What our Customers say...

Fire Damage Testimonials

You guys gave me a ballpark quote that you beat when the final tally came in! SERVPRO of Old Saybrook was unbelievably accommodating and caring going way above and beyond the call of duty over what I was expecting. You were forthcoming about what insurance would be likely to cover and what I could salvage that could be restored during the renovation timeframe.

SERVPRO of Old Saybrook provided excellent and timely fire damage restoration service following a fire in our house. The team worked at the fire restoration works program were skilled and efficient. I would not hesitate in using their Services again for any disaster restoration program we might need relating to fire damage.

Honestly, in a situation where very little felt like it was going right, Bill Lenox and his team came in with knowledge and professionalism and guided us through a difficult situation.

SERVPRO of Old Saybrook, team has been so great this year throughout the entire fire restoration of our house. You were referred by the emergency personnel and it was 1.20 AM when we first spoke and you came out in the middle of the night to start work on things!! At that moment I knew why they referred you. I knew I could trust your knowledge and expertise and hoped for the best. I am very glad that I did!

I am very happy with the quality and speed in which the work was done by SERVPRO of Old Saybrook. It is overwhelming to have a house fire. Having a company that can guide you through the steps that need to be done is invaluable. There was always someone available to answer the many questions that arose. Quality work on a timely basis. My home looks better than before the fire. Thank you to the entire SERVPRO of Old Saybrook team and special thanks to Carrie and Jessica.

I am pleased to tell you that SERVPRO of Old Saybrook work far out exceeded my expectations. It was a clean up following a fire which, to me, is an extremely depressing undertaking. But SERVPRO of Old Saybrook came into the picture and did the job with determination. The result was very satisfactory. Crew members were on time daily. Everyone arrived at the job when they said they would. They have been respectful to me and toward my home, taking great care moving the fans and dehumidifiers in and out, closing outside doors, etc. SERVPRO of Old Saybrook provides a service to people in their darkest of hours. Knowing they were on the job was a real lift of my spirit. Thank you guys!!