Recent Water Damage Posts

Water Damage Preventing Tips - Cleaning your gutters

7/13/2018 (Permalink)

Water Damage Water Damage Preventing Tips - Cleaning your gutters Water Damage Preventing Tips - Cleaning your gutters

The weather changes and the falling leaves pile up. They remain in the gutters as the days turn colder and winter sets in. The gutters freeze over and then, with spring thaw, melt. If you’ve ignored your gutters over the last, eventually, they’ll pull away from the house. And that’s when the damage will be discovered. The siding, the foundation and even the landscaping can be ruined if you don’t take proper care of your gutters.

Too many people don’t take care of their gutters, believing it to be an unimportant and uninteresting task. However, cleaning your gutters should be penciled in on your maintenance calendar at least once a month.

Protect your home and its value from water damage

Gutters allow rainwater to keep from collecting on the roof, along the side of the house and at the home’s foundation. They’re designed to direct the water away, but when they’re clogged by leaves and other debris, the water can’t run through them. This leads to three problems that are costly and can be dangerous for the home’s occupants.

Air Conditioner Water Damage Restoration in Connecticut

6/25/2018 (Permalink)

Water Damage Air Conditioner Water Damage Restoration in Connecticut Air Conditioner Water Damage Restoration in Connecticut

It is time to turn on your Air Conditions in Connecticut as almost host summer here.  While most people enjoy keeping their home or business cool and comfortable indoors throughout summer they don’t realize that air conditioners can sometimes cause a huge water damage if not properly maintained.

For eliminating Air-condition water damage in Connecticut, simply follow the bellow guidelines from SERVPRO of Old Saybrook.

 1.Make sure to change the air filter every month.

  1. It is important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity in the atmosphere.
  2. When installing an AC condensation line, avoid using elbow connections if possible and have the line run in as straight an up and down direction as possible to facilitate water removal from the unit.
  3. Consider having a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis.

Getting Rid of Mildew Smells in Carpet

5/25/2018 (Permalink)

Water Damage Getting Rid of Mildew Smells in Carpet Getting Rid of Mildew Smells in Carpet

Getting Rid of Mildew Smells in Carpet

Getting rid of a mildew smell in your carpet may seem like a challenge, but it's actually pretty simple to do. The first step is to make sure that the source of the water damage smell has been fully dealt with first so that any mold or mildew causing the issue doesn't continue to spread. Consider calling mold remediation experts to inspect and address any lingering leaks or mold issues for you, since handling it on your own can be dangerous.

Once you have addressed the original water damage and mold issues to prevent regrowth after cleaning, follow these steps to get rid of or prevent a mildew smell in your carpet:

  • Completely dry the affected area. If the room has windows, keep them open for several hours to distribute fresh air and speed drying. Dehumidifiers help remove moisture from both the air and your carpet fibers. Floor fans also increase air circulation, and pointing the airflow directly on your carpet will accelerate drying time.
  • Treat the carpet with a cleaning solution. Mix one cup of vinegar and 2 cups of warm water in a spray bottle. Gently spray the solution onto areas of the carpet that smell. Be sure not to oversaturate the area, since this can trigger more mold to grow.
  • Pour baking soda over the treated areas.Baking soda quickly absorbs odors and is safe to use around children and pets. Allow ample time for the baking soda to absorb any leftover moisture or odors, preferably overnight, and then vacuum it – and the smell – right up.

If you still having the same issue, contact SERVPRO today.

Categories of Flood Waters

5/24/2018 (Permalink)

Water Damage Categories of Flood Waters Categories of Flood Waters

Water causing damage in a building can be assigned to categories depending on its source, and the level of chemical or biological contamination it contains.

Clean water from a sink overflow, broken water or steam line, or rainwater infiltration is referred to as category 1. Water in category 1 represents the lowest health risk to building occupants and clean-up crews. Building materials and furnishings damaged by category 1 water have the best potential for being salvaged.

There is a 24 to 48 hour window of time for the response to damage from water in category 1. After this period of time, the amount of microbial growth begins to lower the water quality to that of category 2.

Category 2 is water in the large range between absolutely clean and absolutely contaminated. This water has a significant degree of contamination due to its source, from microbial growth, or from contamination after the initial release. Sources of category 2 water damage may be storm drain backups, treated cooling water, some surface water, fire suppression systems, and discharges from equipment.

Water in category 2 presents a higher risk of disease or infection to people who come into direct contact with the contaminated area. Because of the additional contaminant in the water, materials damaged by category 2 water are much more difficult to salvage.

Category 3 is highly contaminated water from sewers, some rivers, seawater, and some surface water. This water will likely contain infectious viruses, bacteria, and parasites. It has the likelihood of causing disease or infection from direct or even indirect contact. This water may also contain toxic and allergenic materials.

Water Damage Emergency Services in Old Saybrook

5/22/2018 (Permalink)

Water Damage Water Damage Emergency Services in Old Saybrook Water Damage Emergency Services in Old Saybrook

SERVPRO of Old Saybrook is available 24 hours a day, 7 days a week, 365 days a year, for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help – 800-734-3213

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Old Saybrook has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Morristown

SERVPRO of Old Saybrook CT specializes in cleanup and damage repair of residential and commercial properties after fire or flood, including smoke extraction, flood mitigation, water removal, and mold remediation affect homes within the state of Connecticut. 

Contact us today for Water Damage Emergency Service in Old Saybrook

Old Saybrook Water Damage Restoration

5/11/2018 (Permalink)

Water Damage Old Saybrook Water Damage Restoration Old Saybrook Water Damage Restoration

A water damage restoration technician has an extremely important job when a home is affected by excess moisture or fluid. Certified professionals in the industry can quickly reverse the extensive damage that a flood or sewage backflow can cause, and save as many items as possible in the process.  SERVPRO of Old Saybrook is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour emergency service. There is no job too big or too small for us to mitigate in an efficient and thorough manner.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

    • IICRC Training
    • Employee Certification Training
    • Initial Franchise Training
    • E-Learning
    • Continuing Education Classes

Sewage Back-Up in Old Saybrook CT

5/10/2018 (Permalink)

Water Damage Sewage Back-Up in Old Saybrook CT Sewage Back-Up in Old Saybrook

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease-causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

The IICRC complied guidelines for professional sewage clean-up called the Standard for Water Damage Restoration (S500).

Here are the key principles homeowners should know about sewage back-ups:

Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.

Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.

It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.

Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.

Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy.

24 Emergency Service - SERVPRO of Old Saybrook

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business. Contact SERVPRO of Old Saybrook for any emergency Sewage Back-Up services.

Commercial Water Damage Restoration in Old Saybrook

5/10/2018 (Permalink)

Water Damage Commercial Water Damage Restoration in Old Saybrook Commercial Water Damage Restoration in Old Saybrook

Flood water damage can strike your business or commercial property without notice and at any time of the day or night. The flooding can be caused from numerous reasons , and  create turmoil and completely disrupt the daily running of your business therefore you need fast immediate action when flooding occurs.

The team at SERVPRO of Old Saybrook will respond immediately to your emergency call and work around the clock if necessary in order to rectify and restore your flooded premises as fast as possible. Our focus is on having your business back to normal and running smoothly as fast as possible.

Commercial Flooding Can Be Extensive

When internal flooding occurs after hours in commercial buildings due to burst pipes , hot water systems etc , the flooding can be quite severe as the water can continue to run throughout the property for hours and even days without being detected causing major water inundation and flooding.

Our professional and qualified team have the experience , the training and the specialized equipment to handle and deal with absolutely any flood water damage situation no matter how large or how small. We closely monitor the drying process to ensure your property is dried thoroughly and properly.

Contact us today for commercial water damage restoration.

Flood water damage warnings and tips

11/28/2017 (Permalink)

Water Damage Flood water damage warnings and tips Flood water damage warnings and tips

When flooding strikes our local area, lives can be disrupted and homes may experience water damage.

Important warnings about water damage:

  • Do not go into rooms with standing water if the electricity is still on!
  • Do not use electrical appliances while on wet surfaces.
    • Do not use an ordinary vacuum to remove water.
    • Do not lift tacked down carpet without professional help.

Help minimize additional water damage and costs by following these steps:

After experiencing water damage:

  • Use fans to circulate the air and assist drying,
    • Use dehumidifiers if available,
    • Remove as much water as possible by mopping and blotting,
    • Wipe furniture dry,
    • Lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod,
    • Prop up wet furniture cushions for even drying and place small wood blocks under furniture legs,
    • Remove wet area rugs or other floor coverings,
    • Open furniture drawers, closet doors and luggage to enhance drying,
    • Move photos, paintings and art objects to a safe, dry location,
    • Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature,
    • Do not remove damp books from shelves. Leave tight to prevent pages from rippling,
    • Control interior temperatures with heat or air conditioning. Keep interior temperatures between 70º and 80º.

If you need water, fire, or mold restoration services, the professionals at SERVPRO are here to help you! Call us at 203-630-2273

Be safe and warm during the winter

11/28/2017 (Permalink)

Water Damage Be safe and warm during the winter Be safe and warm during the winter

Many people prefer to remain indoors in the winter, but staying inside is no guarantee of safety. Take these steps to keep your home safe and warm during the winter months.

  • Winterize your home.
    • Install weather stripping, insulation, and storm windows.
    • Insulate water lines that run along exterior walls.
    • Clean out gutters and repair roof leaks.
  • Check your heating systems.
    • Have your heating system serviced professionally to make sure that it is clean, working properly, and ventilated to the outside.
    • Inspect and clean fireplaces and chimneys.
    • Install a smoke detector. Test batteries monthly and replace them twice a year.
    • Have a safe alternate heating source and alternate fuels available.
    • Prevent carbon monoxide (CO) emergencies.
      • Install a CO detector to alert you of the presence of the deadly, odorless, colorless gas. Check batteries when you change your clocks in the fall and spring.
      • Learn symptoms of CO poisoning: headache, dizziness, weakness, upset stomach, vomiting, chest pain, and confusion.

THE INSURANCE CLAIMS PROCESS - WATER DAMAGE

5/22/2017 (Permalink)

Water Damage THE INSURANCE CLAIMS PROCESS - WATER DAMAGE THE INSURANCE CLAIMS PROCESS - WATER DAMAGE

It’s important to know what to do after you experience flood damage so that you can get your life back to normal, come back to your property, and receive speedy payment from your flood insurance claim. This article contains important steps to help you make sure the process is as quick and painless as possible.

After you’ve experienced flood damage, a flood claim has to be filed. You should expect to hear from an insurance adjuster.

Before the adjuster visits your property (before your flood claim payment can be issued), you’ll need to take important steps to prepare for the insurance claim.

TAKE THESE IMPORTANT STEPS:

1. Separate damaged property from undamaged property so it’s quicker to assess what you need coverage to repair.

2. Take photographs of all damaged property, including discarded objects, structural damage, and standing floodwater levels. Be careful!

3. Make a list of damaged and lost items including the date of purchases, values and receipts for each item, if possible.

4. Place flooded items outside the home. Officials may require disposal of damaged items, but wait for instruction to throw anything in your insurance claim away.

DURING THE VISIT, THE INSURANCE ADJUSTER WILL:

• Examine your damaged goods and property.

• Help determine your final estimate for flood damages.

• Give you a Proof of Loss form. This document is your official claim for damages. It substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) can compensate you for flood damage.

NEXT STEPS:

• Complete, sign and return the Proof of Loss form to your insurance company within

60 days of the flood.

• Once insurance received the form, you and your insurance company agree on the amount of damages, then they will issue payment.

Tips for Preventing Air Conditioner Water Damage

5/11/2017 (Permalink)

Water Damage Tips for Preventing Air Conditioner Water Damage Air Conditioner Water Damage restoration

Most homeowners who enjoy cool and comfortable temperatures indoors throughout summer (thanks to their air conditioning system) don't realize that air conditioners can sometimes cause water damage, if not properly maintained. When working at peak efficiency, an air conditioner can collect 10 to 20 gallons of water daily. Ideally, this water drains off of the condensation coil into a collection pan and then is disposed of automatically into the sewer system. However, if the drain becomes clogged, and the unit produces more water than it can easily handle, the overflow of water can lead to damaged floors and carpeting, in addition to creating unhealthy deposits of mold.


A clogged drain line is often a major source of creating water damage, but other causes include excessive condensation that occurs when the unit is running around the clock, in addition to evaporator coils that may freeze up and then defrost on a regular basis. Because most of the unit is typically hidden from view, unless regular inspections take place, water damage can be occurring on a daily basis and accumulating into hundreds of dollars worth of damage.


One of the best ways to avoid air conditioner water damage is to change the HVAC air filter at least once a month. This gives a homeowner the opportunity to observe whether or not there is excessive moisture collecting on the condensation line. Ensuring that an AC unit has clean air filters also helps prevent the unit from overworking, a situation that causes freezing and then defrosting on the evaporator coils, leading to water damage. It's also important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity in the atmosphere.


When installing an A/C condensation line, avoid using elbow connections if possible and have the line run in as straight a vertical direction as possible to facilitate water removal from the unit. It's a good idea to get a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis. A professional plumbing service can also install a condensation pump to help ensure the free flow of excess water into the proper disposal drain. A repair technician may recommend installing a device known as a safety float switch, which will automatically shut down the power to an A/C unit whenever condensation builds up and there is a danger of water overflow.


Professional maintenance of your HVAC unit on an annual basis can also help to prevent water damage by checking the air filter, the condition of the condensation line, as well as the drains to eliminate any blockage, or other problems. Ask about having your air conditioner service technician apply an algaecide to your system to discourage build-up of debris in the drain lines in addition to prevent the growth of mold and mildew, which can spread throughout the HVAC system and pollute the air throughout the house.


Enjoy better efficiency and cooler air flow indoors  throughout summer by following the steps above to ensure you get the most out of your HVAC and air conditioning units.


Do You Have  Air Conditioner Water Damage?
Call Us Today – (860) 388-1776

Water Damage restoration in Old Saybrook CT

5/5/2017 (Permalink)

Water Damage Water Damage restoration in Old Saybrook CT Water Damage Emergency Service in Old Saybrook CT

Water Damage:

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage in Old Saybrook CT? 
Call us at (860) 249-8685 – SERVPRO of Old Saybrook CT

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.