrook Commercial Property

Water utilities are responsible for water pipes and service lines that connect to your home at the curb, but not pipes located on your property. The most vulnerable areas include those outside of the home, and water supply lines in unheated areas like basements, attics, and kitchen cabinets. Help protect your pipes from potential damage by following these steps:

  • Wrap exposed pipes with insulation; even newspaper will help.
  • Ensure water meter vault covers are not cracked. If the meter is installed outside the home, it is housed inside a covered vault. Check to be sure that the vault cover is secure; otherwise, the meter may freeze.
  • Eliminate cold air sources near water lines by repairing broken windows, insulating walls, closing off crawl spaces and getting rid of drafts near doors.
  • If your home does not have indoor shut-off valves for your outdoor spigots, winterize them by purchasing insulation kits, also referred to as domes or caps.
  • Know the location of your main water shut-off valve. If a pipe freezes or bursts, shut the water off immediately. Don’t try to thaw frozen pipes unless water is shut off, as freezing can often cause unseen cracks in pipes or joints. Call a licensed plumber to thaw frozen pipes.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe – even a trickle – helps prevent pipes from freezing. Customers should implement wise water use practices and collect the running water for later use.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • Have a friend, relative or neighbor regularly check your property if you are going to be away from home for more than a few days to ensure that the heat is working and the pipes have not frozen.

In Case if you need help with Water Damage Cleaning and Restoration, Contact SERVPRO of Old Saybrook on 800-734-3213

BBQ Fire Safety in Old Saybrook CT

6/15/2018 (Permalink)

BBQ Fire Safety in Old Saybrook CT

It’s summer now. There’s nothing like outdoor grilling. It’s one of the most popular ways to cook food. But, a grill placed too close to anything that can burn is a fire hazard. They can be very hot, causing burn injuries. Follow these simple tips and you will be on the way to safe grilling.

SAFETY TIPS

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets at least three feet away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • Always make sure your gas grill lid is open before lighting it.

CHARCOAL GRILLS

  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

In case if you need help with fire damage restoration, we are here to help. Contact SERVPRO.

Fire Safety Checklist for Small Business Owners

6/1/2018 (Permalink)

Fire Safety Checklist for Small Business Owners

Every commercial building should take fire prevention seriously, but small businesses tend to have more at stake than other companies. Small business owners rely on their business’s ability to function, and a fire in their building can lead to devastating circumstances. While not every fire can be prevented, there’s a long checklist of ways to ensure your business is as safe as possible from fire risks.

Fire Protection Systems

Fire protection systems are crucial in every business, especially fire extinguishers, fire alarms, and a commercial fire sprinkler system. Requirements vary for different areas and buildings, but the typical requirement is that every 3,000 square feet of area need a fire extinguisher. There are also different types of fire extinguishers used for various purposes, so every business owner should know which fire extinguisher is right for their specific business.

For restaurant owners, an automatic fire suppression system is also crucial, as over half of all restaurant fires involve cooking equipment. The system automatically dispenses chemicals to suppress a cooking fire and will shut down the fuel or electric supply to other cooking equipment in the kitchen when activated.

Commercial Storm Cleanup in Old Saybrook

5/29/2018 (Permalink)

Commercial Storm Cleanup in Old Saybrook

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO of Old Saybrook, CT offers 24 hour emergency service 365 days per year because we know that every hour you spend cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned to handle any size disaster.

Also, the SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO professionals are prepared for the unpredictable.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and highly trained crews. Get the professionals, call SERVPRO.

Fire safety at homes !

5/25/2018 (Permalink)

Fire safety at homes !

Spring is when many people decide to open up their seasonal houses, cabins, and cottages. An important part of the preparation is gearing up for fire safety. Just like permanent housing, vacation homes are vulnerable to unsafe conditions.

By the time vacationers arrive at their seasonal homes, the smoke alarms and carbon monoxide (CO) alarms may no longer work and chimneys could be blocked.

Here are some safety tips:

  • Install smoke alarms in every sleeping room, outside each separate sleeping area and on every level of the home.
  • Test smoke alarms at least once a month using the test button.
  • Install CO alarms outside each separate sleeping area, on every level of the home, and in other locations as required by laws, codes, or standards.
  • Test CO alarms at least once a month.
  • Pack extra batteries for smoke alarms and CO alarms in case they need replacing.
  • Make a home escape plan. Practice the plan with everyone in the household, including visitors.
  • Know the telephone number of the local fire department and the address and phone number of the vacation home.
  • Chimneys and vents need to be cleaned and inspected by a qualified professional at least once a year.
  • If you smoke, smoke outside. Use deep, sturdy ashtrays.
  • If you are renting, contact the property manager, landlord, or fire department to be sure that smoke alarms and CO alarms are installed and properly working.

Commercial Fire Damage Restoration in Old Saybrook

5/25/2018 (Permalink)

Commercial Fire Damage Restoration in Old Saybrook

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO because we have the training, experience, and equipment to manage your commercial fire damage emergency. We will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready.

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of Old Saybrook, CT to get the job done right the first time. We’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Services.

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Old Saybrook, CT has the training and expertise to help make it “Like it never even happened.”

We are available throughout New Jersey 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.

Getting Rid of Mildew Smells in Carpet

5/25/2018 (Permalink)

Getting Rid of Mildew Smells in Carpet

Getting Rid of Mildew Smells in Carpet

Getting rid of a mildew smell in your carpet may seem like a challenge, but it's actually pretty simple to do. The first step is to make sure that the source of the water damage smell has been fully dealt with first so that any mold or mildew causing the issue doesn't continue to spread. Consider calling mold remediation experts to inspect and address any lingering leaks or mold issues for you, since handling it on your own can be dangerous.

Once you have addressed the original water damage and mold issues to prevent regrowth after cleaning, follow these steps to get rid of or prevent a mildew smell in your carpet:

  • Completely dry the affected area. If the room has windows, keep them open for several hours to distribute fresh air and speed drying. Dehumidifiers help remove moisture from both the air and your carpet fibers. Floor fans also increase air circulation, and pointing the airflow directly on your carpet will accelerate drying time.
  • Treat the carpet with a cleaning solution. Mix one cup of vinegar and 2 cups of warm water in a spray bottle. Gently spray the solution onto areas of the carpet that smell. Be sure not to oversaturate the area, since this can trigger more mold to grow.
  • Pour baking soda over the treated areas.Baking soda quickly absorbs odors and is safe to use around children and pets. Allow ample time for the baking soda to absorb any leftover moisture or odors, preferably overnight, and then vacuum it – and the smell – right up.

If you still having the same issue, contact SERVPRO today.

Categories of Flood Waters

5/24/2018 (Permalink)

Categories of Flood Waters

Water causing damage in a building can be assigned to categories depending on its source, and the level of chemical or biological contamination it contains.

Clean water from a sink overflow, broken water or steam line, or rainwater infiltration is referred to as category 1. Water in category 1 represents the lowest health risk to building occupants and clean-up crews. Building materials and furnishings damaged by category 1 water have the best potential for being salvaged.

There is a 24 to 48 hour window of time for the response to damage from water in category 1. After this period of time, the amount of microbial growth begins to lower the water quality to that of category 2.

Category 2 is water in the large range between absolutely clean and absolutely contaminated. This water has a significant degree of contamination due to its source, from microbial growth, or from contamination after the initial release. Sources of category 2 water damage may be storm drain backups, treated cooling water, some surface water, fire suppression systems, and discharges from equipment.

Water in category 2 presents a higher risk of disease or infection to people who come into direct contact with the contaminated area. Because of the additional contaminant in the water, materials damaged by category 2 water are much more difficult to salvage.

Category 3 is highly contaminated water from sewers, some rivers, seawater, and some surface water. This water will likely contain infectious viruses, bacteria, and parasites. It has the likelihood of causing disease or infection from direct or even indirect contact. This water may also contain toxic and allergenic materials.

Water Damage Emergency Services in Old Saybrook

5/22/2018 (Permalink)

Water Damage Emergency Services in Old Saybrook

SERVPRO of Old Saybrook is available 24 hours a day, 7 days a week, 365 days a year, for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help – 800-734-3213

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Old Saybrook has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Morristown

SERVPRO of Old Saybrook CT specializes in cleanup and damage repair of residential and commercial properties after fire or flood, including smoke extraction, flood mitigation, water removal, and mold remediation affect homes within the state of Connecticut. 

Contact us today for Water Damage Emergency Service in Old Saybrook

What Should I Do After My House Is Damaged by a Storm?

5/18/2018 (Permalink)

storm damage What Should I Do After My House Is Damaged by a Storm in OId Saybrook? 

The damage a storm causes to a home can leave your life suddenly upended. In the first days after a storm, you might be overwhelmed with the damage, with everything you have to do and with concerns about getting your life back together. But careful planning can help you return to normalcy as quickly as possible.

Safety First

Whether your house flooded, sustained wind damage or was struck by lightning, the aftermath of a storm can pose serious dangers. Live power lines, mold and open areas of your house can all put you at risk. It's wise to leave your house until you're able to evaluate the damage. Consider going to an emergency shelter, staying with friends and family or staying at a hotel until you're able to get an inspector to your home. Take a few day's worth of clothing and supplies if possible, but prioritize safety above collecting your possessions. Your insurance company might provide someone to inspect your home for safety hazards, or you may need to hire someone, but in either case, you should have your home checked for hazards before you return.

SERVPRO of Old Saybrook CT responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your Old Saybrook home or business back to pre-storm condition.

Have Storm Damage in Old Saybrook, CT? Contact us today. 800-734-3213

Commercial Fire Restoration in Old Saybrook

5/15/2018 (Permalink)

fire damage Commercial Fire Restoration in Old Saybrook

Being in the industry, SERVPRO of Old Saybrook understand the importance of what fire damage does to your business. We also realize that we need to commence and complete the treatments quickly and efficiently. We are there to support you through the process to ensure that you back on your feet as soon as possible.

While the firemen or public adjusters will walk you through the damage, you should leave everything in place so that no further damage may occur and to allow SERVPRO to conduct our process.

We are certified!!

SERVPRO of Old Saybrook has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about SERVPRO of Old Saybrook training and certifications.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Mold Remediation technicians in Old Saybrook CT

5/14/2018 (Permalink)

Mold Remediation technicians in Old Saybrook CT

Mold Growth in Your Home

Depending on how much and how toxic the mold is, Mold Remediation technicians may recommend a thorough cleaning of HVAC systems to remove mold spores and toxins from the air in the home.

SERVPRO of Old Saybrook is Connecticut’s leading mold removal and sewage contamination damage remediation company that operates across Connecticut that has built it’s reputation on excellence.

Our skilled mold and sewage remediation technicians operate nationwide and carry-out essential drain and sewage spill clean-up services 24 hours a day. If you have a blocked or overflowing drain, toilet leak, backed up drain, mold issues, fire damage or flood water damage, regardless of the time of day or location, we will provide superior service quickly and effectively to ensure our clients get back to their lives as pain free as possible.

Our expert sewage remediation and restoration technician teams are equipped with the most advanced drain and SERVPRO of Old Saybrook  equipment and will respond to your call immediately.

Mold Remediation in Old Saybrook CT

5/14/2018 (Permalink)

Mold Remediation in Old Saybrook CT

SERVPRO of Old Saybrook, CT understands that the health and safety of our technicians and occupants of homes and businesses that we help is our first responsibility and our #1 PRIORITY.

If your home or business experiences a water issue call us at 800-734-3213. We are a premier water restoration company in Old Saybrook serving the entire Hartford and East Haven, Branford and Waterbury areas, as well as all of the state of Connecticut, and we are available to help you 24 hours a day 7 days a week every day of the year, whenever a disaster occurs. We handle all aspects of water damage restoration, assisting customers with every part of the clean up and repair processes, including re- construction to rebuild after water damage has ruined part of your home.

MOISTURE MANUFACTURES MOLD AND MOLD EXPOSURE CAN MAKE PEOPLE SICK, SO DON’T IGNORE MOLD IN YOUR HOME

  • Some types of mold are commonly known as mildew.
  • Mold may live indoors or outdoors and thrives in damp, warm, and humid environments.
  • Although shower stalls and basements are typical moist areas prone to the growth of molds, any moist area in the household may harbor mold.

Allergic reactions to mold are the most common health effects and risks of mold. Mold allergy symptoms and signs include:

  • wheezing,
  • rash,
  • watery eyes,
  • runny nose,
  • itchy eyes,
  • coughing, and
  • redness of the eyes.

The best way to prevent mold in residential areas is the control of moisture.

Commercial Building Cleaning Services in Old Saybrook, CT

5/14/2018 (Permalink)

Commercial Building Cleaning Services in Old Saybrook, CT

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Old Saybrook, CT has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Commercial Building Restoration Services

We are available throughout Connecticut 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of Old Saybrook, CT located in East Haven to get the job done right the first time. We’ll respond promptly and make your workspace look its very best.

Identifying Hail Damage to Your Roof

5/14/2018 (Permalink)

Identifying Hail Damage to Your Roof

Are you aware that during a hail storm more than just your vehicles are potentially vulnerable to damage and future repairs? When hail hits, it can damage the roof or covering of your home as well as other personal property. Although hailstorms can be destructive, the amount of damage can vary greatly. Following are some factors that affect the type and degree of damage that may be impacted by a hailstorm, as well as a guide on how to identify hail damage to different types of shingles and roofing materials.

  • Wind – During a hailstorm, wind direction and wind speed can vary. Changes in wind conditions can affect the location and severity of hail impacts.
  • Size and density – The size of the hailstones can affect the degree of damage, if any, to your property. A hailstone can be as small as a pea, or as large as a softball. Most hailstones do not have smooth edges, which can impact the type of damage they cause.
  • Building materials – Building materials absorb hail impacts differently. For example, hail can cause dings in aluminum siding, gutters or asphalt shingles, whereas it can crack vinyl siding or wood shakes. Alternatively, softball-sized hailstones can be dense enough and strong enough to puncture a roof. Additionally, the age and condition of a roof could affect the degree of damage.
  • Barriers– The position of neighboring structures and natural barriers, like tree cover, landscaping, fences or adjacent homes can reduce the ability of hail to cause damage.

Old Saybrook Water Damage Restoration

5/11/2018 (Permalink)

Old Saybrook Water Damage Restoration

A water damage restoration technician has an extremely important job when a home is affected by excess moisture or fluid. Certified professionals in the industry can quickly reverse the extensive damage that a flood or sewage backflow can cause, and save as many items as possible in the process.  SERVPRO of Old Saybrook is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour emergency service. There is no job too big or too small for us to mitigate in an efficient and thorough manner.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

    • IICRC Training
    • Employee Certification Training
    • Initial Franchise Training
    • E-Learning
    • Continuing Education Classes

How Fire Can Lead to Water Damage?

5/11/2018 (Permalink)

How Fire Can Lead to Water Damage?

When your home or office experiences fire damage in Connecticut, you may also find yourself scheduling water damage repair and mold removal. In fact, water damage is a very common side effect of a household and business fire. There are several ways that a fire can lead to water damage in your home or busine. First, your firefighters may use water-based extinguishers to put out the flames. As gallons and gallons of water are pumped into your indoor spaces, water damage will naturally occur. During a fire, your pipes and other plumbing fixtures may also burst and lead to water damage throughout your home. 

To ensure that your fire damage and water damage problems are properly remediated, be sure to contact an insurance restoration company that services your local area. A team of remediation professionals will have all of the tools that are needed to fully remove both water and fire damage from your indoor spaces. Your restoration company SERVPRO will work closely with you to return your home to the condition that it was in before the fire.

Fireworks are dangerous! 

5/10/2018 (Permalink)

Tell your community, the best way to protect their families is to not use fireworks at home. The U.S. Fire Administration recommends attending public displays and leaving the lighting of fireworks to the professionals.

A study by the U.S. Consumer Product Safety Commission (CPSC) shows that over 200 people on average go the emergency room every day with fireworks-related injuries in the month around the July 4th holiday. 

FIREWORKS SAFETY TIPS:

If fireworks are legal where you live and you decide to set them off on your own, be sure to follow these important safety tips:

  • Observe local laws.
  • Keep a bucket of water handy in case of a malfunction or fire.
  • Read and follow all warnings and instructions.
  • Never allow children to play with or ignite fireworks.
  • Be sure other people are out of range before lighting fireworks. Never shoot a firework at or near another person.
  • Only light fireworks on a smooth, flat surface away from the house, dry leaves, and flammable materials.
  • Never try to relight fireworks that have not fully functioned. Douse and soak them with water and throw them away.
  • Never ignite fireworks in a container, especially a glass or metal container.
  • Keep unused fireworks away from firing areas.
  • Store fireworks in a dry, cool place. Check instructions for special storage directions.

Sewage Back-Up in Old Saybrook CT

5/10/2018 (Permalink)

Sewage Back-Up in Old Saybrook

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

The IICRC complied guidelines for professional sewage clean-up called the Standard for Water Damage Restoration (S500).

Here are the key principles homeowners should know about sewage back-ups:

Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.

Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.

It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.

Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.

Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy.

24 Emergency Service - SERVPRO of Old Saybrook

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business. Contact SERVPRO of Old Saybrook for any emergency Sewage Back-Up services.

Celebrating the Fourth of July

5/10/2018 (Permalink)

Celebrating the Fourth of July

When celebrating the Fourth of July, Americans need to remember to use fireworks, fires and barbecues with care. The best way to enjoy fireworks is to visit public displays held by trained professionals. Here are some tips to protect your family and friends.

  • Propane and charcoal BBQ grills must only be used outdoors. If used indoors, or in any enclosed spaces such as tents, they pose a fire hazard and a risk of exposing occupants to deadly carbon monoxide poisoning.
  • Place the grill a safe distance from lawn games, play areas, and foot traffic. Grills should be positioned at least 10 feet away from siding, deck railing, and out from under eaves and overhanging branches.
  • Keep matches, lighters, and starter fluid out of the reach of children in a locked drawer or cabinet.
  • Keep children and pets away from the grill area: declare a three-foot "kid-free zone" around the grill.
  • Use long barbeque mitts and long-handled grilling tools to protect the chef from heat and flames when cooking.
  • Periodically remove grease or fat buildup in trays below the grill so it cannot be ignited by a hot grill.

Commercial Water Damage Restoration in Old Saybrook

5/10/2018 (Permalink)

Commercial Water Damage Restoration in Old Saybrook

Flood water damage can strike your business or commercial property without notice and at any time of the day or night. The flooding can be caused from numerous reasons , and  create turmoil and completely disrupt the daily running of your business therefore you need fast immediate action when flooding occurs.

The team at SERVPRO of Old Saybrook will respond immediately to your emergency call and work around the clock if necessary in order to rectify and restore your flooded premises as fast as possible. Our focus is on having your business back to normal and running smoothly as fast as possible.

Commercial Flooding Can Be Extensive

When internal flooding occurs after hours in commercial buildings due to burst pipes , hot water systems etc , the flooding can be quite severe as the water can continue to run throughout the property for hours and even days without being detected causing major water inundation and flooding.

Our professional and qualified team have the experience , the training and the specialized equipment to handle and deal with absolutely any flood water damage situation no matter how large or how small. We closely monitor the drying process to ensure your property is dried thoroughly and properly.

Contact us today for commercial water damage restoration.

Fire Damage Restoration in Old Saybrook

5/9/2018 (Permalink)

Fire Damage Restoration in Old Saybrook

When fire damages your property in Old Saybrook, Connecticut, the situation that results is often heartbreaking and overwhelming to deal with.

The main causes of a house fire can range from food left unattended on the stove, candles, burdened electrical connections, cigarettes or cigars or lighting and appliance malfunctions.

From the moment, a fire starts to the point where the structure is fully engulfed is usually less than two minutes, which is why it is so important for occupants to get out of the home as quickly as possible and not try to put out a large fire themselves. One of the most common misconceptions about house fires is that the emergency services will provide a fire damage restoration service. Unfortunately, this is not the case. You’re bound to have damage from fire, smoke, and water from the fire-fighter’s efforts. For all of this, you need to undergo a restoration process with a reputable fire restoration company in Old Saybrook, CT.

Always Get a Fire Restoration Service after a House Fire

You might think that the damage from a fire is not a big deal, but what lurks behind can do serious harm to your body. Don’t risk getting sick and hire professional fire restoration company to clean up after you. This way, you can make your house a home again as quickly as possible. 

Mold Remediation/Cleanup Methods

5/8/2018 (Permalink)

mold on wall Mold Remediation/Cleanup Methods

The purpose of mold remediation is to correct the moisture problem and to remove moldy and contaminated materials to prevent human exposure and further damage to building materials and furnishings. Porous materials that are wet and have mold growing on them may have to be discarded because molds can infiltrate porous substances and grow on or fill in empty spaces or crevices. This mold can be difficult or impossible to remove completely.

As a general rule, simply killing the mold, for example, with biocide is not enough. The mold must be removed, since the chemicals and proteins, which can cause a reaction in humans, are present even in dead mold.

A variety of cleanup methods are available for remediating damage to building materials and furnishings caused by moisture control problems and mold growth. The specific method or group of methods used will depend on the type of material affected.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

Prevent Mold Growth in Your Home.

5/8/2018 (Permalink)

mold remediation Prevent Mold Growth in Your Home.
  • Keep humidity levels in your home as low as you can—no higher than 50%--all day long. An air conditioner or dehumidifier will help you keep the level low. You can buy a meter to check your home’s humidity at a home improvement store. Humidity levels change over the course of a day so you will need to check the humidity levels more than once a day.
  • Be sure the air in your home flows freely. Use exhaust fans that vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home fully and quickly (within 24–48 hours) after a flood.
  • Add mold inhibitors to paints before painting. You can buy mold inhibitors at paint and home improvement stores.v
  • Clean bathrooms with mold-killing products.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried right away. Think about not using carpet in places like bathrooms or basements that may have a lot of moisture.

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. If you suspect that your Old Saybrook home or business has a mold problem, SERVPRO of Old Saybrook can inspect, assess and remediate your property.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

 Source www.epa.gov/

What To Expect When You Are Expecting A Contractor?

5/7/2018 (Permalink)

What To Expect When You Are Expecting A Contractor?

It’s spring, which means that it feels like it's time for some remodeling—perhaps sprucing up the kitchen or upgrading the bathroom.

Homeowners who have put off projects are now feeling more confident about the economy, beginning to spend more freely. Before you jump on the renovation bandwagon, here are a few things you need to know…

Know What You Want

As the client, you are the one driving the process. Before speaking with Contractors, spend time thinking about your goals for the project -- what it might look like, the amenities you want, and so on. If you don't know how to translate your goals into specific features or products, hire a design-build firm that can offer that service too.

Why Contractor Quotes Vary Drastically

Contractors cannot offer a correct fixed price because there are too many unknowns about the job, so try to eliminate as many of the unknowns as possible. For example, have them open up a wall to examine the skeleton of your house where the add-ons would happen.

Request to define the project specs to include only what he expects to do with the mutual understanding that if additional work is needed, you will get a change order — a written mini-bid for new work after the project has been started. This is common in the construction industry and it is the reason quotes vary by thousands of dollars. The cheapest quote also means they are not being conscientious of the realities that may come later to blow your budget when you were not prepared for unexpected expense(s).

Costs for all of the various elements of the job should include:

  • Demolition and hauling trash
  • Framing
  • Plumbing
  • Electrical work
  • HVAC
  • Tiling and floor covering installations
  • Lighting fixtures
  • Drywall and painting
  • Finish carpentry
  • Clean up

Contractors will often give you a fixed bid, but some work may be on a "cost plus" basis, charging you for materials, time/labor, and an administrative or overhead fee for their time managing those aspect of your project. “Cost plus” is sometimes a legitimate alternative, but it should have a cap or some provision to contain cost overruns that exceed your max budget.

Reputation Has More Value Than Price
Reputable and therefore trustworthy Contractors in trade locally for five or ten years will have an established network of subcontractors and suppliers in the area and a local reputation to uphold. That makes them a safer choice.

Ask for a business card with a real street address, not just a post office box, and get references from one or two early projects and some current customers. This will help you verify consistency and honor.

You should also vet their background by verifying their credentials and insist on a detailed contract before making a hiring decision.

Personality Is Prettier Than Price

You’re going to be spending a lot of time with this contractor, so when you make your decision, think about whether you feel comfortable with their personality, background, methods, and communication skills. Is everyone clear about the project at hand and on the same page? If not, you could end up disappointed, frustrated, and possibly out several thousand dollars beyond what you budgeted for.

Set Job Site Boundaries

Let the company know you expect routine precautions. Also, establish some ground rules about parking, bathroom use, smoking, and other issues that might concern you.

Have A Resolution Strategy

Any contractor you hire will become part of your life for at least the duration of the project. Make sure you pick someone with whom you can communicate, and trust your gut if first impressions leave you feeling uneasy. Reputable professionals will insist on clear written agreements in order to protect both parties.

During initial meetings, ask how unexpected issues or differences might be handled. This can include change orders (these should always be in writing, with cost issues directly noted) or more serious disputes, such as unintended damage or a failure to meet legal or reasonable standards.

How to Prepare for a Flood?

11/28/2017 (Permalink)

How to Prepare for a Flood?

Floods are among the most frequent and costly natural disasters. Conditions that cause floods include heavy or steady rain for several hours or days that saturates the ground. Flash floods occur suddenly due to rapidly rising water along a stream or low-lying area.

You will likely hear weather forecasters use these terms when floods are predicted in your community:

  • Flood/Flash Flood Watch—Flooding or flash flooding is possible in your area.
  • Flood/Flash Flood Warning—Flooding or flash flooding is already occurring or will occur soon in your area.

Prepare

How to Prepare for a Flood

You’ll be better prepared to withstand a flood if you have the following items available – packed and ready to go in case you need to evacuate your home

·  ·  Water—at least a 3-day supply; one gallon per person per day

·  Food—at least a 3-day supply of non-perishable, easy-to-prepare food

·  Flashlight [Available on the Red Cross Store]

·  Battery-powered or hand-crank radio (NOAA Weather Radio, if possible) [Available on the Red Cross Store]

·  Extra batteries

·  First Aid kit [Available on the Red Cross Store]

·  Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)

·  Multi-purpose tool

·  Sanitation and personal hygiene items

·  Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)

·  Cell phone with chargers

·  Family and emergency contact information

·  Extra cash

·  Emergency blanket

·  Map(s) of the area

·  Baby supplies (bottles, formula, baby food, diapers)

·  Pet supplies (collar, leash, ID, food, carrier, bowl)

·  Tools/supplies for securing your home

·  Extra set of car keys and house keys

·  Extra clothing, hat and sturdy shoes

·  Rain gear

·  Insect repellent and sunscreen

·  Camera for photos of damage

Respond

Responding Appropriately During a Flood

·  Listen to area radio and television stations and a NOAA Weather Radio for possible flood warnings and reports of flooding in progress or other critical information from the National Weather Service (NWS)

·  Be prepared to evacuate at a moment’s notice.

·  When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

·  Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

·  If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

·  Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

·  Be especially cautious at night when it is harder to recognize flood danger.

·  Because standard homeowner’s insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more flood safety tips and information on flood insurance, please visit the National Flood Insurance Program Web site at www.FloodSmart.gov.

Recover

Flood Recovery Tips

·  Return home only when officials have declared the area safe.

·  Before entering your home, look outside for loose power lines, damaged gas lines, foundation cracks or other damage.

·  Parts of your home may be collapsed or damaged. Approach entrances carefully. See if porch roofs and overhangs have all their supports.

·  Watch out for wild animals, especially poisonous snakes that may have come into your home with the floodwater.

·  If you smell natural or propane gas or hear a hissing noise, leave immediately and call the fire department.

·  If power lines are down outside your home, do not step in puddles or standing water.

·  Keep children and pets away from hazardous sites and floodwater.

·  Materials such as cleaning products, paint, batteries, contaminated fuel and damaged fuel containers are hazardous. Check with local authorities for assistance with disposal to avoid risk.

·  During cleanup, wear protective clothing, including rubber gloves and rubber boots.

·  Make sure your food and water are safe. Discard items that have come in contact with floodwater, including canned goods, water bottles, plastic utensils and baby bottle nipples. When in doubt, throw it out!

·  Contact your local or state public health department to see if your water supply might be contaminated. You may need to boil or treat it before use. Do not use water that could be contaminated to wash dishes, brush teeth, prepare food, wash hands, make ice or make baby formula!

Let Your Family Know You're Safe

If your community has experienced a disaster, register on the American Red Cross Safe and Well web site to let your family and friends know about your welfare. You may also call 1-866-GET-INFO to register yourself and your family.

http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/flood#/Recover

Flood water damage warnings and tips

11/28/2017 (Permalink)

Flood water damage warnings and tips

When flooding strikes our local area, lives can be disrupted and homes may experience water damage.

Important warnings about water damage:

  • Do not go into rooms with standing water if the electricity is still on!
  • Do not use electrical appliances while on wet surfaces.
    • Do not use an ordinary vacuum to remove water.
    • Do not lift tacked down carpet without professional help.

Help minimize additional water damage and costs by following these steps:

After experiencing water damage:

  • Use fans to circulate the air and assist drying,
    • Use dehumidifiers if available,
    • Remove as much water as possible by mopping and blotting,
    • Wipe furniture dry,
    • Lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod,
    • Prop up wet furniture cushions for even drying and place small wood blocks under furniture legs,
    • Remove wet area rugs or other floor coverings,
    • Open furniture drawers, closet doors and luggage to enhance drying,
    • Move photos, paintings and art objects to a safe, dry location,
    • Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature,
    • Do not remove damp books from shelves. Leave tight to prevent pages from rippling,
    • Control interior temperatures with heat or air conditioning. Keep interior temperatures between 70º and 80º.

If you need water, fire, or mold restoration services, the professionals at SERVPRO are here to help you! Call us at 203-630-2273

Be safe and warm during the winter

11/28/2017 (Permalink)

Be safe and warm during the winter

Many people prefer to remain indoors in the winter, but staying inside is no guarantee of safety. Take these steps to keep your home safe and warm during the winter months.

  • Winterize your home.
    • Install weather stripping, insulation, and storm windows.
    • Insulate water lines that run along exterior walls.
    • Clean out gutters and repair roof leaks.
  • Check your heating systems.
    • Have your heating system serviced professionally to make sure that it is clean, working properly, and ventilated to the outside.
    • Inspect and clean fireplaces and chimneys.
    • Install a smoke detector. Test batteries monthly and replace them twice a year.
    • Have a safe alternate heating source and alternate fuels available.
    • Prevent carbon monoxide (CO) emergencies.
      • Install a CO detector to alert you of the presence of the deadly, odorless, colorless gas. Check batteries when you change your clocks in the fall and spring.
      • Learn symptoms of CO poisoning: headache, dizziness, weakness, upset stomach, vomiting, chest pain, and confusion.

Steps to Take Immediately After Storm Damage!

11/17/2017 (Permalink)

Steps to Take Immediately After Storm Damage!

Storm damage can occur at any time and can cause an immense amount of harm to your home. Heavy rains can cause flooding, and powerful winds can cause roof damage plus downed trees on your property. Some post-storm damage can create safety and health hazards as well, so having a strategy to deal with damage will help you to be ready immediately after the storm.

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roof materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact a reputable property restoration company to help secure your property and make it safe for your family’s use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living conditions.

Photograph the Damage

If it is safe to move around your property, photograph the damage so that you have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjustor to determine the extent of the damage so that payment for repairs can be made.

Look Into Federal Disaster Assistance

The federal government may have declared the area affected by the storm as a disaster area that is eligible for low-cost loans to help restore your property to back to pre-storm condition or better. You will be required to file documents to receive these loans.

When a storm-related disaster strikes, it may seem overwhelming, but these steps can help you to begin the process of restoring your home, and your life, back to normal.

At SERVPRO of Old Saybrook, CT Storm Damage Restoration, we provide 24-hour emergency disaster service. We specialize in the stabilization and restoration of homes and businesses that have suffered a small or large loss from water, flood, wind, storm, fire damage, and smoke disaster.

Mold Remediation in Centerbrook, Connecticut

8/4/2017 (Permalink)

Mold Remediation in Centerbrook, Connecticut

A mold problem can present a serious health risk for people exposed at your residential property. Mold infestations can be caused by minor water intrusions like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up, is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Old Saybrook CT who will respond quickly and work fast to manage the situation. Mold can spread quickly through a property if left untreated.

SERVPRO professionals can respond swiftly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, the crew will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to its preloss condition.

When the need arises for professional cleaning or emergency restoration services, SERVPRO of Old Saybrook CT has the training and expertise to help make it “Like it never even happened.” Whether your need is removing an odor problem or deep cleaning of floors or carpets, you can depend on SERVPRO of Old Saybrook located in East Haven, CT to get the job done right the first time. We’ll respond promptly and make your home look its very best.

We are available throughout Centerbrook Connecticut 24 hours a day. Our expertise includes residential restoration services for fire and water damage, including electronics restoration and document drying in Centerbrook Connecticut. Additionally, we are your best resource for mold remediation in Centerbrook.

If You See Signs of Mold, 
Call Us Today – (860) 388-1776

Storm Damage Repair in Centerbrook, CT

8/4/2017 (Permalink)

Storm Damage Repair in Centerbrook, CT

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO of Old Saybrook, CT offers 24 hour emergency service 365 days per year because we know that every hour you spend cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your Centerbrook property, give us a call and we’ll be there fast with the help you need.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned to handle any size disaster in Centerbrook CT.

Also, the SERVPRO of Old Saybrook Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO professionals are prepared for the unpredictable.

At SERVPRO of Old Saybrook, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and highly trained crews. Get the professionals, call SERVPRO of Old Saybrook, CT.

Fire Safety on 4th of July

6/22/2017 (Permalink)

Fire Safety on 4th of July

4th of July is coming soon! The best way to enjoy fireworks is to visit public displays held by trained professionals. When celebrating, people should remember to practice safety methods when lighting fireworks, building fires and cooking on a grill.  Have fun, but most importantly be safe.

If fireworks are legal where you live and you decide to set them off on your own, be sure to follow these important safety tips:

  • Observe local laws.
  • Keep a bucket of water handy in case of a malfunction or fire.
  • Read and follow all warnings and instructions.
  • Never allow children to play with or ignite fireworks.
  • Be sure other people are out of range before lighting fireworks. Never shoot a firework at or near another person.
  • Only light fireworks on a smooth, flat surface away from the house, dry leaves, and flammable materials.
  • Never try to relight fireworks that have not fully functioned. Douse and soak them with water and discard of them safely.
  • Never ignite fireworks in a container, especially in a glass or metal container.
  • Keep unused fireworks away from firing areas.
  • Store fireworks in a dry, cool place. Check instructions for special storage directions.

Feel free to visit our website at SERVPRO of Old Saybrook for more safety tips.

Source : www.fema.gov

Why Hire IICRC Certified restoration Company?

6/2/2017 (Permalink)

Why Hire IICRC Certified restoration Company?

IICRC (Institute of Inspection Cleaning and Restoration Certificate) Benefit:

The IICRC is a non-profit certification and Standards Developing Organization (SDO) for the inspection, cleaning, and restoration industries. In partnership with regional and international trade associations, the IICRC represents the entire industry. The IICRC is recognized internationally as a knowledgeable industry voice and resource.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is key to controlling escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required in order to return the items to their preloss condition.

If you’re looking to hire a restoration company, look for the IICRC logo.

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise, and continue to, in order to maintain their certification status. 

All IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

SERVPRO of Old Saybrook, CT is an IICRC Certified Firm. We follow all IICRC standards in our water, fire and smoke cleanup and restoration as well as our mold mitigation work.

IICRC Certified Firm

SERVPRO of Old Saybrook, CT is an IICRC Certified firm. This designation from the Institute of Inspection, Cleaning and Restoration dictates that we are a professional restoring company known for our professional attitude and for providing the consumer with the highest degree of customer service.

Have Questions? Call Us Today – (860) 249-8685

Handling and Storage of Flammable Materials

5/25/2017 (Permalink)

Handling and Storage of Flammable Materials

Extra packing boxes stored in the wrong place, close to ignition sources, are combustibles. Chemicals stored near work areas  are also an extremely dangerous situation as the probability of a flammable occurrence is increased. Explosion resistant drums and cabinets are also combustibles.

While it is easier to store bottles of cleaners and chemicals close to work sites, it is a dangerous practice. It is also dangerous to store flammable containers, and reactive and explosive chemicals in shipping cartons unless the containers or cartons are flame-resistant. Storage boxes are inexpensive but carry a higher risk of flammable situations. It is recommended to use storage cabinets, they can get expensive however, the price of a fire is much more costly.

To effectively reduce the risk of a potential fire, we suggest keeping extra inventory of flammables to a minimum. Less storage space is needed, and potential fuel sources for a fire are decreased.

Storm Damage Restoration in Old Saybrook, CT

5/25/2017 (Permalink)

Storm Damage Restoration in Old Saybrook, CT

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO of Old Saybrook, CT offers 24 hour emergency service 365 days per year because we know that every hour you spend cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned to handle any size disaster.

Also, the SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO professionals are prepared for the unpredictable.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and highly trained crews. Get the professionals, call SERVPRO of Old Saybrook, CT.

Storm or Flood Damage? Call us today!

Property damage repair & restoration!

5/25/2017 (Permalink)

Property damage repair & restoration!

Property damage caused by severe weather can be devastating to your family or business, and repairing it can be a complex undertaking. To get storm damage repair completed quickly and safely, you need a restoration service company that specializes in bringing your home back to its preloss condition.

Learn More About How Storms and Wind Can Damage Your Home

Specialized emergency cleanup and restoration services bring your property back to normal with minimal interruption handling any damage due to severe weather, including:

  • Thunderstorms
  • Lightning strikes
  • Hurricanes
  • Tornadoes and high winds
  • Hail and ice storms
  • Freezing weather and ice dams

From tarping your roof to water removal and structural drying, SERVPRO of Meriden can help you.

Cleanup & Repair:

Whatever wind damage you have experienced, we are fully equipped to help. Contact us for:

  • 24/7 emergency services
  • Storm damage assessment
  • Water damage repair
  • Wind damage repair
  • Emergency board up
  • Tree Removal
  • Structural stabilization
  • Reconstruction services
  • Insurance claim assistance

If your property has experienced damage from a storm, call the experts. We work with a variety of home insurers and can help you determine whether your damage is covered. We can also help with filing paperwork to keep your costs down. Don’t let a storm damage your property value! Contact SERVPRO of Old Saybrook, CT!

Commercial Cleaning Service in Old Saybrook, CT

5/25/2017 (Permalink)

Commercial Cleaning Service in Old Saybrook, CT

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Old Saybrook, CT has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

 Commercial Building Restoration Services

We are available throughout Connecticut 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of Old Saybrook, CT to get the job done right the first time. We’ll respond promptly and make your workspace look its very best.

Commercial Mold Remediation in Old Saybrook, CT

5/24/2017 (Permalink)

Commercial Mold Remediation in Old Saybrook, CT

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Old Saybrook, CT who will respond quickly and work fast to manage the situation because mold can spread quickly through a property if left untreated. SERVPRO of Old Saybrook professionals can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, the crew will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition.

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Old Saybrook, CT has the training and expertise to help make it “Like it never even happened.” Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of Old Saybrook, CT to get the job done right the first time. We’ll respond promptly and make your workspace look its very best.

We are available throughout Connecticut 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. Plus, we are your business’s best resource for mold remediation.

THE INSURANCE CLAIMS PROCESS - WATER DAMAGE

5/22/2017 (Permalink)

THE INSURANCE CLAIMS PROCESS - WATER DAMAGE

It’s important to know what to do after you experience flood damage so that you can get your life back to normal, come back to your property, and receive speedy payment from your flood insurance claim. This article contains important steps to help you make sure the process is as quick and painless as possible.

After you’ve experienced flood damage, a flood claim has to be filed. You should expect to hear from an insurance adjuster.

Before the adjuster visits your property (before your flood claim payment can be issued), you’ll need to take important steps to prepare for the insurance claim.

TAKE THESE IMPORTANT STEPS:

1. Separate damaged property from undamaged property so it’s quicker to assess what you need coverage to repair.

2. Take photographs of all damaged property, including discarded objects, structural damage, and standing floodwater levels. Be careful!

3. Make a list of damaged and lost items including the date of purchases, values and receipts for each item, if possible.

4. Place flooded items outside the home. Officials may require disposal of damaged items, but wait for instruction to throw anything in your insurance claim away.

DURING THE VISIT, THE INSURANCE ADJUSTER WILL:

• Examine your damaged goods and property.

• Help determine your final estimate for flood damages.

• Give you a Proof of Loss form. This document is your official claim for damages. It substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) can compensate you for flood damage.

NEXT STEPS:

• Complete, sign and return the Proof of Loss form to your insurance company within

60 days of the flood.

• Once insurance received the form, you and your insurance company agree on the amount of damages, then they will issue payment.

Tips for Preventing Air Conditioner Water Damage

5/11/2017 (Permalink)

Air Conditioner Water Damage restoration

Most homeowners who enjoy cool and comfortable temperatures indoors throughout summer (thanks to their air conditioning system) don't realize that air conditioners can sometimes cause water damage, if not properly maintained. When working at peak efficiency, an air conditioner can collect 10 to 20 gallons of water daily. Ideally, this water drains off of the condensation coil into a collection pan and then is disposed of automatically into the sewer system. However, if the drain becomes clogged, and the unit produces more water than it can easily handle, the overflow of water can lead to damaged floors and carpeting, in addition to creating unhealthy deposits of mold.


A clogged drain line is often a major source of creating water damage, but other causes include excessive condensation that occurs when the unit is running around the clock, in addition to evaporator coils that may freeze up and then defrost on a regular basis. Because most of the unit is typically hidden from view, unless regular inspections take place, water damage can be occurring on a daily basis and accumulating into hundreds of dollars worth of damage.


One of the best ways to avoid air conditioner water damage is to change the HVAC air filter at least once a month. This gives a homeowner the opportunity to observe whether or not there is excessive moisture collecting on the condensation line. Ensuring that an AC unit has clean air filters also helps prevent the unit from overworking, a situation that causes freezing and then defrosting on the evaporator coils, leading to water damage. It's also important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity in the atmosphere.


When installing an A/C condensation line, avoid using elbow connections if possible and have the line run in as straight a vertical direction as possible to facilitate water removal from the unit. It's a good idea to get a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis. A professional plumbing service can also install a condensation pump to help ensure the free flow of excess water into the proper disposal drain. A repair technician may recommend installing a device known as a safety float switch, which will automatically shut down the power to an A/C unit whenever condensation builds up and there is a danger of water overflow.


Professional maintenance of your HVAC unit on an annual basis can also help to prevent water damage by checking the air filter, the condition of the condensation line, as well as the drains to eliminate any blockage, or other problems. Ask about having your air conditioner service technician apply an algaecide to your system to discourage build-up of debris in the drain lines in addition to prevent the growth of mold and mildew, which can spread throughout the HVAC system and pollute the air throughout the house.


Enjoy better efficiency and cooler air flow indoors  throughout summer by following the steps above to ensure you get the most out of your HVAC and air conditioning units.


Do You Have  Air Conditioner Water Damage?
Call Us Today – (860) 388-1776

Remove Bodily Fluids from a porous surface?

5/5/2017 (Permalink)

Biohazard Remediation in Old Saybrook CT- How to remove Bodily Fluids from a porous surface?

Why would you require a Specialist to remove Bodily Fluids from a porous surface?

Blood and bodily fluids are very difficult to clean. They pose a significant health hazard, and should be treated with the utmost urgency. If you find yourself in a situation where your home is the scene of a crime or accident, a specialist should be called in immediately.

The Risks.

An array of potentially life threatening diseases can be found in bodily fluids and blood. AIDS, HIV, and Hepatitis can be present in bodily fluid, blood and fecal matter. Exposure to these diseases does not mean you will get infected, however minimizing your risk of exposure is critical in keeping your loved ones in a safe, and healthy home.

 

Tackling potential danger early on.

The cleaning of a crime scene or accident should always be handled by a licensed professional. They are specially equipped to thoroughly treat the affected area, to sanitize it properly, and will ensure regulations on disposal are followed.

 

  • assess the situation and come up with a thorough course of action. 
  • The area should be properly treated and sanitized. These procedures will make usage of the affected area safe again. 
  • The ultimate goal is to restore the area in question to its original condition.

Plans to Remove Blood for Safety and Health Concerns.

 

Commercial properties should always have a course of action on hand in the event a situation like this occurs. The risk of potential exposure to visitors, staff members or the general public should not be taken lightly. The owner of the property, and maintenance team should have an immediate protocol to follow. The nature of the incident, and location of the property should certainly be taken into consideration when preparing for this type of occurrence. The need to have a licensed, and trained team for response is a critical in seeing these plans through efficiently.

 

Keep your team informed.

Of course no one can anticipate when a situation like this will arise, nor would anyone hope to experience it.  However a team that is informed and well prepared, is ready for anything. A contact list for your team to access, with the information of a special cleaning service is a preemptive measure that can make a huge difference in the manner of response.

Confirm you have a Safety and Health Plan today to ensure you are prepared.

SERVPRO of Old Saybrook can help with this type of Bio-Hazard.

Have Questions? Call Us Today –

(860) 249-8685

 

Water Damage restoration in Old Saybrook CT

5/5/2017 (Permalink)

Water Damage Emergency Service in Old Saybrook CT

Water Damage:

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage in Old Saybrook CT? 
Call us at (860) 249-8685 – SERVPRO of Old Saybrook CT

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

What is Storm Surge?

5/5/2017 (Permalink)

Storm Surge-SERVPRO Of Old Saybrook CT

Storm Surge

Along the coast, storm surge is often the greatest threat to life and property from a tropical or extratropical storm. (A tropical storm forms over warm waters and is driven by heat transfer from the higher temperatures of the ocean to the lower temperatures at higher altitudes. Extratropical storms result from the temperature contrast between warm and cold air masses as they move against each other horizontally. Tropical storms can become extratropical if they lose tropical characteristics.)

Floods are frequent, costly, and deadly hazards for coastal communities. To prevent disaster, avoid the water and waves; when local authorities instruct you to evacuate, do it quickly!

Storm surge is an abnormal rise in water level, over and above the regular astronomical tide, caused by forces generated from a severe storm's wind, waves, and low atmospheric pressure. Storm surges are extremely dangerous, because they are capable of flooding large coastal areas.

Depth of a Storm Surge

In order to clearly describe flood impacts, storm surge inundation is described in terms of height above ground level. National Weather Service (NWS) storm surge forecasts and statements reference storm surge in this way. This means when NWS forecasts storm surge of 20 feet above ground level for a particular area, 20 feet of water will cover that area. The depth of the flooding above ground level will gradually decrease as it moves further inland. However, some coastal regions have vast areas of low-lying land, so know your local conditions and how far inland local authorities consider vulnerable. Pay attention to evacuation warnings to avoid severe damage.

Need Storm or Flood Cleanup Services?
Call Us Today (860) 249-8685

Source :

https://wikipedia.org/

http://www.nhc.noaa.gov/

The Positive Side of Disasters Is That You Get To Redecorate!

2/8/2017 (Permalink)

Old Saybrook CT Fire Damage Restoration - How to rebuild your feelings of "home" after fire and flood damage

In the midst of a fire damage restoration or flood damage restoration project, your mind is reeling with all the fears, worries, and expenses of having to replace your destroyed and damaged stuff, but making lemons into lemonade is a part of our lives, and thinking on the positive side of bad things that just happen sometimes, is the key to being happy and peaceful in this life. During a fire and flood, it can be hard to think beyond the moment, so this is a positive post to help you think about the next steps of your process of repairing your house after a fire. You get to redecorate! This is a unique opportunity for you to choose your color palette, buy some new stuff to decorate your home with your own individual style, and introduce some new style tastes, textures, patterns, colors, knickknacks, etc that you have seen and appreciated.

While SERVPRO is cleaning and restoring your home back to intact to protect you from the elements outside, you can be coming up with your plans for what to do to get organized, design and beautify your new rooms.

Here are some questions to incorporate into your disaster repair home restoration project…

1)   What are your favorite styles? Look online, go to the local mall, flip through magazines, daydream about the things you like and select a few things that you really love to become the focal pieces of your new style. Don’t think about what they would look like together. The key to decorating is to love what you have around you, and if you love the items, designing to tie them all together is the easy part. Choose 3 things from stuff you are keeping and or new stuff that you want in this room you are planning to decorate.

2)   Now that you have had fun window shopping and choosing your 3 favorite things to incorporate into your new decorating “theme,” evaluate the items together. What makes you excited about each item individually? What do the 3 items have in common?  Is there a color of wood or metal similar between 2 of them? Is there a complementary color scheme that just feels good to you? Pull that out to use it for your decorating style in other aspects of the room. If you are buying furniture, buy at least one piece of furniture that is amazing to you, that you love and you can make it the focus of the room. For example, in designing a home office, you can get a desk that you love and make it the design focus for that room, making it so that love being there.

3)   Let’s say they all have bronze metal or a color blue (even if they don’t match perfectly) somewhere in them, then you can paint one wall that color or use a faux painting effect to give that one wall depth as a focal point. All walls the same color is a very common thing for people to do, but the most gorgeous rooms aren’t all the same everywhere. They have different things working well together.

4)   Choose something textured for a wall decoration that has some depth to it, hang a large painting that has mixed media design elements, and hang 2 sconces you love on either side of it. This wall just became AMAZING! By making the one wall a focal point, you have already made the room look bigger with visual effects.

5)   Ok, so now you have your entire design already flowing into a room that looks like you paid thousands for a Decorator to come in and do it for you! Now, choose a calming soothing peaceful neutral color for the other walls tying together whatever the furniture and other items you are going to have in this room have in common. Taupes, burgundy’s deep, rich colors give the room a more elegant mood, while lighter colors give the room a more spacious feel. This focus for this part of the design is to make it feel more like you are being snuggled up in a warm blanket.

6)   You can go to the local hardware store and purchase the paints other people rejected to get them on discount. The colors are pretty, they just weren’t an exact match for the picky people. There’s a selection to choose from, and you can likely find a great neutral color from the local stores leftovers getting it for a great price, to save money.

7)   If you want a rug, the advice decorators give is to have the rug big enough to have every piece of furniture partly or all on the rug so that the edges of the rug are tied into the room well leaving about 9-12” as a sort of border seems to be the best effect. You can still use a rug for decorating with hardwood floors or carpeting, and it protects your floors carpet too, keeping them cleaner and nicer longer.

8)   When designing the layout of the items within the room, the best way to think about it is by thinking of what naturally occurs in the room. If it is a living room, congregation and socialization is the key, bringing people together. Curving pieces thinking of a circle or aligning the furniture within a box in the letter H so that the seats are facing each other is the best advice for this. Use straight lines as a design element. Kitchens and dining rooms are other congregation areas that should be thought of similarly. When people come over, where do they tend to linger and hang out? Set your home up so that they can do as they already want to. This will make people feel more comfortable and relaxed, and that will even get more compliments! Plus, cleaning up daily is easier when you aren’t constantly rearranging things because they aren’t in their naturally proper spots where they can both live and work without being moved around. Bedrooms main focus should be sleeping. Some people like to watch tv in bed, and if that’s your thing, then position the furniture so that it functions well together for your comfort. The office den and play areas of the home should similarly be functionally set up to be efficient for what you need them to be so that stuff stays where it starts and is easy for you and the people who live in the home to just live life and do your daily life without much effort. If you use your desk to collect mail and pay bills, then set it up so that it is efficient for doing so. That becomes the focus of that part of that room.

9)   The next thing to think about is lighting effects. Layering lighting provides ambiance, so you can highlight your 3 focal point items with lighting effects. That is an easy and awesome decorating tip!

10) Once it is time to start painting, if you are doing it yourself, have a painting party with your friends and family and provide cheese and crackers and a beverage in a big carafe. Hosting an event is a million times more fun that doing it alone and the workload gets lighter when more people are around even when some people don’t actually do any work, others will be helping you, and the overall socialization aspect will give you a great memory of this time to replace the negative emotions with positives.

We know how hard it is to go through disaster remediation and repair your house after a fire or after a flood. Hopefully these ideas will give you something wonderful to plan for and to remember us by after we help you get your life back on track, get your home restored after emergency home repairs, “Like it never even happened.”

SERVPRO Helps People Get Their Homes Back

2/6/2017 (Permalink)

FIRE DAMAGE RESTORATION • Home Fire and Water Damage Repairs in Old Say Brook

We are masters of disaster restoration after storms destroy homes. We repair the damages from storm damage such as hurricanes, floods, snow storms, noreasters, arctic blasts, heavy winds, and any other kinds of storm ruined a home.

What would you do after a crisis destroyed your home? 
Simply call SERVPRO of Old Saybrook Connecticut and we will take care of everything for you so you have nothing to worry about.

Whether you live or work in Fairfield County, northern Connecticut, southern Connecticut or eastern Connecticut, SERVPRO is Connecticut’s professional restoration service always on call ready to respond to your fire loss, water loss, or storm loss, around the clock.

We have helped people through even the worst catastrophes, including Vin Masotta in Wallingford, CT who said this,

“The sprinkler system released and flooded our building. This was the weekend of our biggest event and in less than 36 hours 155 people would be in our bar area having drinks and then being served dinner in the Ball room. This meant we had less than 19 hours to get everything cleaned up. Brian and his team pulled off the impossible task, the kitchen opened at noon and the dinner went off without a hitch!”

SERVPRO Connecticut handles damage restoration as well as professional cleaning services after the fire damage, water damage, and the mold is gone.

"I am recommending SERVPRO of Old Saybrook to my friends and family. They are experienced, trustworthy, and hard working" says John F. in Southbury, CT

Our Old Saybrook, restoration professionals assisted SERVPRO’s national disaster team during every hurricane and superstorm and noreaster that has caused storm damages in Connecticut.

We have restored many clients’ properties damaged from freezing, flooding and ice damming.

We work with your insurance so that you have less stress and The Southington Insurance Center, Inc. in Southington, CT speaks very highly of us:  “We are writing this letter to recognize the EXCELLENT customer service that SERVPRO of Old Saybrook has provided our agency for over 2 years. This winter many of our insured’s experienced water and ice dam claims and SERVPRO of Old Saybrook was fast, efficient and set our customers at ease quickly. They exceeded both our agency's and our customer's expectations. We recommend them to ALL our customers because we know they treat our customers with highest priority and care.”

Other insurance agencies refer people to us too, including Elizabeth A. in New Milford, CT who wrote this review about SERVPRO of Old Saybrook, “All the guys were professional and cleaned everything up for me. I am thankful my agent recommended SERVPRO of Old Saybrook!”

Plus, sometimes people like you find us online and then connect us to your own insurance company like happened with Donald B. in Old Saybrook, CT who said, “You took care of all the damage and worked well with my insurance company.”

We provide a full-range of disaster restoration services including: emergency response, water damage repair, water removal, flood restoration, fire damage restoration, soot and smoke damage services, storm damage repairs, wind damage restoration, industrial dehumidification, structural cleaning and decontamination, mold remediation, environmental services such as hazardous waste removal, duct cleaning services, machinery and equipment restoration, reconstruction, repairing, and cleaning up after fixing the damage from the storm.

Between Hartford and New Haven, there is a cure for any disaster, including dehumidification and climate control, smoke/odor removal, structural and content cleaning, large loss scheduling and project management.

Old Saybrook, CT Fire & Water Damage Restoration

Professional 24/7 Cleaning & Restoration
Residential and Commercial

Fire Damage Restoration and Repair
• House fire
• Smoke odor removal

Water Damage Restoration and Repair
• Burst pipe 
• Flooding
• Water mitigation

Structural Damage Restoration and Repair
• Roof collapse
• Ice buildup
• Mold removal

Call SERVPRO of Old Saybrook (860) 388-1776

 

Why Hiring Professional Carpet Cleaners Is Important

2/2/2017 (Permalink)

During the carpet cleaning process by SERVPRO of Old Saybrook team

After all, carpeting is an expensive investment, and proper care is needed to maintain the overall look and integrity. There is no greater impression on a visitor than the condition of a home carpet or office flooring. Spots and stains can leave a bad impression, and can even be unsanitary. So when it comes time to ensure your home or business is up to par, only a certified SERVPRO technician should be called in.


Highly Trained Restoration Specialists


Our SERVPRO Professionals are highly trained in property restoration and mitigation. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:



  • IICRC Training

  • Employee Certification Training

  • Initial Franchise Training

  • E-Learning

  • Continuing Education Classes

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